Sino Group 信和集團(香港)招聘
Manager (Community Affairs)
Responsibilities
The successful candidate will be responsible for the formulation and implementation of community engagement initiatives. He/ She will build and maintain strong relationships with stakeholders and district partners. He/ She will be also working closely with secretariats of associations to manage projects. The key duties also include collecting and analysing information for reports and presentations, managing database systems for analysis and reporting, supporting programmes and daily operation of the Department, promoting initiatives that align with the Group’s Sustainability Vision and integrating into community programmes.
Requirements:
Degree holder in any disciplines
Minimum of 8 years of relevant experience in managing community related programmes
Exceptional interpersonal and communications skills
Ability to work independently with proactive attitude
Capable of multitasking and able to deliver quality results under pressure
Good team player and leader
Willing to work outside of office in different districts
Proficient in MS Office applications including Word, Excel, PowerPoint
Excellent command of both written and spoken English and Chinese
Candidates with less experience will be considered for the position of Assistant Manager
Administration Officer
Responsibilities
The successful candidate will provide administrative and secretarial support, including arranging meetings, managing correspondence, preparing reports, maintaining data systems, and performing ad hoc tasks as required.
Requirements:
Degree in any discipline
Minimum 3 years of relevant experience in sizeable organizations
Proficient in spoken and written English and Chinese
Good communication and interpersonal skills, well organized and detail-minded
Mature, responsive, self-motivated with pleasant personality and strong team spirit
Proficient in Microsoft Office including Word, Excel and PowerPoint; Chinese Word Processing and Outlook
Handover Service Officer
Responsibilities
(This is a fixed-term 1 year contract position with contract-end gratuity and may be renewed subject to organizational needs and satisfactory performance.)
The successful candidate will assist in the handover and aftersales services of completed properties, mainly residential, to purchasers, and follow through customers' requests to ensure total customer satisfaction. He / She will also coordinate with internal departments in the handover operations, follow up defect rectifications with on-site team and handle customer complaints/enquires.
Requirements:
Diploma or above in any disciplines
Minimum 2 years of experience in customer service, preferably in building-related industries
Good communication and interpersonal skills with customer-focused attitude
A good team player, self-motivated and be able to work under pressure
Fluency in Putonghua, English and Chinese is a must
Manager (IT Services)
Responsibilities
The successful candidate will be responsible for managing and leading the IT helpdesk and deskside support teams, ensuring efficient and effective support for all users and providing exceptional IT support services. He/She will develop IT service management policies and procedures, implement and maintain ITIL best practices to streamline processes and improve service delivery. He/She has to oversee IT service performance to identify areas for improvement, and to ensure and maintain high level of customer satisfaction.
His/Her role will also involve providing technical support, including troubleshooting and resolving issues, for end-users and end-points, e.g. related to Windows 10/11, Outlook, Teams, SharePoint, AVD, etc. Additionally, he/she will manage and administer Microsoft Office 365, InTune, Active Directory, desktops/notebooks/mobile, and ServiceNow environments. He/She will develop and maintain PowerShell scripts for automation and task management, as well as package and deploy software applications and patches to ensure smooth operations, secure, and compliance. Supporting and assisting project tasks/activities of other teams will also be a crucial part of his/her responsibilities.
Furthermore, he/she will be responsible for managing PC inventory and software licenses to ensure compliance and optimal resource utilization. Stay up-to-date with the latest IT trends and technologies to ensure the team is equipped with the best tools and knowledge.
Requirements:
Degree holder in Computer Science, Information Technology, or related discipline.
Proven experience in IT service management, with a focus on helpdesk operations and deskside support.
Minimum 8 years of hands-on experience in O365, InTune, Active Directory, Windows OS, and ServiceNow.
Strong knowledge of ITIL principles and best practices.
Holder of ITIL certificate or other relevant certifications.
Proficiency in PowerShell scripting and automation.
Experience with software packaging, patching, and deployment in Windows 10/11 environments.
Knowledge in MacOS and Apple devices management is an advantage.
Knowledge in MDM and BYOD design and strategy is preferably.
Excellent leadership, communication, interpersonal, teamwork, and problem-solving skills.
Ability to work under pressure and manage multiple priorities.
Proficiency in both written and spoken English, Chinese
Part-Time Handover Service Officer
Responsibilities
The successful candidate will assist in the handover and after sales services of completed residential properties to purchasers and follow through customers' requests to ensure total customer satisfaction. He / She will also support front line reception and assist in administration works.
Requirements:
Diploma or above in any disciplines
Experience in customer service, preferably in building-related industries is an advantage
Good communication and interpersonal skills with customer-focused attitude
A good team player, self-motivated and be able to work under pressure, willing to work overtime and on Sundays and public holidays
Fluency in Putonghua, English and Chinese is a must
Personal Information Collection Statement
The personal data provided by you as the applicant will be used by the employing company within Sino Group (the "Company") to assess your suitability for assuming the applied position and/or such other vacancies which the Group may have; to verify information provided by you and to facilitate the determination of your remuneration and benefits package. Upon successful employment, your personal data provided in the recruitment process will be transferred to your employee personal file and together with the personal data provided in the course of employment will be used by the Company for employment; and various employment-related, human resources management and ancillary purposes including but not limited to remuneration and benefits, performance appraisal, career development, transfer, tax and internal auditing.
Your personal data held by the Company will be kept strictly confidential and may be transferred/disclosed to companies within Sino Group, government departments and/ or other authorized organizations or agencies to process the information for purposes relating to recruitment by and employment with the Company e.g. qualifications assessment, medical examination, reference check, insurance and banking, mandatory provident fund, remuneration and benefits, etc. as may be necessary.
You must ensure that all personal data provided to the Company are accurate, complete and up-to-date. You shall obtain consent of family members for providing their personal information to the Company. If you fail to provide the required data or if the personal data provided is inaccurate or incomplete, your application, employment and/or employment-related matters may not be processed or the outcome may be affected.
Under the Personal Data (Privacy) Ordinance, you have the right to request access to, and to request correction of, your personal data held by the Company. Such request should be addressed in writing to Group Human Resources Department, 11th-12th Floors, Tsim Sha Tsui Centre, Salisbury Road, Tsim Sha Tsui, Kowloon, Hong Kong. A reasonable fee may be charged to you for processing any data access request.
If your application is unsuccessful, all personal data will normally be kept for a period of two years from the date of application and will be destroyed afterwards. Data of an employee will normally be erased seven years after the cessation of employment with the Company.
