The West Kowloon Cultural District Authority 西九文化區管理局招聘

Museum Trainee (Conservation), M+ Museum

The 24-month Museum Trainee Programme aims at nurturing museum professionals for Hong Kong.  Successful applicants will receive on-the-job training in museum conservation under professional guidance.

You will be:

• trained at designated museums or offices in venue management, conservation, collection management and organisation of different kinds of programmes (such as exhibitions and education programmes); and

• required to work 44 hours per week and may have to work irregular hours, on weekends and/or public holidays.

You should:

• be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise;

• have a bachelor’s degree from a university in Hong Kong, or equivalent, majoring in a relevant subject of Conservation, Applied Chemistry / Chemistry, Materials Science, Materials Engineering, or equivalent [see Note (1)]; and

• have met the language proficiency requirements of ‘Level 2’ result in the Use of English (UE) paper and ‘Level 1’ result in the Use of Chinese (UC) paper in the Common Recruitment Examination (CRE), or equivalent [see Notes (4)].

Notes: 

• Applicants should state clearly in their applications the major(s) of their bachelor degrees.  Failing to indicate such information will render the application unsuccessful.

• Applicants without the requisite academic qualification stated in entry requirement (a), but with a view to obtaining the requisite qualification in the 2023/24 academic year may also apply; if selected, appointment will be subject to their obtaining the requisite academic qualification within the 2023/24 academic year. Applicants who are invited for selection interview will be required to produce the original copies of the official transcripts, certificates and the results in the CRE for verification and photocopies for record purposes.  The application will be deemed unsuccessful if any applicant fails to produce the original copies of the required document for verification. The results of the UC and UE papers in the CRE are classified as ‘Level 2’, ‘Level 1’ or Fail, with ‘Level 2’ being the highest.

• Level 4 in Chinese Language of the HKDSEE; or Grade D in Chinese Language and Culture or Chinese Language and Literature of the HKALE, are accepted as equivalent to ‘Level 1’ in the UC paper of the CRE.

• Level 5 or above in English Language of the HKDSEE; or Grade C or above in Use of English of the HKALE; or Grade C or above in English Language of the General Certificate of Education (Advanced Level) (GCE A Level), are accepted as equivalent to ‘Level 2’ in the UE paper of the CRE.  Applicants with an overall band of 6.5 or above with no subtest score below band 6 obtained in the same sitting in the Academic Module of the International English Language Testing System (IELTS) within the two-year validity period of the test result are accepted as equivalent to ‘Level 2’ in the UE paper of the CRE.  The IELTS test result must be valid on any date during the application period.

Terms of Appointment:

• Successful applicants will be appointed on a non-renewable 24-month contract on Non-civil Service Contract Terms. Museum Trainees are subject to the Mandatory Provident Fund Schemes Ordinance (Cap. 485).

Assistant Curator, M+ Museum

Summary of the Role: 

Reporting to Curator, Moving Image, the Assistant Curator will support the curatorial team in all exhibitions, screenings, commissions, and event related museum business, and curatorial affairs with a focus on moving image.

You should be responsible for:

• assisting in creating and maintaining records of objects in the museum collection; 

• supporting and making acquisitions for the museum collection; 

• independently researching given topics related to moving image and communicating findings to the curatorial team; 

• assisting in writing, editing, and producing museum texts, including publications, wall texts, object labels, webpages, and promotional materials; 

• working with all curatorial teams including visual art, design and architecture, digital programmes, learning and interpretation, and editorial, in the above capacities when required;

• contributing to the general development of the future M+, including different stages of the building, museum operations, and programmes; and

• performing any other duties from time to time as reasonably assigned by M+.

You should:

• possess a recognised university degree or equivalent in Film Studies, Creative Media Studies, Art History, Fine Arts or other related disciplines;

• have 2 to 3 years of relevant work experience in art and cultural organisations; preferably have experience and a strong interest in moving-image art and culture;

• be able to work independently and cooperatively with others in a fast-paced environment;

• be highly-organised and detail-oriented; and

• have excellent written and verbal communication skills in Chinese and English.

Senior Manager, Data and Analytics

This role will report to the Head, Business Applications and Sustainment.  Key responsible of this role is to steer the IT data infrastructure and analytics platform development roadmap to align with the Authority’s vision and direction.

You will be responsible for:

• collaborating with Enterprise Architecture team and Data Privacy Officer to establish and deliver on data governance framework, policies, standards, and guidelines for the Authority;

• formulating, driving, and executing Data Strategy, collaborating with business owners to develop cross-divisional data and analytics initiatives, defining roadmap and actionable KPIs to drive organization goals;

• formulating long-term and short-term plans by driving IT initiatives and manage related budget to enable continual adopting of new and relevant data and analytics technologies in the market to fulfil business requirements and digital transformation for the Authority;

• managing vendor relationship and deliverables for IT outsourcing services and provide leadership in establishing and sustaining effective vendor partnership;

• leading and providing mentorship and guidance to the team to strengthen and strategize data, analytics, and machine learning / artificial intelligence (ML/AI) capabilities to deliver Data-as-a-Service for business operations and growth; and

• performing any other duties from time to time as reasonably assigned by the Authority.

You should:

• possess a recognised university degree or above in Computer Science, Data Engineer, Big Data Analytics or equivalent;

• have a minimum 12 years of data and analytics experience in large-scale organization with at least 5 years in team leadership or managerial position, with solid track record of managing a team in an enterprise setting;

• have mastery of latest trends, technologies and developments in data governance, quality control, security management and related regulatory compliance;

• have proven competence with big data and cloud technologies, as well as latest data management technologies, analytics, visualization tools and data governance;

• have ability to work collaboratively with cross-divisional business owners, IT leaders and external partners to discover new business opportunities;

• have strong ability in managing stakeholder expectations, communicating the benefits and risks to non-technical stakeholder and build a sustainable working relationship;

• have experience to construct roadmap to drive change and innovation in data analytics/digital transformation with actionable KPIs to drive organization goals;

• have past track record driving digital transformation and similar data-driven initiatives to enable the company to improve customer experience; and

• be proficient in written and spoken English and Chinese.

Senior Manager, Application Solutions and Sustainment

To lead the development and implementation of digital customer engagement / e-commerce strategy and architecture for inhouse and external applications, solutions and infrastructure, including backend corporate level applications like ERP and interfaces between systems and applications. Identify and prioritize the key capabilities the platform needs, act as a technical product owner in aligning the function specifications, leading to define the technical specifications, create solution approaches and work with the development and infrastructure teams in building the roadmap for executing the strategy and solutions.

Responsibilities:

Development and Implementation

• Serve as the technical product owner, overseeing business analysts in gathering and validating business and functional requirements.

• Own the end-to-end application architecture, including digital platforms and backend corporate systems.

• Define and maintain the IT application development strategy and roadmap.

• Collaborate with digital business owners to translate engagement strategies into technical deliverables and platform capabilities.

• Lead resolution of application-related operational issues, ensuring root causes are addressed to prevent recurrence.

• Propose solution options—from quick fixes to full platform revamps—to support timely and effective business decisions.

• Foster strong relationships with stakeholders, acting as a trusted advisor and solution-oriented partner.

• Develop and maintain application security strategies and conduct gap analyses across infrastructure and architecture.

• Identify opportunities to enhance performance, scalability, reliability, and reusability of existing platforms.

• Guide development teams (internal and external) in building robust digital and e-commerce infrastructures.

• Provide technical recommendations during project implementation and ensure alignment with architectural standards.

• Create and maintain application architecture specifications to support platform needs.

Technical Competency and Innovation

• Stay current with industry best practices in application development, infrastructure, web services, mobile technologies, and QA.

• Lead research and adoption of emerging technologies in digital customer engagement, e-commerce, and social commerce.

• Champion Agile methodologies and CI/CD practices, while also leveraging traditional waterfall approaches where appropriate.

Financial Controls

• Manage annual budgets and project expenditures within the application domain.

• Review business cases to ensure comprehensive cost and service coverage for deployment and support.

• Oversee vendor performance, ensuring KPIs are met and investments are optimized.

• Identify and implement cost-saving opportunities.

• Authorize technology purchases and capital expenditures in accordance with company policies.

Talent Leadership and Development

• Provide leadership, coaching, and development support to the application team to drive performance and engagement.

• Participate in the PDP process, leveraging talent tools to identify strengths and development opportunities.

• Collaborate with HR to build a strong departmental talent pipeline and support career growth through learning and development.

• Build meaningful connections with team members to foster motivation, retention, and engagement.

• Address performance issues constructively and in consultation with HR.

• Perform any other duties from time to time as reasonably assigned by the Authority.

You should:

• possess a Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field;

• have at least 15 years of experience, with at least 5 years in a leadership role managing ERP, e-commerce, and data analytics platforms;

• have experience in retail industry IT is preferred but not mandatory;

• have proven leadership of IT teams (10–20 members), with a strong focus on team building and people development;

• have excellent collaboration and communication skills, with a strong problem-solving mindset;

• be skilled in root cause analysis and solution option evaluation;

• have strong project management capabilities; PMP certification preferred. Experience with Agile and other methodologies is a plus;

• be proficient in vendor management and stakeholder engagement;

• be highly skilled in prioritization and decision-making;

• have advanced technical knowledge includes but not limited to the technical skills listed below:

• i)     Programming languages: Java, .Net, Python, Shell scripting

  ii)    Operating system: Windows, Linux
  iii)   ERP Platform: Oracle E-Business Suite, SAP, Microsoft Dynamics
  iv)   CRM Platform: Microsoft Dynamics, Salesforce
  v)    Customer-facing Solutions: POS, Ticketing, Venue Management systems, etc. 
  vi)   E-commerce Platform: Adobe E-commerce (Magento), Shopify, Big Commerce, Commerce Tools, Tencent ecosystem

• be proficient in written and spoken English and Chinese; and

• have excellent communication and collaboration skills to effectively work with technical and non-technical stakeholders.

Senior Manager, IT Governance and Architecture

The Senior Manager, IT Governance and Architecture is responsible for leading the Authority’s critical infrastructure and systems protection, and formulating the overall computer system security management plan and operation models as the organization-level security governance framework and managing practices to safeguard the robustness and security of computing systems in the enterprise architecture.

You should be responsible for:

• performing and coordinating assessment activities regarding the organization's security posture, against regulatory requirements and industry best practices, to identify areas for improvement;

• devising and organising effective measures to beef up the current security management landscape, ensuring compliance with legislative and governance requirements including but not limited to critical infrastructure and public-facing IT system protection;

• acting as the contact point with the Commissioner’s Office for Critical Infrastructure Protection, envisioned to be setup under Security Bureau, and other governmental or statutory bodies to facilitate efficacious collaboration and incident reporting between WKCDA and applicable regulatory authorities;

• establishing and maintaining a pragmatic incident response plan to effectively manage and mitigate cybersecurity incidents;

• providing regular updates to IT management regarding the organization's risk posture and cybersecurity incidents;

• identifying stakeholders and manage their expectation through effective communication and relationship management;

• assessing and managing third-party vendors and service providers to ensure they adhere to the organization's cybersecurity standards;

• organising training activities to promote the value and importance of cybersecurity, ensuring awareness and best practices across the organization; and

• performing any other duties from time to time as reasonably assigned by the Authority.

You should:

• possess a Bachelor’s degree in Information Technology, Cybersecurity, or a related field; a Master's degree is preferred but not a must;

• have Minimum of 10 years of IT experience, including at least 5 years in security governance or management roles, with a demonstrable track record of managing security audits, risk assessments, threat mitigation and incident response processes;

• have relevant certifications such as CISSP, CISM, CISA, or equivalent;

• have strong knowledge of security frameworks (e.g., NIST, ISO 27001), risk management processes, and current cybersecurity threats and trends;

• have excellent knowledge of applicable laws, regulations, and industry standards related to information and cyber security domains;

• have proven ability to lead and influence team members to achieve common goals; and

• have excellent verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.

Data collected will only be used for job application processing. Your data may be accessed by our appointed recruitment consultants who have agreed to keep confidence of all personal data in not less than the standards applicable to us. Applicants not being invited for interview within 4 weeks from the submission date may assume their applications unsuccessful.

All related information will be kept up to 24 months and all personal data will be destroyed afterwards.

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