Melco Resorts & Entertainment Limited 新濠博亞娛樂有限公司招聘
Executive, Resorts Services
PRIMARY RESPONSIBILITIES:
Retain and increase loyalty by serving as a personal contact to guests and ensure excellent customer service is delivered
Liaise with various teams to facilitate and ensure a remarkable visit for our guests
Arrange hotel bookings and transportation arrangement for our guests
Assist and escort our guests onboard the transportation arrangement
Promote, sell and provide assistance to guests that purchase in-house entertainment tickets
Meet and greet our guests when needed
Perform tours and be familiarised with all Melco properties’ facilities and restaurants
Utilize every customer contact as an opportunity to market Melco properties, gain feedback on events and initiatives
Perform other administrative work or project as assigned by the company
Adhere to and act in accordance with all established policies and procedures of the company
KEY PERFORMANCE INDICATORS:
Customer Service
Ensure all customers enjoy a positive experience in a welcoming and entertaining environment through providing an exceptional level of customer understanding and service which meets their expectations and engenders brand loyalty
Experience
1 year experience in Customer Services
Education
College graduates or above
Skills / Competencies
Hong Kong ID holder
Proficient in Microsoft Office
Proficient in English, Cantonese and Mandarin
Company Secretarial Executive / Paralegal
KEY ROLES & RESPONSIBILITIES:
Support the lawyers and other members of the Legal Department in all legal, company secretarial, corporate governance and administrative tasks.
Organize, prepare and coordinate meetings of the Board of Directors, Board Committees and shareholders’ meetings.
Draft resolutions, minutes, legal documents and forms.
Process KYC and audit requests.
Internal and external coordination of trademark matters in various jurisdictions.
Assist with filing and compliance with all related US, SGX and SEC rules, etc.
Manage and ensure retention of all corporate records and legal documents.
Handle any ad hoc tasks assigned by supervisors from time to time.
REQUIREMENTS & QUALIFICATIONS:
At least 7 years of relevant experience in a similar position in sizable organization, preferably in multinational companies
Degree in law, company secretarial or related discipline
Preferably experience and knowledge in trademark and foreign company secretarial matters
Mature, self-disciplined, pleasant personality with strong interpersonal and problem-solving skills
Multitasking, attention to detail, organized and good time management skills
Excellent written and spoken communication skills in Cantonese, English and Mandarin
Excellent Computer skills are highly preferred
Job title is negotiable depending on the candidate’s experience and qualifications
Specialist, Legal Documentation, Legal
KEY ROLES & RESPONSIBILITIES:
Performing full range of legal support to the Legal Department in Hong Kong and other jurisdictions
Performing tasks as may be requested by members of the Legal Department.
Maintaining and ensuring safe-keeping of legal documentation, including but not limited to contracts, reports and other documentation
Maintaining all library resources, templates, precedents and standard forms
Assisting with filing of and complying with securities exchange related matters
Managing trademark records and contract registers
Planning and managing the arrangement of business trips and meetings (including board meetings, committee meetings and annual general meetings)
Preparing periodic reports such as monthly bills reports & legal expenses reports and departmental budget
Maintaining highly confidential information in an appropriate manner
Coordinating with team members to work as a team and provide support on any ad hoc projects
REQUIREMENTS & QUALIFICATIONS:
Qualification and previous experience as paralegal / legal assistant / legal secretary in a law firm or in-house legal department strongly preferred
Minimum 5 years of experience in a similar position in sizable organization, preferably with multi-national companies
Excellent word processing skills and good skills in other computer programs (such as Outlook, PowerPoint, Excel)
Excellent organizational and management skills
Embrace a fast-paced working environment and able to complete tasks efficiently and at a high-quality with emphasis on detail and accuracy
Able to be flexible and adapt quickly to changes in timing, plans and instructions
Mature, pleasant with strong interpersonal skills and collaborative team spirit
Excellent communication skills with fluency in both written and spoken English and Chinese
Detailed, accurate, and able to handle multiple priorities in a calm and professional manner
Assistant Manager, Information Security
PRIMARY RESPONSIBILITIES:
Manage day-to-day operations of the security tooling team, ensuring high availability and performance of security systems.
Lead planning and execution of security tooling upgrades and new implementations.
Coordinate with IT and business stakeholders to align security controls with organizational goals.
Ensure compliance with ITIL processes and corporate security policies.
Oversee incident response and ensure timely resolution of security events.
Review firewall and access control changes.
Lead internal audits and risk assessments, presenting findings to senior management.
Develop team capabilities through training and mentoring.
KEY PERFORMANCE INDICATORS:
Team performance and SLA adherence.
Successful delivery of security projects.
Audit and compliance outcomes.
Stakeholder satisfaction and collaboration effectiveness.
REQUIREMENTS:
Skills / Competencies
6+ years of experience in information security, including team leadership.
Proven experience managing security tools and infrastructure.
Strong understanding of ITIL, risk management, and compliance frameworks.
Experience with cloud and hybrid environments.
Education
Bachelor’s degree in Computer Science or related field; advanced certifications (e.g., CISSP, CISM, PMP) preferred.
PERSONAL COMPETENCIES:
Strong leadership and coaching skills.
Excellent communication and stakeholder management.
Strategic thinker with hands-on technical expertise.
Ability to drive change and foster a culture of continuous improvement.