Melco Resorts & Entertainment Limited 新濠博亞娛樂有限公司招聘

Executive, Resorts Services

PRIMARY RESPONSIBILITIES:

  • Retain and increase loyalty by serving as a personal contact to guests and ensure excellent customer service is delivered

  • Liaise with various teams to facilitate and ensure a remarkable visit for our guests

  • Arrange hotel bookings and transportation arrangement for our guests

  • Assist and escort our guests onboard the transportation arrangement

  • Promote, sell and provide assistance to guests that purchase in-house entertainment tickets

  • Meet and greet our guests when needed

  • Perform tours and be familiarised with all Melco properties’ facilities and restaurants

  • Utilize every customer contact as an opportunity to market Melco properties, gain feedback on events and initiatives

  • Perform other administrative work or project as assigned by the company

  • Adhere to and act in accordance with all established policies and procedures of the company

KEY PERFORMANCE INDICATORS:

Customer Service

Ensure all customers enjoy a positive experience in a welcoming and entertaining environment through providing an exceptional level of customer understanding and service which meets their expectations and engenders brand loyalty

Experience

  • 1 year experience in Customer Services

Education

  • College graduates or above

Skills / Competencies

  • Hong Kong ID holder

  • Proficient in Microsoft Office

  • Proficient in English, Cantonese and Mandarin


Company Secretarial Executive / Paralegal

KEY ROLES & RESPONSIBILITIES:

  • Support the lawyers and other members of the Legal Department in all legal, company secretarial, corporate governance and administrative tasks.

  • Organize, prepare and coordinate meetings of the Board of Directors, Board Committees and shareholders’ meetings.

  • Draft resolutions, minutes, legal documents and forms.

  • Process KYC and audit requests.

  • Internal and external coordination of trademark matters in various jurisdictions.

  • Assist with filing and compliance with all related US, SGX and SEC rules, etc.

  • Manage and ensure retention of all corporate records and legal documents.

  • Handle any ad hoc tasks assigned by supervisors from time to time.

REQUIREMENTS & QUALIFICATIONS:

  • At least 7 years of relevant experience in a similar position in sizable organization, preferably in multinational companies

  • Degree in law, company secretarial or related discipline

  • Preferably experience and knowledge in trademark and foreign company secretarial matters

  • Mature, self-disciplined, pleasant personality with strong interpersonal and problem-solving skills

  • Multitasking, attention to detail, organized and good time management skills

  • Excellent written and spoken communication skills in Cantonese, English and Mandarin

  • Excellent Computer skills are highly preferred

  • Job title is negotiable depending on the candidate’s experience and qualifications


Specialist, Legal Documentation, Legal

KEY ROLES & RESPONSIBILITIES:

  • Performing full range of legal support to the Legal Department in Hong Kong and other jurisdictions

  • Performing tasks as may be requested by members of the Legal Department.

  • Maintaining and ensuring safe-keeping of legal documentation, including but not limited to contracts, reports and other documentation

  • Maintaining all library resources, templates, precedents and standard forms

  • Assisting with filing of and complying with securities exchange related matters

  • Managing trademark records and contract registers

  • Planning and managing the arrangement of business trips and meetings (including board meetings, committee meetings and annual general meetings)

  • Preparing periodic reports such as monthly bills reports & legal expenses reports and departmental budget

  • Maintaining highly confidential information in an appropriate manner

  • Coordinating with team members to work as a team and provide support on any ad hoc projects

REQUIREMENTS & QUALIFICATIONS:

  • Qualification and previous experience as paralegal / legal assistant / legal secretary in a law firm or in-house legal department strongly preferred

  • Minimum 5 years of experience in a similar position in sizable organization, preferably with multi-national companies

  • Excellent word processing skills and good skills in other computer programs (such as Outlook, PowerPoint, Excel)

  • Excellent organizational and management skills

  • Embrace a fast-paced working environment and able to complete tasks efficiently and at a high-quality with emphasis on detail and accuracy

  • Able to be flexible and adapt quickly to changes in  timing, plans and instructions

  • Mature, pleasant with strong interpersonal skills and collaborative team spirit

  • Excellent communication skills with fluency in both written and spoken English and Chinese

  • Detailed, accurate, and able to handle multiple priorities in a calm and professional manner


Assistant Manager, Information Security

PRIMARY RESPONSIBILITIES:

  • Manage day-to-day operations of the security tooling team, ensuring high availability and performance of security systems.

  • Lead planning and execution of security tooling upgrades and new implementations.

  • Coordinate with IT and business stakeholders to align security controls with organizational goals.

  • Ensure compliance with ITIL processes and corporate security policies.

  • Oversee incident response and ensure timely resolution of security events.

  • Review firewall and access control changes.

  • Lead internal audits and risk assessments, presenting findings to senior management.

  • Develop team capabilities through training and mentoring.

KEY PERFORMANCE INDICATORS:

  • Team performance and SLA adherence.

  • Successful delivery of security projects.

  • Audit and compliance outcomes.

  • Stakeholder satisfaction and collaboration effectiveness.

REQUIREMENTS:

Skills / Competencies

  • 6+ years of experience in information security, including team leadership.

  • Proven experience managing security tools and infrastructure.

  • Strong understanding of ITIL, risk management, and compliance frameworks.

  • Experience with cloud and hybrid environments.

Education

  • Bachelor’s degree in Computer Science or related field; advanced certifications (e.g., CISSP, CISM, PMP) preferred.

PERSONAL COMPETENCIES:

  • Strong leadership and coaching skills.

  • Excellent communication and stakeholder management.

  • Strategic thinker with hands-on technical expertise.

  • Ability to drive change and foster a culture of continuous improvement.