Tai Kwun 大館招聘

Senior Manager – Leasing & Commercial

Job Description:

Formulate strategic leasing, venue hire and trade-mix plans. Transform strategies into actionable plans
Manage the whole process of quality leasing services from planning, liaison and acquiring branded tenants through business connections
Manage anchor F&B tenant accounts to uphold positive business relationship and drive quality tenant offerings
Develop relationship management mindset for the team in handling leasing matters
Handle complaints from tenants and crises which arise from tenant conflicts
Identify and unleash revenue potential of premises, including but not limited to strategizing alteration and additions works, in collaboration with in-house professionals, external consultants, etc. to manage feasibility studies, statutory submissions, and tenant mix revamp
Work closely with Facilities Management and Operations Departments to ensure excellent lifestyle offerings and customer service standard is achieved
Analyze tenant mix and new project initiatives to enrich retail offerings and lifestyle content, responsible for maintaining financial health of the organization by various short-term or long-term leases
Drive revenue growth and implement credit control initiatives of the leasing portfolio
Prepare functional budget and responsible for revenue target materialization
Act as tenant representative to identify opportunities, negotiate and handle all leasing matters of off-site premises for use by the Company

Requirements:

Bachelor’s Degree in Business Management, Building Services, Real Estate, Asset Management or relevant disciplines
Minimum 10 years’ experience in shopping mall/retail properties leasing and marketing, of which at least 5 years at supervisory level
Experience in venue hire and event business is an advantage
Comprehensive and in-depth knowledge on commercial leasing market in Hong Kong
Excellent communication, presentation and negotiation skills
Strong team leadership, creative and independent
Excellent command of written and spoken English, Cantonese and Mandarin

Technical Officer – E&M

Job Description:

Assist in working with different stakeholders from operation perspective, preparing design criteria, technical drawings, specifications, tender documents, requesting quotations and monitoring work progress for alterations, additions, improvement and maintenance works
Assist in planning and maintaining all E&M facilities services in safe manner, managing facilities’ sustainability issues including performance optimization of facilities operation and related energy consumption monitoring
Support facilities planning activities including 10-years asset health plan, budgeting, and capital project recommendations to ensure the good control and monitoring of expenditure
Develop, review and update operations and maintenance manual and business continuity plan with alignment to legal requirements and market practice
Be the subject matter expert covering E&M Services & Licences; responsible for execution performance, asset condition, PPM compliance & conformity, resource scheduling, and constant monitoring
Monitor working progress and quality performed by in-house staff and contractors
Handle, coordinate and escalate operation incidents and emergency

Requirements:

Bachelor’s Degree in Electrical/Mechanical/Building Services Engineering or relevant disciplines
Minimum 5 years' relevant experience with at least 2 years in a supervisory level in operation, repair and maintenance of building services include design, tendering and project management. Prior exposure in heritage site is an advantage
Proficient in Microsoft Office, AutoCAD, building automation and computerized maintenance program
Strong communication, organizational and problem-solving skills
Self-motivated, well-organized, attention to details and customer oriented
Good Command of both spoken and written English and Chinese
Flexible in working non-office hours for maintaining smooth operations of the site

Procurement Support Manager

Job Description:

Manage a wide range of purchasing activities for a portfolio of the company's daily operations and projects
Provide support in continuous improvement on procurement process, system and governance control to support effective and efficient operations
Conduct demand planning on a regular basis for the categories, drive actions associated with spend analysis and ensure appropriate category knowledge and data are maintained, incorporated into the strategies
Proactively manage internal stakeholders to ensure full value is driven from strategic procurement & category management-related activities
Monitor market intelligence and sourcing opportunities to ensure the company's future growth are supported
Formulate appropriate procurement strategies for major purchases and conduct regular reviews with budget holders
Supervise the team to ensure departmental objectives are achieved, liaise with Legal team to resolve contractual issue with suppliers, and manage strategic relationships with an optimum number of suppliers
Prepare regular management reports for procurement operation incidents, spend analytics, exceptional approvals and supplier issues

Requirements:

Bachelor's Degree or above in Purchasing, Supply Chain Management, Property, Facilities Management or relevant disciplines
Minimum 10 years’ relevant experience in procurement, buying or project management, including a minimum of 5 years’ managerial experience in procurement. Prior exposure in global corporation, NGO and/ or public sector is an advantage
Good knowledge of category management in one or more of the categories including but not limited to Property, Construction or Facilities Management
Solid experience with e-Procurement system development and operation
Excellent in MS Office, ERP system (i.e. Oracle / SAP experience preferable)
Details-oriented with strong sense of ownership and accountability. Strong Analytical mind and problem-solving skills
Excellent communication and negotiation skills
Good Command of both spoken and written English and Chinese.
Candidates with less experience will be considered as Assistant Procurement Manager

Visitor Experience Team (Part-time)

Customer Service Associate
The Job

Provides a full range of guest services for visitors to Tai Kwun
Proactively provides any assistance to visitors and responds to the queries
Performs cash handling duty at certain service locations
Professionally handles any contingency for visitors and provides immediate assistance

Heritage Programmes Helper
The Job

Helps visitors understand the exhibition/programming content and the story flow
Conducts guided tours for thematic programmes
Assists in heritage events, including programme openings, workshops, talks, etc. Maintains a smooth visitor flow in the exhibition/activity area
Provides visitors a historic overview of the site's history if they are keen to learn. Helps visitors identify appropriate resources for them to explore the site's heritage offerings
Engage individual visitors and families on impromptu tours or conversations

Gallery Guide
The Job

Serves as a host of the galleries to welcoming visitors and providing prompt feedback to their queries
Serves as an interpreter and tour guide of the contemporary art exhibitions for visitors, including school-age and adult groups
Maintains a smooth visitor flow in the art galleries and helps assume the safety of artworks and of visitors
Assists in the galleries' events, including Family Day activities, school workshops and other events

Event Helper
The Job

Assists in venue set up and coordinates with other parties in the logistical arrangements
Assists in on-site operations, including ticketing, greeting visitors, escorting visitors and ushering visitors
Maintains a smooth visitor flow in the venue
Provides any support to the production team during the events

Requirements:

Good command of Chinese & English; knowledge of other languages will be an asset
Ready to serve as a host of Tai Kwun and handle any visitor inquiries
Looking for opportunities to play multiple roles within the Visitor Experience Team
Willing to work shifts, including on weekends and holidays
Willing to work in any location within Tai Kwun including indoor and outdoor locations
Enthusiastic, passionate, outgoing, cheerful, friendly, courteous, helpful and sensitive to visitors’ needs
Strong on-the-spot problem-solving skills

TO APPLY：

We have a keen eye for talent and derive immense satisfaction in identifying individuals with the right skills and helping them realise their full potential. Our dedication lies in cultivating a dynamic and harmonious work environment, where we inspire and nurture our employees’ professional growth. Our objective is to assemble an exceptional team that embodies the vision of Tai Kwun.

Prospective candidates are encouraged to submit
their resumes to our Human Resources Department at recruit@taikwun.hk.