Tai Kwun 大館招聘

Leasing & Commercial Officer (Venue Hire)

Job Description:

Manage the implementation of simple venue hire events, from inquiry handling to event management and coordination. Support senior venue hire teammates in realizing more complex venue hire events in close coordination with various departments in Tai Kwun
Handle venue hire documents and contracts. Assist leadership in maintaining strong client contact-base and relationships
Implement venue hire strategies for long-term and sustainable business growth
Prepare regular reports, provide administrative support and perform other ad hoc duties as assigned
Conduct desk-top research and assist in the formulation of pricing strategy for venue hire
Develop marketing materials for direct pitching

Requirements:

Degree in Hospitality, Real Estate, Business Administration, Marketing or relevant disciplines
Minimum of 3 years of relevant experience with exposure in business development and events sales is an advantage
Strong interest in events business with good interpersonal and customer service skills
Good multi-tasking skills and able to communicate well with teammates across departments to realize successful events
Proficient in using Microsoft Office (Word, Excel and PowerPoint)
Good command of both written and spoken English and Chinese
Candidates with more experience will be considered as Senior Officer – Leasing & Commercial

Assistant Procurement Manager

Job Description:

Support the daily procurement activities across company operations and projects, including vendor sourcing, price and contract negotiations, cost analysis and supplier evaluation
Oversee the entire procurement process, track progress, manage timelines, identify risks and provide solutions
Collaborate with internal teams to develop effective procurement plans, streamline supplier selection and support decision making processes
Ensure clear communication of procurement policies and procedures, promoting compliance and operational excellence
Assist in formulating appropriate procurement strategies for major purchases and conducting regular reviews with budget holders
Develop market intelligence on suppliers and sourcing opportunities to ensure that the company’s future growth needs are supported
Develop and manage strategic relationships with suppliers. Develop key performance measures and conduct regular evaluations to ensure continuous improvement
Assist in the preparation of regular procurement reports and contribute to the ongoing transformation of the procurement function

Requirements:

Degree in Business, Purchasing, Supply Chain Management, Facility Management, IT or relevant disciplines
Minimum of 7 years of relevant experience in procurement, buying or project management, including a minimum of 2 years of supervisor experience in procurement. Prior exposure in global corporation, NGO or public sector is an advantage
Excellent in MS Office and ERP systems (e.g. Oracle / SAP experience preferred)
Detail-oriented, self-motivated and strong analytical mind
Excellent communication and negotiation skills
Good Command of both written and spoken English and Chinese

Heritage Manager

Job Description:

Oversee the administrative operations of the department, including managing budgets, expenses, financial records, forecasts, departmental filing and regular reports
Plan and organize heritage exhibitions and interpretive installations across the site, monitor the implementation processes, streamline workflows and manage resources, timelines, budgets and risks
Collaborate with other departments and external parties on the upkeep of permanent heritage exhibition spaces and interpretive installations across the site to ensure the public presentations are in good condition and there is an adequate flow of information
Manage the documentation of heritage artifacts under the company’s custodianship, correspond with an external storage company for offsite storage and proper care of the artifacts
Maintain relationships with external vendors, service providers and stakeholders to support business needs
Ensure compliance with company policies and regulatory requirements in all projects and activities. Handle confidential and sensitive information with discretion and integrity
Supervise staff and foster a positive and productive work environment that promotes teamwork, communication and professional development

Requirements:

Degree in Business Administration, Art and Cultural Management, Heritage Studies, Social Sciences or relevant disciplines
Minimum of 8 years of managerial experience in the management of galleries, exhibitions and cultural projects with knowledge of budget management, financial planning and expense tracking
Excellent organizational and problem-solving skills
Strong team management and interpersonal skills
Proficiency in Microsoft Office (Word, Excel and PowerPoint)
Good Command of both written and spoken English and Chinese

Senior Officer – Leasing & Commercial

Job Description:

Implement the leasing strategy by identifying prospective tenants, conducting business pitches, and handling lease renewals
Identify opportunities to enhance the trade mix and tenant portfolio, and implement business and operational initiatives to sustain tenants’ business
Maintain tenant relationships and provide quality support in tenancy management, including coordination of fit-out works, handling of enquiries and complaints, and credit control
Coordinate with the Facilities Management, Operations and Marketing teams on tenancy-related matters
Handle tenancy formalities and legal documentation, and provide tenancy administration support as required
Conduct research, perform business analysis, and assist in budget preparation
Support other business projects and ad hoc duties as assigned

Requirements:

Degree in Real Estate, Business Administration, Marketing or relevant disciplines
Minimum of 5 years of relevant experience in leasing portfolio management with reputable landlords, and MHKIS or MRICS qualification is an advantage
Strong sales pitching, negotiation, planning and interpersonal skills
Strong business acumen and abreast of retail market trend
Independent, creative and with a can-do attitude
Able to work under pressure
Proficient in using Microsoft Office (Word, Excel and PowerPoint)
Excellent command of both spoken and written English and Chinese

Operations Manager

Job Description:

Be the Subject Matter Expert for all matters relating to visitor operations and experience including incident management, crowd control, shop operations, sales, group tours, complaint management, event production, event risk, departmental procurement and procedures. Responsible for departmental budget and financial reporting
Internally influence, direct and monitor front-line services and back-of-house support. Establish professional guidance for visitors or artists. Lead the team to ensure service quality meets prescribed visitor, performance, event expectations and compliance requirements
Take ownership of departmental tools and procedures necessary to maintain departmental efficiency, enhance customer experience and foster a positive perception of Tai Kwun’s brand proposition and values. Provide primary user input for manpower planning, people counting and CSAT tools
Work closely with relevant stakeholders to provide guidance for event and visitor services activities. Ensure an excellent experience for visitors or artists while understanding business needs, practical limitations and commercial or risk requirements
Establish and maintain mechanisms for continuous improvement and service refresh or training. Provide oversight, monitoring and stakeholder reporting as necessary to measure departmental performance
Lead the team as Duty Manager and interface with Facilities Management and Senior Management to meet site operations and safety requirements. Provide immediate, clear and close communications regarding any issues or incidents affecting Tai Kwun, its property or personal safety
Act as the management lead during events to coordinate responses and review actions or remedies with the appropriate in-charge or authorities

Requirements:

Degree in Event Management, Hospitality, Customer Management or relevant disciplines
Minimum of 8 years of relevant managerial experience in a similar-sized institutional, service or entertainment organization with knowledge of service industry operations or event operations
Able to craft presentations and liaise directly with stakeholders or authorities as needed
Excellent interpersonal skills with the ability to communicate with all levels of people. Proven leadership, problem solving, planning and organizational skills
Good command of English, Chinese and Mandarin. Proficiency in other languages is an advantage
Flexible to work irregular hours including weekends, evenings, public holidays or festive seasons
Candidates with less experience will be considered as Assistant Operations Manager

Stage Technician

Job Description:

Operate audio, lighting or video equipment properly to ensure the productions run smoothly
Supervise part-time technicians and contractors to ensure on-site performance quality, procedures conformity and proper use of Tai Kwun equipment and facilities
Support in setting up and dismantling equipment to ensure the safe technical operations of Tai Kwun’s venues
Prepare and consolidate departmental records (e.g. timesheets, keys or inventory issued, petty cash claims etc.)
Perform other ad hoc duties as assigned by the supervisor

Requirements:

Diploma or above in Technical Performing Arts or relevant disciplines
Minimum of 2 years of experience in Audio, Lighting or Video in entertainment related industry
Solid knowledge of event operation and production techniques with hands on experience in audio, theatre lighting, projection or video systems
Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Excellent problem solving, interpersonal and organisational skills
Good command of spoken and written English and Chinese

Marketing Officer

Job Description:

Execute brand communication strategies that reinforce the company's position, mission and values while ensuring consistent messaging across all platforms and materials
Plan and support brand activations, events and partnerships from concept to on-site execution, ensuring alignment with the brand’s identity and standards
Coordinate and manage integrated marketing campaigns across digital, print, broadcast and outdoor channels, in collaboration with creative, media, and production agencies
Drive lifestyle branding initiatives that position Tai Kwun as a holistic arts, heritage, and lifestyle destination, integrating exhibitions, programmes and tenant experiences into a unified brand journey
Facilitate communication and promotional coordination between the company’s brand team and tenants to ensure brand synergy
Implement digital and social media strategies through engaging content creation and performance analysis to maximize online visibility and engagement
Build and maintain media and KOL relationships to amplify brand presence, support press initiatives and enhance the company’s public reputation
Collaborate with internal teams and external partners, including designers, agencies, and stakeholders to ensure cohesive storytelling, strong branding and effective cross-departmental coordination

Requirements:

Degree in Communications, Marketing, Journalism or relevant disciplines
Minimum 2 years of relevant experience in marketing and communications field, preferably in the arts and culture, travel and hospitality and retail industries. Exposure to branding, advertising, production or agencies is highly preferred
Good interpersonal skills, proactive and able to handle multiple tasks
Proficient in using Microsoft Office (Word, Excel and PowerPoint)
Good command of both spoken and written English and Chinese. Fluency in Mandarin is an advantage
Passionate about arts, culture, heritage, and lifestyle experiences

TO APPLY

We have a keen eye for talent and derive immense satisfaction in identifying individuals with the right skills and helping them realise their full potential. Our dedication lies in cultivating a dynamic and harmonious work environment, where we inspire and nurture our employees’ professional growth. Our objective is to assemble an exceptional team that embodies the vision of Tai Kwun.

Prospective candidates are encouraged to submit their resumes to our Human Resources Department at recruit@taikwun.hk.