Joint Billion Holdings Limited 香港招聘
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Lounge - Guest Services Officer 貴賓室 - 顧客服務主任 (8 day-off per month 月休8日)
What you’ll be doing:
Provide services to guests in lounges, including but not limited to:
Handle check-in procedure and follow admission instructions;
Greet, receive and bid farewell to guests at the Entrance and Reception;
Assist guests with their internet access requirements, baggage arrangement, shower and nap room booking;
Carry out regular checks of all areas of the Lounge;
Deal with guest requests and complaints promptly and effectively.
About you:
Form 5 or above;
Relevant experience in hotel or catering is an advantage;
Outgoing, presentable with good interpersonal and communication skills;
Good command of spoken and written English, Mandarin and Cantonese;
Able to work independently and under pressure.
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你將來的工作：
在貴賓室為客人提供服務，包括但不限於：
為客人辦理貴賓室使用手續；
在入口和接待處有禮地接送、接待客人；
協助客人上網需求、行李安排、淋浴間和午睡室預訂；
定期檢查貴賓室的所有區域確保場地符合整潔及安全要求；
及時有效地跟進客人的要求和投訴。
你需要具備：
中五或以上；
酒店或飲食業相關經驗將獲優先考慮；
外向並有良好人際關係和溝通技巧；
良好中英文書寫和會話能力；
可獨立工作和應付壓力。
Please contact our Recruitment Hotline if you have any questions or concerns at +852 9203 6229
Email: apply.opshk@plaza-network.com
招聘專線: +852 9203 6229 電郵: apply.opshk@plaza-network.com