Kai Tak Sports Park Limited 啟德體育園招聘
About Kai Tak Sports Park Project
Kai Tak Sports Park is a Design, Build and Operate project funded by the Hong Kong SAR Government for the development and operation of a sports, leisure and entertainment complex over a 28 hectare site at the former Kai Tak International Airport. Kai Tak Sports Park Ltd (KTSPL) has been awarded the contract to undertake this project. ASM Global, through its subsidiary company in Hong Kong, SMG China, has been engaged by KTSPL to be the Operator of Kai Tak Sports Park.
Senior Officer - Human Resources (Casual Staffing)
Role Introduction
Reporting to the Manager - Human Resources, the Senior Officer Human Resources (Casual Staffing) plays a key role in supporting the recruitment, deployment, and management of a high volume of casual workers across various functions. This role combines operational HR responsibilities with a strong focus on data analytics, ensuring accurate and efficient handling of casual deployment, performance evaluation, payroll data verification, training coordination and complaint handling. The position is event-driven and requires onsite support to ensure seamless execution of staffing operations at Kai Tak Sports Park.
Key Responsibilities:
Act as a key point of contact for casual staff, addressing queries and concerns.
Analyse deployment data to optimize casual staffing schedules and resource allocation.
Monitor and report on performance ratings of casual staff, identifying trends and areas for improvement.
Conduct regular audits and checks on payroll data to ensure accuracy and compliance with contractual terms.
Develop and maintain Excel-based dashboards and reports to track staffing metrics (e.g., utilization, costs, turnover, performance).
Analyse workforce data to identify trends, gaps, and opportunities for optimization.
Provide regular insights and recommendations to HR leadership and operational teams.
Support implementation and enhancement of HR systems related to casual staffing, streamline data flows and resolve discrepancies.
Coordinate logistics for training programs, including scheduling, venue setup, and participant registration.
Maintain accurate training records and ensure timely updates to staff profiles.
Support the development and distribution of training materials (e.g., handouts, presentations, e-learning content).
Assist in delivering training sessions and onboarding programs for new casual staff, both in-person and virtually, under the guidance of trainers.
Evaluate training effectiveness through feedback collection and data analysis, recommending improvements.
Monitor compliance with mandatory training and certifications.
Maintain training records and documentation, ensuring accuracy and completeness.
Manage timesheet submissions and approvals, ensuring timely processing.
Contribute to the development and refinement of the procedures related to casual staffing.
Provide onsite HR support during events, ensuring smooth execution of staffing plans.
Perform other duties as assigned by supervisor.
Requirements:
Bachelors degree in Human Resources, Business Administration, Data Analytics, or a related field.
Experience in HR operations with a focus on casual staffing, preferably in event, hospitality, or service industries.
Strong analytical skills with proficiency in Excel, Power BI, or other data visualization tools.
Advanced Excel skills (e.g., pivot tables, VLOOKUP, data visualization).
Familiarity with payroll systems and HRIS platforms.
Proficient in using training management systems, learning management systems (LMS), or similar tools.
Excellent communication and interpersonal skills, with the ability to effectively interact with trainers and trainees.
Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
Ability to work independently and collaboratively in a fast-paced, dynamic environment with changing priorities and the willingness to adapt as needed.
Proficient in MS Office applications, including Word, Excel, PowerPoint, and Outlook.
Willingness to work flexible hours, including evenings, weekends, and holidays as required.
Less experienced will be considered as Officer - Human Resources (Casual Staffing).
Supervisor - Turf
Role Introduction
The incumbent will be responsible for assisting the daily maintenance of sports turf and facilities, perform functions in accordance with established standard operating procedures, departmental and corporate policies, sound construction principles and practices, and applicable codes, with a focus on quality customer service and continuous improvement processes.
Key Responsibilities:
Organize labour, tools and resources required to carry out assigned tasks.
Operate vehicles and equipment in a safe and efficient manner.
Inform the supervisor of workplace requirements and adjust maintenance schedules to efficiently perform fertilizer applications and turf renovations, including aeration, over seeding and topdressing, and sodding, in accordance with current cultural practices.
Provide appropriate instruction to staff to ensure the safe and effective operation of grooming equipment.
Demonstrate knowledge of all official sports field dimensions as well as proper lining and grooming procedures and requirements for safe playable surfaces and provide instruction to staff, as required.
Ensure all surfaces are safe for daily use and report unsafe conditions to the supervisor.
Lead part-time staff and instruct all support staff in the safe and efficient use, care and maintenance of tools and equipment, and maintenance practices.
Maintain accurate records of daily tasks and report sports field activities and deficiencies to the supervisor.
Apply pesticides as directed; make recommendations regarding necessary cultural and spray programs.
Perform administrative duties such as attendance roster, leave schedule and monthly reports.
Perform other ad-hoc tasks as assigned by the supervisor.
Requirements:
Higher Diploma or above education level in Turf Management, Horticulture and/or Agriculture or related disciplines.
With minimum of 2 years' related work experience in sports field maintenance including operating the above-noted equipment.
Possession of a valid HK driving license will be an advantage.
Proficient time management skills and flexibility in adjusting between a variety of duties.
A team player with good interpersonal and communication skills.
Detail-minded, able to work independently and under pressure.
Good command of both written and spoken English and Chinese.
Proficient in MS Office and basic vehicle maintenance knowledge is preferred.
Readiness to work on shift on event days, weekends and public holidays.
Officer - Procurement
Role Introduction
The Officer - Procurement will support the Manager - Procurement in executing procurement strategies, evaluation and selection of suppliers, contract negotiations, managing supplier relationships, ensuring compliance, contributing to cost optimization efforts within the organization and adherence to ASM Global compliance requirements.
Key Responsibilities:
Assist in identifying potential vendors, conducting market research, and evaluating vendor capabilities to support effective procurement decisions.
Managed by and working with the Manager Procurement to maintain contract files, track contract expiry dates, and proactively notify stakeholders about upcoming contract renewals or re-bidding.
Participate in contract negotiations, including price, delivery, and service level terms and conditions.
Provide input and recommendations on major procurement decisions based on market trends, pricing changes, and availability of goods and services.
Maintain a strong working relationship with stakeholders, ensuring adherence to ASM Globals procurement protocols and procedures.
Assist in leading end-to-end sourcing projects, including market research, managing RFx processes (RFIs, RFQs, RFPs), financial analysis, and contract negotiations.
Assist in handling the full spectrum of the tendering process, including source qualified contractors, preparing tender documents, tender evaluation, tender queries, price negotiation with tenderers on contractual qualifications, commercial terms and binding contract documents.
Identify opportunities for process improvement, prioritize timely delivery of existing processes, and contribute to the development of new procurement systems and practices.
Collaborate with the Procurement Manager to establish systems for monitoring spend, implementing best practices, and implementing cost control mechanisms.
Monitor and analyse periodic purchasing reports to identify cost-saving opportunities and areas for improvement.
Ensure accurate and timely documentation of procurement processes and transactions.
Assist and support to the Manager Procurement and the Operations of KTSP, in relevant duties and ad hoc projects, as required.
Requirements:
Diploma holder or above.
3-5 years or above of relevant experience in sizable organisation, knowledge base of Asset and Facilities, Hospitality / Hotel or Food & Beverage Operations with exposure to procurement processes are an advantage.
Experience in supply market analysis, cost evaluation, and contract management is an advantage.
Demonstrated experience in managing tendering process and preparation of tender documents.
Knowledge on computerized procurement system (Oracle ERP) will be an advantage.
Proficient in MS Office applications, including Word, Excel, PowerPoint, and Outlook. Familiar with Chinese Word Processing.
Proactive and able to work under pressure.
Good sense of ownership and servicing mindset.
Be cooperative and willing to assist as required.
Independent, self-motivated, committed and a good team player.
Good command of spoken and written Chinese and English, including Putonghua.
Associate - Hospitality Services
Role Introduction
The successful applicant will be responsible for corporate hospitality management by providing exceptional customer service and support to corporate clients and their VIP guests at Kai Tak Sports Park. This position includes a range of responsibilities aimed at providing a high-quality premium experience for all guests whom are part of Pearl Club, which includes all the Corporate Suites and Loge Boxes within the Kai Tak Stadium.
Key Responsibilities:
A key element of this role is to manage the after sales delivery for an assigned number of corporate clients as the main point of contact. This includes handling inquiries and requests in a professional and timely manner.
Assist in developing and implementing, KTSPs hospitality services-related program. This includes topics such as suite amenities, premium hospitality services delivery, and event day communication to enhance the overall customer journey.
Coordinate with internal departments to ensure a smooth delivery of hospitality entitlements to our hospitality clients. This includes Suite and Loge Box event activations, Food & Beverage ordering arrangements, and VIP Car parking reservations.
Contribute to the development and updating of the relevant departmental policies and procedures manual
Assist in enforcing the house rules, policies and procedures to ensure that corporate clients and their VIP guests are abiding by their contractual obligations
Contribute to the overall positive atmosphere and high customer service standards within the Pearl Club. This includes providing creative ideas for the future and upselling to clients where relevant. (i.e. one off hospitality event sales)
Manage/support the training and monitoring of the performance/conduct of all the hospitality guest service staff. Ensure that our guest service staff meet the high standards of our hospitality program.
Investigate and respond professionally to any customer requests, issues or complaints. (on event or non event days)
Manage and maintain all the property within the Corporate Suites, ensuring they are fit for purpose.
Participate in team meetings and training sessions to continuously improve our job skills and knowledge.
Adhere to all safety and security protocols to ensure the well-being of both guests and staff.
Perform other ad-hoc duties as required.
Requirements:
High school diploma or equivalent.
At least 3 years of experience in a client management, event /project management, or hospitality-related role.
Strong communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds.
Exceptional problem-solving and conflict resolution abilities.
Detail-oriented and organized, with the ability to multitask and prioritize effectively.
Genuine passion for providing outstanding customer service and creating a positive guest experience.
Gallery Manager
Responsibilities:
Oversee daily operations of the Kai Tak Gallery, including coordination with external parties, and manage Gallery Operation Officers, Café Operators, part-time staff, and other onsite personnel to ensure seamless functioning
Perform opening and closing duties, develop and manage staff rosters, conduct training for part-time staff, and provide exceptional customer service while collaborating with Kai Tak Sports Park (KTSP) teams to maintain operational excellence
Responsible in managing the monthly reporting of the sales revenue, stock inventory, payments and any other information as required
Develop and implement all aspects of the development of Kai Tak Gallery including but not limited to development of merchandising plan for gift shop, development of café services, and development of activities/workshop/program
Project manage all aspects of pop-up exhibitions, display projects, cross-over merchandise, art activations, including but not limited to scheduling, budgeting, liaison across KTSP departments, developing contracts, and overseeing the progress of the projects
Collaborate with internal and external stakeholders to achieve optimal resourcing, working relationships and fostering key networks
Performs other administrative duties when required
Requirements:
Degree holder with minimum 5 years experience in Retail, Gallery, Exhibition or Event Management
Have a strong project management and team skills with the ability to work with tight deadlines and manage multiple tasks
Be able to solve problems and prioritise needs in a variety of situations where immediate decisions are necessary
Be computer literate with proficiency in Microsoft Office Packages (Outlook, Word, Excel, PowerPoint) would be preferred
With knowledge on POS system and retailing operation being an advantage
Good command of both written and spoken English and Chinese (Mandarin and Cantonese)
Self-motivated, responsible, driven, resourceful and a good team player
Work on a shift-based schedule is required
Learn More 了解招聘職位詳情：
https://www.kaitaksportspark.com.hk/connectWithKTSP/workWithUs
Personal & Application Information
We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications.
