AsiaWorld-Expo Management Limited 亞洲國際博覽館管理有限公司招聘
Duty Officer
Responsibilities:
Assist in daily venue operations and management as well as event operations on event days
Ensure the company policies, procedure, and venue house rules within the venue boundary is complied and the delivery of a quality, safe and pleasant venue environment
Provide support to events including but not limited to validating the readiness and order of the venue before handover of venue to the event organizers or their contractors, event set up, move out dismantling works, direct crowd flow and traffic management
Perform day-to-day patrol duty, venue management and inspection and report items with irregularity and/or requiring servicing or maintenance
Assist to handling customers enquiries relating to the venue and events
Speedy respond to scenes of incident and emergency, conduct initial enquiry and report result to the supervisors
Assist in supervising performance of security and traffic service providers
Provide Security Control Room operation and accurate record keeping, including video surveillance, access control, traffic control, key facilities monitoring, handle lost and found and monitoring of contractors works
Safekeep of all keys in the Security Control Room and make accurate records on retrieval and return of all keys
Keep proper logs and records
Daily hoisting and lowering of National, SAR & Company flags
Perform any ad-hoc assignments as required
Requirements:
F.5 – F.7 or equivalent with minimum 1 year relevant experience in property management of commercial properties, hospitality services and security companies
Good written/spoken Chinese (Cantonese), fluency in written/spoken English is an advantage;
Experience in operation of CCTV, Key Access Control, Fire Alarm and other systems in the Security Control Room and emergency handling
Proactive, customer-oriented, good team player and positive working attitude
Possess a valid Security Personnel Permit, valid Hong Kong driving license (vehicle category 1) and first-aid certificate and QAS certificate
Good interpersonal skills and be able to work with internal/external parties in the execution of his/her duties
5-day work, shift duties is required
F&B Administrator
Responsibilities:
Provide administrative support to the Executive Chef
Administer and facilitate all kitchen staff related administration and documentation tasks and activities, and handle confidential documents with professional manner
Oversee all kitchen staff attendance and maintain roster record properly
Coordinate, communicate and document food and beverage project work
Maintain stationeries stock and F&B office hygiene standard
Perform any ad hoc assignments as required
Requirements:
Diploma or above in Business Administration, Hospitality Management, or relevant disciplines
Minimum 2 years’ experience in administrative field or hospitality with secretarial training is preferred
Proficient in MS Office including Word, Excel, PowerPoint, and Chinese Word Processing
A team player with good communication and interpersonal skills, well-organized, fast paced, and flexible at work
Good command of written and spoken English and Chinese
Assistant / Safety Officer
Responsibilities:
Conduct regular checks and audits to ensure the company and associated partners comply with Occupational Health & Safety (OHS) and food safety requirements and government ordinances/rules/regulations
Conduct accident investigations and prepare reports
Conduct risk assessments for projects/events and prepare reports
Provide safety advice related to events and vetting of event layout plans to ensure all safety requirements are fulfilled. Conduct inspection to events and prepare non-compliance report to organizers
Liaise with the Government Departments regarding Health & Safety (H&S) standards and legislations matters
Provide routine and induction safety training to employees and service partners
Provide administrative support to all safety related matters and promote safety awareness within the venue
Perform any ad hoc assignments as required
Requirements:
Bachelor’s degree in Occupational Health & Safety Management, Food Safety & Hygiene Management, or related disciplines
Minimum 2 years’ relevant working experience; preferably with MICE industry experience
Well versed in OH&S / FS&H Ordinance and Guidelines
A good team player with strong interpersonal and communication skills, well-organized and able to work independently
Proficient in Microsoft Word, Excel, PowerPoint, and Chinese word processing
Good command of written and spoken English and Chinese, and Mandarin is a plus
Candidates with less experience will be considered as Assistant Safety Officer. Fresh graduates are also welcome
Senior / Lounge Services Officer
Responsibilities:
Provide unique and unforgettable in-lounge services for the guest during their stay
Build strong relationships with guests and develop a VIP recognition culture. Delivering customized experiences by knowing the guests and individualizing them
Act as the primary point of contact for guest requests and maintain an authentic, polished and attentive presence during the stay of the guest in the lounge
Provide professional and high-quality catering services to the guests
Handle and resolve guest complaints and report to supervisor when required
Assist in managing catering related inventories
Assist in check-in arrangements, immigration and customs clearance process as and when required
Perform any ad hoc assignments as required
Requirements:
Diploma in Catering and Hotel Management or related field
Minimum 4 years of work-related experience with 2 years at supervisory level. Experience at luxury hotels or airline first/business class VIP lounges or airlines cabin-related duties will be an advantage. Candidate with less experience will be considered as Lounge Services Officer
A good team player with strong interpersonal skills and customer oriented
Independent, able to work under pressure and passionate to provide high quality hospitality services
Familiar with MS Office applications
Proficiency in spoken and written Chinese, English and Putonghua
Shift duty is required
Administration Assistant
Responsibilities:
Provide transport services to the guests from and/or to VIPL and departure/arrival gate and ensure safe and efficient transit of VIPs through the airport
Inspect and maintain the VIP vehicles fleets in clean and good condition
Hanle check-in arrangements, immigration and customs clearance, baggage retrieval and airport tax exemption arrangements for VIPs
Monitor the performance of service contractors and report to seniors in maintaining the required quality and service standard
Perform any ad hoc assignments as required
Requirements:
Form 5 or above with at least 5 years’ working experience as a chauffeur in the hospitality industry
Holder of a valid Class 1, 2 and 9 driving licence
Clean driving record
Good team player, caring, courteous and detail-oriented
A warm and welcoming personality and willingness to engage with guests
Fluent Cantonese and able to communicate in simple English and Putonghua
Required to wear uniform with grooming standard and shift duty is required
TO APPLY
Interested parties please email your full resume stating the present & expected salaries to HR Department via hr@asiaworld-expo.com
Personal data collected will be used for recruitment-related purpose only.
HKIA Services Holdings Limited and its subsidiaries are equal opportunities employers.