Chinachem Group 華懋集團(香港)招聘
Space to make a transformative impact, career and life.
At Chinachem, we create space for every kind of brilliant, and define ourselves by our purpose and impact. Our people are the pulse of the business, and it’s our entrepreneurial, vibrant culture that’s at the heart of our success. We offer a workplace where talent is empowered to have positive impact.
Originate world-class, world-changing work and experiences that enhance regeneration, resilience and recognition. Share in the successes and rewards that we’ll build as a team.
Officer - Customer Relations
Responsibilities:
Build and maintain the Company's brand name during handover and beyond, and assist in building a superior brand standard in all developed and upcoming projects.
Deploy in all projects and work within the guidance of the department's standard operating procedures.
Work with the various teams to plan, implement, and perform pre-handover defects checking and handover of all newly built units and beyond.
Monitor and ensure all defect rectification works are conducted promptly.
Handle enquiries and complaints from owners, residents and general customers.
Follow up with the owners, residents and general customers' enquiries or complaints and ensure all issues are resolved.
Ensure the Company's interest is protected at all times.
Report to the management all irregularities within the responsible area promptly.
Assist with any ad-hoc tasks as required by the department.
Perform any other duties as assigned.
Requirements:
Higher Diploma or above in Hotel Management or equivalent disciplines.
Minimum 2 years of relevant experience in property handover or customer service with proven track records in frontline servicing roles.
Experience in preparing and handing over upscale residential properties is a definite advantage.
Excellent time management skills.
Outgoing personality and able to work independently under pressure.
Ability to interact with co-workers and customers flexibly, proactively and efficiently.
Officer - Corporate Communications
Responsibilities:
Communication and Media Relations
Assist the Manager in planning and delivering effective corporate and media communication programmes, e.g., organizing media interviews and press events to promote corporate image.
Maintain good media relations, handle media inquiries, and monitor public and media opinion.
Content Development
Develop editorial content and corporate literature, including speeches and messages for Management.
Crisis Management and Additional Responsibilities
Support and execute strategic and end-to-end solutions in dealing with crisis, issues, or major incidents.
Perform ad-hoc assignments or other duties as required.
Requirements:
University degree in Journalism, Communications, Languages, Marketing or relevant discipline
3 years of media and/or corporate communications experience
Well-established contacts with media are preferred
Experience in project, event and crisis management is advantageous
Internet and social media savvy
Proactive, creative, independent, attentive to details and good team player
Able to perform multitask and work under tight timeline
Excellent command of both written and spoken English and Chinese
Assistant Manager - Information Technology and Solutions
Responsibilities:
Liaison Role: Facilitate communication between departments and the IT team for effective job execution.
Technical Support: Troubleshoot and resolve technical issues quickly to minimize operational disruption.
Project Support: Assist in planning and implementing IT projects that improve service delivery in Property Services and Elderly Services.
Technology Needs Assessment: Collaborate with cross-functional teams to identify tech needs and recommend suitable solutions.
Vendor Coordination: Work with external IT vendors to coordinate support and resolve service issues.
Technology Evaluation: Help evaluate technology solutions and providers for departmental projects.
Department Collaboration: Partner with department heads to understand their tech requirements and enhance service delivery through IT solutions.
Requirements:
Qualifications:
Bachelor’s degree in Information Technology, Computer Science, or a related field
Experience and skills:
Minimum 8 years of relevant IT support and project management experience, preferably in a property services or healthcare environment
Familiarity with various software solutions for property management, electronic health records, or other applications commonly used in elderly services
Experience with cloud-based systems and SaaS (Software as a Service) platforms is preferred
Excellent problem-solving skills and the ability to work under pressure
A client-focused mindset with the ability to establish and maintain positive working relationships with staff across various departments
Demonstrated ability to collaborate with cross-functional teams and work effectively in a fast-paced environment
