Richemont Asia Pacific Limited - Cartier 香港招聘
The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.
SALES SUPPORT ASSOCIATE
HOW WILL YOU MAKE AN IMPACT?
Provide excellent customer service and provide support in after sales service
Assist in stock management
Collect customer data on sales floor and input customer database accordingly
Provide support in other daily administrative duties in the boutique as required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
2 years relevant experience in sales or customer service
Good command of both spoken and written English and Chinese (Cantonese and Mandarin).
Proficient in using Excel, Word and Powerpoint.
Customer oriented, good presentation and communication skills
SALES ASSOCIATE
HOW WILL YOU MAKE AN IMPACT?
Sales Achievements:
Ensures a unique and exceptional client experience during a sale
Perfectly masters the steps of a sale (welcome, discover and understand, convince, close and
develop)
Adapts according to clients’ needs and motivations
Strives to always improve and surprise the clients
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of Care Service
Meets individual and boutique targets, both quantitative and qualitative
Client Relationship & Portfolio Development
Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio > Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison
Daily Boutique Operations
Respects all group, Maison and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
Strong interpersonal skills
Sales skills & product knowledge
Client acumen
Team spirit