Richemont Asia Pacific Limited - Cartier 香港招聘

The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.

Regional MCC Strategic Planning Manager, N.A.

KEY RESPONSIBILITES

1.Integrated Marketing Planning & Coordination

Support development and coordination of integrated regional MCC strategic plans, ensuring alignment with global priorities, regional business objectives and local market requirements.
Translate regional strategic priorities into structured planning frameworks, timelines, deliverables and measurable success indicators
Support the development and maintenance of the regional 3–5-year strategic roadmap through planning coordination, progress tracking and cross-functional consolidation.
Coordinate the regional MCC activation calendar, ensuring visibility, prioritization and alignment across functions and markets
Prepare executive planning materials, strategic presentations and business updates to support regional leadership and decision-making
Support local markets in adapting regional frameworks and planning processes while ensuring consistency with regional objectives

2.Regional A&P Budget Planning and Governance

Coordinate regional A&P planning cycle, supporting budget allocation, investment prioritization and annual planning processes
Consolidate budget proposals, prepare supporting justifications and coordinate submissions to Central Budget Planning, ensuring alignment with regional priorities
Maintain governance processes and reporting mechanisms to support investment discipline, budget transparency and planning consistency
Monitor budget utilization across projects and functions, prepare regular budget reviews, and coordinate reporting for Regional Exco, Headquarters and Finance stakeholders

3.Business Analysis and Strategic Support

Consolidate business, clients and market analyses to support regional strategic planning and business reviews
Partner with MCC and Commercial teams to identify market trends, opportunities and performance insights through client, sales and product analysis
Coordinate the annual Competitor Intelligence Report by consolidating marketing insights, competitive benchmarking and industry developments to support strategic recommendations
Monitor brand performance and key market indicators to support regional planning priorities

4.Performance Monitoring and Reporting

Support the implementation and maintenance of performance frameworks for regional Marketing, Communications and Client Experience initiatives
Contribute to the continuous improvement and digitalization of planning, reporting and performance tracking processes
Monitor business performance against KPI and objectives, consolidate results and highlight risks, opportunities and areas requiring management attention
Prepare performance dashboards, executive reviews and analytical reports to facilitate data-driven decision-making

5.MCC Development and Market Intelligence

Continuously monitor industry trends, consumer behavior and emerging innovations to identify relevant insights that support regional planning and business development
Contribute to the continuous enhancement of planning methodologies, tools and best practices across the regional MCC community
Support regional marketing initiatives and coordination of landlord implementation plans with Client Activation and Commercial teams

6.Cross-Functional Collaboration & Planning Alignment

Act as the regional planning coordinator across Central teams, local markets, Retail, Commercial and Product Merchandising to facilitate alignment and effective execution of regional priorities
Coordinate with cross-functional teams, including Client Insights, CRM, Digital, Communications and Events, to ensure integrated planning and timely delivery of key initiatives

Qualifications:

Education: Bachelor’s degree in marketing, Communications, Business Administration, or a related field
Experience: Minimum of 8+ years of experience of business planning, consulting, or regional marketing leadership.
Experience in luxury, beauty, premium retail or customer-centric industries strongly preferred
Proven track record of successfully developing and implementing integrated strategic plans and cross-functional leadership that drive brand equity, client engagement, and business growth across multiple markets.
Demonstrated experience in A&P budget management, allocation, and financial reporting at a regional level.
Deep understanding of luxury consumer mindset, market dynamics, and competitive landscape across North Asia.
Experience with strategic planning methodologies, market research techniques, and performance measurement frameworks.
Strong analytical skills with experience in business intelligence, data interpretation, and translating complex data into actionable strategies. Advanced Excel and Powerpoint.
Language Skills: Fluency in English is mandatory. Proficiency in the Mandarin Chinese and Cantonese is highly advantageous for effective communication and market understanding of the various markets in the region.

Core Competencies & Skills:

Exceptional analytical and problem-solving skills, with meticulous attention to detail and accuracy.
Strong strategic thinking and the ability to connect granular data points to broader business objectives and market trends.
Excellent communication and presentation skills, with the ability to articulate complex insights clearly and persuasively to both technical and non-technical audiences, including senior leadership.
Proactive, intellectually curious, and results-oriented mindset, with a passion for uncovering insights and driving impact.
Ability to work independently, manage multiple analytical projects simultaneously, and thrive in a fast-paced, regional environment.
Strong interpersonal skills and the ability to build collaborative relationships with cross-functional teams across different markets.
A genuine passion for luxury brands and a deep understanding of discerning consumer behavior.
Cultural Awareness: Sensitivity to regional cultural nuances and their impact on luxury consumers.
Adaptability: Ability to thrive in a fast-paced, dynamic, and complex international environment.
Strong collaborative spirit to work effectively within cross-functional teams.
Flexibility to travel as required within the designated region.

APPLY ONLINE

Client Marketing Manager - GTR

YOUR MISSION:

Develop and implement the CRM strategy in the assigned scope that aligns with the Group Digital strategy and long-term business objectives of the assigned organizational unit(s).

HOW WILL YOU MAKE AN IMPACT?

Develop and implement the CRM strategy within the assigned scope, ensuring alignment with the Group Digital strategy and long-term business objectives of the organizational unit(s).
Oversee the implementation and maintenance of the CRM system, identifying and communicating opportunities for system improvement to enhance customer relationship management.
Manage key aspects of the data management system, including the development and operation of essential system elements.
Support digital channel management through the use of front-end interactive technologies, focusing on usability, design, user interface, and device strategy.
Facilitate an understanding of engagement metrics and provide regular performance analysis.
Execute a communications plan within established systems and procedures.
Collect business requirements using various methods such as interviews, document analysis, workshops, and workflow analysis, and express these requirements in terms of target user roles and goals.
Communicate the local action plan, explaining its relation to the function's strategy and the broader organization's mission and vision, and motivate employees to achieve local business goals.
Develop and propose performance objectives, taking appropriate actions to ensure the achievement of agreed objectives using the organization's performance management systems.
Manage and report on team performance, setting appropriate performance objectives for direct reports or project/account team members, and hold individuals accountable for achieving them.
Develop and design content for training and development programs in digital, addressing gaps in established programs, and run customized training and development programs.
Implement required security measures, such as firewalls or message encryption, and provide input on their design, monitoring performance to notify security experts of any issues.
Deliver a budget for an area of the organization or conduct complex analyses on budget progress in other areas.
Use the organization's formal development framework to identify individual development needs within the team, plan and implement actions to build their capabilities, and provide training or coaching to improve performance and fulfill personal potential.
Bachelor's Degree or Equivalent Level.
Experience in dealing with a majority of situations and advising others.
Experience in planning and managing resources to deliver predetermined objectives as specified by senior managers.