Greater Bay Airlines 大灣區航空招聘 (5月1日截止)

Sales Support Officer

Closing Date: 01/05/2026

You are expected to support the sales team and coordinate on all enquiries and logistics support on charter flights, ensuring a seamless experience for our clients.

Key Responsibilities:

  • Manage client inquiries related to charter flights, providing timely and accurate information regarding services, pricing, and availability

  • Take care of all aspects of client inquiries and services for charter flight bookings, ensuring a high level of customer satisfaction

  • Coordinate operations requirements with the responsible departments/parties

  • Coordinate the logistics of charter flight bookings, ensuring all details are accurately recorded and communicated to relevant stakeholders

  • Liaise with internal departments, including operations and customer service, to ensure a smooth flight experience for clients

  • Perform any other duties as assigned

Requirements:

  • HKCEE/DSE or above with pass in English or equivalent

  • Minimum of 2 years’ relevant sales support or coordination role, preferably within the aviation or travel industry

  • Fresh Graduates are also welcomed

  • Knowledge of PRC charter flight operations and regulations is a plus

  • Excellent verbal and written communication skills in both English and Chinese (Cantonese/Mandarin)

  • Strong organizational and multitasking abilities

  • Ability to work independently and collaboratively in a team environment

  • Attention to detail and commitment to delivering high-quality service


Ground Services Supervisor / Officer (Contracts and Project Development)

Closing Date: 01/05/2026

You are expected to assist in establishing the policy and procedures for ground handling agent selection and assessment.

Key Responsibilities:

  • Negotiate and finalize all contracts with ground service providers at each airport station, ensuring favourable terms and conditions

  •  Provide full analysis for service provider selection

  • Review all agreements between the airline and airport authorities related to ground operations

  • Visit and meet with external service providers to ensure compliance and operation integrity

  • Manage Service Level Agreements with all external service providers in HK and outstations

  • Plan and execute contract renewal according to service provider performance

  • Ensure all contracts bring the Company the best efficiency and cost effectiveness

  • Work closely with other departments and sections on new station preparation and set up 

  • Participate in the preparation of the annual ground services budget in collaboration with the Finance department

  • Collaborates with the HR department to determine staffing requirements for outstations, working closely to calculate the necessary headcounts and actively participating in the recruitment process to ensure the selection of suitable personnel

  • Provides support to Outstation Managers during the setup of new stations, assisting with office setup and actively participating in the recruitment process to ensure appropriate staffing and efficient station functioning

  • Implements and monitors cost control measures within the Ground Services team, establishing a strong mindset focused on cost efficiency, continuously evaluating, and improving processes, and optimizing expenses to enhance financial performance

  • Perform any other duties as assigned  

Requirements:

  • Bachelor's degree in business, logistics, aviation management, or a related field

  • A minimum of 3 years’ aviation or airline experience, including 3 years in managerial level

  • Strong negotiation and communication skills, with the ability to interact effectively with diverse stakeholders

  • Knowledge of all aspects of Ground Operations and IOSA requirements

  • Thorough understanding of ground services operations, airport regulations, and industry best practices

  • Excellent command of written and spoken English and Chinese (Mandarin is a plus)

  • Advanced knowledge in Microsoft Office

  • People manager with good communication skills and a fast decision maker

  •  Excellent analytical and problem-solving skills, with the ability to identify and address issues proactively

  • Willingness to travel to various airport stations as required

  • Less experience candidate will be considered as Officer. Fresh graduates are also welcomed


Assistant Manager, Sales (Outports)

Closing Date: 01/05/2026

This position is responsible for agency sales and distribution for outport markets and devise sales and distribution strategies by each station.

Key Responsibilities:

  • Maximise agency sales & distribution strategy for the team to strengthen the passenger sales and work efficiently with outports GSA

  • Manage incentive program on agency sales

  • Identify gaps and develop new markets to drive sales

  • Provide market feedback and analysis on competition and devise strategies

  • Produce sales materials to support agency sales in each POS

  • Conduct sales visit and presentation to the right audience to drive

  • Achievement of KPI / budget sales target on indirect distribution

  • Perform any other duties as assigned

Requirements:

  • Bachelor Degree holder or above with 10 year of airline sales experience

  • Airlines Reservation and Ticketing knowledge is preferred

  • Good command in both written and spoken English, Cantonese and Mandarin

  • Energetic, excellent analytical, communications and presentation skills

  • Proficient in MS Office applications

  • Able to work under pressure and meet tight deadlines

To learn more about the latest announced job vacancies, please visit the official career webpage for up-to-date and comprehensive hiring information.

Official Career Webpage:
https://www.greaterbay-airlines.com/hk/en/join-us/join-our-team.html