Hermes Asia Pacific Limited 香港招聘

About the Hermès Group

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Sales Associate (St. Louis)

RESPONSIBILITIES:

  • Work as a brand ambassador to deliver the brand history, stories, and know-how about Saint-Louis

  • Responsible for all sales activities in store to maximize the sales and achieve the target

  • Deliver outstanding customer service and maintain a good relationship with customers

  • Handle customer requests and follow up customer’s order with factory

  • Support on other ad-hoc tasks assigned

REQUIREMENTS:

  • Minimum 3 years of experience in retail business

  • Experience in either furniture, lighting, fabric or other lifestyle sector is an advantage

  • Must be energetic, independent, self-motivating, hard-working, service-minded and well-organized

  • Good command of Cantonese, English and Mandarin

  • Proficiency in MS Word, Excel and PowerPoint is a plus

  • Working at the showroom and shift work schedule


Boutique Manager (St. Louis)

RESPONSIBILITIES:

  • Set the monthly sales target according to the approved annual sales budget

  • Develop strategies for both retail & project business to ensure sales target achievement

  • Prepare regular anylysis on sales, KPI, inventory, product performance, etc.

  • Maintain and recruit VVIPs

  • Stay updated in market insight and be awareness of industry trends & competitor activities

  • Responsible the daily operations, inventory management, stock replenishment, office administration work, visual merchandising

  • Provide training and coaching to the sales staff. Conduct performance evaluations and suggest for improvement

  • Plan and implement different campaigns and events with the support of the marketing team

  • Prepare and execute staff incentive program to motivate the sales performance

  • Handle other ad-hoc tasks and projects assigned 

REQUIREMENTS:

  • Minimum 10 years of experience in relevant experience, preferably in luxury goods

  • Experience in either furniture, lighting, fabric or other lifestyle sector is an advantage

  • Must be energetic, independent, self-motivating, hard-working, service-minded and well-organized

  • Good command of Cantonese, English and Mandarin

  • Proficiency in MS Word, Excel and PowerPoint

  • Working at the showroom and shift work schedule