Hermes Asia Pacific Limited 香港招聘
About the Hermès Group
A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.
Senior Retail Operations Executive
Responsibilities:
Assist to monitor the compliance of store operations policies and procedures in accordance with local and group operations guidelines.
Closely communication with store teams to drive operational excellence and resolve issues promptly.
Conduct monthly store briefings and store visits across Hong Kong and Macau to ensure operational standards and provide on-site support.
Host regular training sessions and workshops for store operations and stock teams to enhance knowledge and performance.
Support project deployment across stores, ensuring timely implementation and adherence to standards.
Analyze operational data and prepare comprehensive reports for management review, offering insights and recommendations.
Assist in planning and execution of special sales events and pop-up activities, ensuring smooth operations and customer experience.
Coordinate with internal and external stakeholders on operational matters, including security, uniforms, dry cleaning, and vendor management.
Other ad hoc projects as assigned by superior.
Requirements:
Bachelor’s degree or above in Business Administration, Operations Management, or related field.
Minimum 5 years of relevant experience in retail operations, with proven ability to manage complex store operations.
Independent, attentive to details, highly organized and a team player with strong communication skills.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with data analysis tools is a plus.
Good command of English, Cantonese, and Mandarin (written and spoken).
Willingness to travel for store visits and support sales events as required.
Logistics Coordinator (18-month Contract)
Responsibilities:
Manage inbound and outbound activities, ensuring accurate and efficient order fulfillment
Collaborate with both internal departments, external partners to troubleshoot, implement process improvements resolve any logistical issues, support execution of cross functional projects
Collaborate with team members to meet daily operational goals and deadlines.
Inventory Management involves monitoring and checking inventory records to ensure accuracy and optimize inventory control
Conduct inventory cycle count, stock take, items check, goods return and disposal monitoring
Assist in handling other logistic duties as assigned by the Logistics Director
Job Requirements:
University preferred; logistics management field is preferable
Minimum 2 years of logistics/warehouse working experience in Hong Kong
Strong attention to detail and analytical skills to interpret data and improve processes.
Positive attitude and strong willingness to learn, strong problem-solving skills
Good command of both written & spoken Cantonese and English
Knowledge and skills in Microsoft Office
Location: Tuen Mun
Others:
Work Location: Tuen Mun