Hermes Asia Pacific Limited 香港招聘

About the Hermès Group

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs nearly 20,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial anchoring that respects people and resources. Sixteen artisanal métiers feed the creativity of the house, whose collections are presented in over 300 stores around the world.

Communications Intern

Responsibilities:

  • Assist on paid campaign planning & execution (Digital, Social, Print, OOH, etc) and actively monitor campaign status to ensure campaign objective is achieved

  • Generate Campaign / Monthly reports

  • Monitor all social media platforms for trending news and feedback

  • Assist to manage Media library

  • Support in communication events

Requirements:

  • Currently enrolled in or a recent graduate of a bachelor’s degree in Business Management or related disciplines 

  • Knowledge in local Media landscape is required

  • Experience on operating digital/social campaign will be an advantage

  • Excellent in communication skills

  • Conscientious and detail-minded

  • Pleasant personality and a team player

  • Proficiency in Microsoft Office (Excel, Word & PowerPoint)

  • Outdoor work is required occasionally

  • Good command of both written and spoken English, Cantonese, and Mandarin

  • Available to work as an intern for 2-3 full days per week (falls into Mon - Fri)


Sales Delegate - Perfume & Beauty

Responsibilities:

Sales & Business Development

  • Collaborate with Area Managers to develop annual business strategies (sell-out, rankings, competitor analysis, stock levels, product performance).

  • Establish monthly targets across airports and stores and track progress against these objectives.

  • Lead store openings and refits, ensuring smooth execution.

  • Guarantee a consistent premium brand image through product assortment optimization and visual merchandising aligned with global strategy.

  • Support the development and implementation of 360° activation plans for key periods and launches.

Training & Team Development

  • Ensure the successful implementation of Hermès’ training strategy to elevate service quality, grooming, and staff attitude.

  • Set and monitor sell-out objectives per Beauty Advisors, organizing monthly incentives to drive performance.

  • Manage agency partnerships, including budget follow-up and commission reviews.

  • Learn and complete all training modules provided by International Training, collaborating closely with the Training Manager to deliver effective programs for the sales team—including beauty consultants, Hermès staff, generic staff, and promoters. 

  • Develop and implement an annual training strategy and calendar to ensure consistent skill development and alignment with organizational goals.

Client Relationship Management

  • Ensure compliance with client agreements defined by the Area Manager.

  • Challenge buyers to prevent out-of-stock situations and optimize orders.

  • Build trust with clients and shop staff through regular, high-quality interactions.

  • Actively participate in sales and client meetings with a proactive approach.

Reporting & Budget Management

  • Act as the link between head office and the field.

  • Consolidate sales reports, competitor insights, trends, and opportunities.

  • Organize store visits for head office members.

  • Monitor budget expenses for staffing and promotional activities.

  • Report market needs and competitive best practices to Area Managers.

Brand Image & Compliance

  • Embody and promote Hermès philosophy at POS through appearance and conduct.            

  • Ensure flawless execution of Hermès’ permanent image across all distribution channels.      

  • Uphold Hermès’ values, ethics, and brand policies.

Requirement:

  • Bachelor’s degree in business management or relevant discipline

  • Minimum 3 years of related experience in Perfumes and Cosmetics or Luxury Environment 

  • Individual with entrepreneurship spirit, excellent communication and interpersonal skills

  • Analytical thinking, business and result oriented mindset

  • Fluent in English and Mandarin, French or other Asian Language skills a plus.

  • Proficiency in Microsoft Office (Excel, Word & PowerPoint)

  • Willing to travel