K11 Concepts Limited 香港招聘

Senior Officer, Marketing

Job Responsibilities: 

  • Assist management to formulate CRM strategies and maintain the operations of CRM

  • Prepare regular and ad-hoc reports to support management to monitor the business performances and to make business decision

  • Implement end-to-end CRM marketing campaigns to engage and retain target customers

  • Maintain and support the operation of CRM systems

  • Coordinate with internal departments and third parties on the development and deployment of CRM program and other marketing communication materials

  • Take part in CRM system enhancement projects to enhance system capabilities and improve customer journeys.

Requirement:

  • Degree holder with 3 years hands-on experience in CRM fields

  • Result-oriented with good analytical skills and business acumen

  • Able to work independently in the fast-paced retail environment

  • Self-motivated and proactive with creative mindset and good communications skill

  • Proficient in both spoken and written English and Chinese

  • Experience with CRM systems

  • Experience with Mall industry would be an advantage

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