UPS Parcel Delivery Service Limited 香港招聘
UPS Parcel Deliver Service Ltd.
As a global leader in package delivery and supply chain solutions, UPS is passionate about innovating new ways to make business work better, from complex international distribution networks to local business deliveries.
We know what it takes to lead UPS into tomorrow—people with a unique combination of skill and passion. With that in mind, we like to invite talented individuals like you to explore how UPS jobs can make the world work better for you and to join our team of over 500,000 UPSers.
Supervisor - Hub Operations
Key Responsibilities:
1) Hub & Sort Operations Management
Supervise day-to-day air hub and sort activities to ensure on-time performance, accuracy, and productivity.
Plan and allocate manpower, equipment, and resources effectively to meet operational demand and service level agreements (SLAs).
Monitor operational flow and resolve disruptions to minimize service impact and delays.
Ensure proper handling of shipments in accordance with company standards and customer requirements (SOPs).
2) Leadership & People Management
Lead, coach, and motivate hub and sort teams to achieve high performance, productivity, and engagement.
Foster a strong safety-first and customer-centric culture within the team.
Actively manages people’s performance and development by identifying, building, and retaining talent within the team, including succession planning for key operational roles.
Develop team capabilities through structured coaching, mentoring, cross-skilling, and training to support current operations and future business needs.
Support training, qualification, and competency development for operational staff.
3) Safety, Security & Compliance
Ensure all operations are performed in full compliance with aviation safety, security, and regulatory requirements.
Enforce adherence to safety procedures, risk assessments, and standard operating procedures (SOPs).
Lead and support internal and external audits, including AIE, QAP, ASCR, and other relevant compliance programs.
4) Operational Excellence & Analytics
Apply an analytical mindset to evaluate operational performance, costs, and productivity.
Conduct cost analysis, root cause analysis, and develop business cases to drive business growth, cost optimization, and production efficiency.
Track and analyze KPIs such as service performance, safety, cost, and productivity, and translate insights into actionable improvements.
5) Innovation & Digitalization
Drive continuous improvement by challenging the status quo and proposing innovative operational solutions.
Leverage Microsoft 365 tools, including Copilot, Excel, PowerPoint, SharePoint, and Teams, to streamline workflows and improve collaboration.
Utilize Power BI to develop dashboards, visualizations, and insights to support operational decision-making.
Actively contributes to operations digitalization initiatives, automation, and data-driven process optimization.
Qualifications & Experience
Diploma or Bachelor’s degree in Operations Management, Logistics, Aviation Management, or a related discipline (preferred).
Minimum 3 years’ experience in hub operations, air cargo, logistics, or a fast-paced operational environment, with supervisory responsibility.
Ability to work in a shift‑rostered environment, including weekends, and public holidays, in alignment with air hub operational requirements.
Willingness to provide hands‑on leadership during peak periods, disruptions, and critical operational windows.
Skills & Competencies
Strong leadership and people management capabilities.
Safety-first mindset with high attention to detail and compliance.
Analytical and problem-solving skills, with experience in cost analysis and business case development.
Proficiency in Microsoft 365, including Copilot, Excel, PowerPoint, Teams, and SharePoint.
Hands-on experience with Power BI for reporting, performance tracking, and analytics.
Innovative mindset with the ability to challenge existing processes and implement improvements.
Strong communication skills and ability to work cross-functionally in a time-critical environment.
Account Executive/Manager
Key Responsibilities:
Account Management: maintain an existing customer base assigned to you by addressing to customers' queries, concerns, and follow-up on their service requests through regular customer visits, phone calls and e-mails
Business Development: Within an assigned territory, acquire new business by leveraging on any media you can think of
Collaboration with Internal Partners: follow through the entire process of service requests from customers with various internal departments, such as Finance, Marketing, Operations, Customer Service
Manage your own performance: log and track your own sales activities on to structured platforms to better plan and manage your sales results; present your ideas and experience with your peers and management in regular meetings to stimulate thoughts in order to breakthrough your results
Who we are looking for:
Minimum 2 years direct sales experience with proven track record of solution selling is required Knowledge or previous working experience in Freight/Logistic/similar industry preferred
A can-do spirit
A passion to advance and deliver results
What we can offer:
Attractive Salary Package
Fixed Bonus
Discretionary Bonus
Transportation Allowance
Referral Bonus
Pay Holiday
Family Medical Insurance
Life Insurance
5-day work week
Career Development Opportunities
Training Opportunities
Stable, Open and Friendly Working Environment
Interested parties please send your full resume with recent and expected salary to: Human Resources Department, UPS Parcel Delivery Service Ltd., 36/F, 9 Wing Hong Street, Cheung Sha Wan, Kowloon, Hong Kong OR Fax to 2738 5135 OR send to email at tammacky@ups.com to submit your application.
UPS is an Equal Opportunities Employer committed to embrace diversity and inclusion. The Program is open to all applicants meeting the basic requirements and will be evaluated irrespective of gender, age, marital and family status, disability, sexual orientation and race.