Hong Kong Business Aviation Centre Ltd 香港商用航空中心有限公司招聘
Officer - Guest Relations
Job Duties:
Provide premium customer services at Concierge counter and Executive Lounge, such as seating planning, serve F&B, handle luggage in accordance with the set standards
Response to customers’ enquiries promptly and courteously
To be familiar with frequent customers and provide tailored experience based on their personal needs
Perform safe and professional driving duties for guests and crew members. Shuttle personnel to designated locations at airside/landside to support daily operations (*it is applicable to staff possessing driving license only)
Maintain free flow of customers in Executive Lounge as well as driveway and car park if necessary
Perform daily administrative works, reception duties etc.
Establish and maintain effective working relationship with cross departments for overall smooth operations
Perform ad hoc duties as assigned by superior
Requirements:
Diploma holder, preferably in Hotel and Management Studies, with 2 years or above experience, preferably in VIP lounge / CS / Guest Relations field
OR Certificate holder, preferably in Hotel and Management Studies, with 4 years or above experience, preferably in VIP lounge / CS / Guest Relations field
Pleasant, courteous, efficient , willing to serve and well groomed appearance with cheerful personality
Good communication, interpersonal and leadership skills
Good command of both spoken and written English / Chinese
Holder of valid HK Driving License No. 1, 2 with clean driving record is a plus
Summer Internship 2025
Hong Kong Business Aviation Centre (HKBAC) welcomes exceptional talent with a passion about the aviation industry and would like to unleash your potential with ample training and development opportunities.
You will be assigned to one of our departments based on your academic background and interest in June to August 2025. You will be provided with plenty of learning opportunities and extensive exposure to functions within your selected department. Please indicate your preferred department in your application.
Our core business functions include:
Marketing
Human Resources
Administration
Commercial
Job Duties:
On-the job training in one of our core business divisions to gain hands-on experience
Attend training workshops to gain practical job related skills
Assist in daily operation and clerical support
Opportunity to collaborate with the team on different projects or ad hoc duties depending on business line’s arrangement
Guided by experienced mentors for career advice and directions
Requirements:
Preferably a penultimate year university student in relevant field of study
Good command of both spoken/ written English and Chinese (Mandarin is a plus)
Proficient in Microsoft Office including Excel, Word and PowerPoint
Self-motivated, meticulous, organized and possess strong sense of responsibility
Job Location: Airport Area
TO APPLY
We offer attractive remuneration package including: 5-day work, year-end bonus, discretionary bonus, transportation allowance, birthday leave, dental and medical coverage.
Interested parties please forward a copy of full CV with expected salary to The Human Resources Department by email: recruit@hkbac.com
We are an equal opportunity employer and welcome applications from all qualified candidates. All information received will be kept in strict confidence and for recruitment purpose only. Applicants not hearing from us within 4 weeks may consider their application unsuccessful.