HKSTP 香港科技園招聘
Manager, Business Solution (CRM Technical)
The Position:
Manage IT Projects for different business units and be the primary liaison with key client representatives with the goal of owning the service delivery relationship
Drive overall client satisfaction through effective coordination and communication of client deliverables; Perform project management duties and work with other teams for system integration
Work closely with vendors and user teams to consolidate requirements and deliverables
Ensures client and project requirements are met with the highest quality and accuracy through verification and regular communication across IT, internal users and senior management
Supervise technical development according to the requirements, specifications, business processes and recommendations for proposed solution from various parties
Proactively support business objectives of HKSTP by contributing technical advice and input as necessary
Analyze operational matrix, interpret data and analyze results using statistical techniques such as BI tools and dashboards
Conduct user acceptance test and user trainings prior to system go-live
Perform any tasks assigned by supervisors
The Candidate:
Degree holder or equivalent, preferably in Computer Science, Information Technology, System Engineering or related disciplines
Minimum 8 years or above working experience. Involvement and knowledge in design, development, testing, project management will be required
Proven experience in system releases and API integration with various systems is a plus
Knowledge in C#, TypeScript, Low/No code is mandatory
Knowledge in Alibaba Cloud, Azure Cloud, Open AI and ability to conduct modelling in MS Power BI will be a big advantage
Team player who prioritizes team success over individual success
Outstanding relationship management and the ability to interact professionally with diverse groups of business users to elevate the total user experience
Ability to work independently with minimal guidance, mature and able to work under pressure
Strong analytical and problem-solving skills
Excellent communication and presentation skills; Good command of written & spoken English and Chinese
What We offer:
Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
5-day work week, attractive annual leave and additional special leave
Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
Professional training and career advancement opportunities
Accessible to various bus service with network across different locations in HK
