Bank of Communications 交通銀行(香港)招聘

Branch Operations Manager

Duties:

  • Supervise and support the routine operations of branches to ascertain adherence to proper procedures

  • Engage in sales activities for promoting consumer banking products to prospective clients

Requirements:

  • Degree holder or equivalent qualification at HKQF level 5.

  • Minimum 3 years’ branch operations experience and at supervisory level.

  • Passes in Securities and Futures Intermediaries Examination is a must. (Qualified under SFO for handling Regulated Activities Types 1, 4). Passed in MPF & Insurance Intermediaries Examinations are preferable.

  • Detail-minded, good communication skills and can work well in a team.

  • Candidate with less experience will be considered as Assistant Branch Operations Manager.

Financial Services Manager

Duties:

  • Promote full-range of retail banking products and services to achieve sales targets

  • Identify customers’ needs and match their needs with appropriate products and services including account opening, credit card, mortgage, personal loan and insurance and MPF products

  • Maintain good relationship with both existing and new clients

Requirements:

  • Degree holder or above or equivalent qualification at HKQF level 5, with minimum 3 years’ experience in promoting retail banking products

  • Passes in Insurance, Securities and Futures Intermediaries Examinations are required. (Qualified under SFO for handling Regulated Activities Types 1 & 4)

  • Pass in the MPF Intermediaries Qualifying Examination (Optional)

  • Professional qualification of ARWP is an advantage

  • Candidates with less experience will be considered as Deputy Financial Services Manager

Counter Services Officer (Teller)

Duties:

  • Handle daily counter transactions at our branches, as well as promoting different kinds of retail banking services such as insurance and securities related products to potential customers

Requirements:

  • HKCEE/HKDSE or above or equivalent qualification at HKQF level 3 (with at least 5 subjects at Grade E / Level 2 including Chinese, English and Mathematics)

  • Minimum 1 year's relevant experience, passes in MPF, Insurance, Securities and Futures Intermediaries Examinations will be an advantage. (Qualified under SFO for handling Regulated Activities Types 1 & 4)

  • Customer-oriented with strong sales drive, presentable and detail-minded.

Customer Service Ambassador (Digital Service)

Duties:

  • Introduce digital banking services to customers in bank hall

  • Enhance digital customer services experience and collect customer feedback/ suggestions for improvement

  • Handle customers' esquires and escalate when appropriate according to supervisor’s guidance

  • Support branch administrative and operational duties as required

Requirements:

  • Secondary education or above

  • Minimum 1 year’s customer service experience

  • Digital savvy and familiar with using smartphones and apps

  • Good command of spoken English, Chinese and Putonghua

  • Good interpersonal and communication skills

Mortgage Services Manager

Duties:

  • To achieve mortgage sales targets by establishing good relationship with business partners such as property agencies

Requirements:

  • Degree holder or above, or equivalent qualification at HKQF level 5 with minimum 3 years’ experience in generating mortgage lending business from property agencies

  • Passes in MPF, Insurance and Securities Intermediaries Examinations (Qualified under SFO for handling Regulated Activities Type 1 & 4)

  • Candidates with less experience will be considered as Deputy Mortgage Services Manager

Email: hs_recruit_1@hk.bankcomm.com

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The Bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available on request.


🔻 More Recommended Jobs