Bank of China (Hong Kong) Limited 中國銀行(香港)招聘
Relationship Manager, Private Wealth
Responsibilities:
Champion the one-stop personal banking services at branches
Explore and develop long-term banking relationships with customers
Identify existing and prospective customers' needs of financial services, including both products & services
Appropriately map and provide relevant and suitable financial products & services to meet existing and prospective customers' needs, including but not limited to the provision of investment, insurance and other banking products
Influence and facilitate working-partners to refer and cross-offer potential business opportunities for sustainable business growth
Work closely with Branch Managers, District Managers, Investment Counselors, Wealth Coaches and other key stakeholders in building healthy sales pipelines to ensure key performance indicators are being met
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Educate and train juniors, if needed
Coordinate in-branch and off-site marketing and promotion activities, if needed
Requirements:
University degree or equivalent, with qualifications in IIQE, HKSI & MPF, CFPCM will be preferred
Holders of CB Professional Qualifications and/or Awards will be preferred
Experiences and proven track record in managing and growing an assigned customer portfolio will be a definite advantage
Sound knowledge and at least 2 years' solid experiences in retail banking products & services, including but not limited to full-fledged investment and insurance products, knowledge and experiences in corporate banking products & services a definite advantage
Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth
Highly agile in learning, adapting to ever-changing business environment, and with strong ability to cope with fast, dynamic pace
Highly sensitive to customers' needs, able to provide quality services in exploring and consolidating long term banking relationships among personal and corporate customers
Proactive, mature, independent, customer-focused, and pleasant
Good command of both verbal and written English and Chinese, Putonghua a definite plus
Relationship Manager, Wealth Management
Responsibilities:
Champion the one-stop personal banking services at branches
Explore and develop long-term banking relationships with customers
Identify existing and prospective customers' needs of financial services, including both products & services
Appropriately map and provide relevant and suitable financial products & services to meet existing and prospective customers' needs, including but not limited to the provision of investment, insurance and other banking products
Influence and facilitate working-partners to refer and cross-offer potential business opportunities for sustainable business growth
Work closely with Branch Managers, District Managers, Investment Counselors, Wealth Coaches and other key stakeholders in building healthy sales pipelines to ensure key performance indicators are being met
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Educate and train juniors, if needed
Coordinate in-branch and off-site marketing and promotion activities, if needed
Requirements:
University degree or equivalent, with qualifications in IIQE, HKSI & MPF, CFPCM will be preferred
Holders of CB Professional Qualifications and/or Awards will be preferred
Experiences and proven track record in managing and growing an assigned customer portfolio will be a definite advantage
Sound knowledge and at least 2 years' solid experiences in retail banking products & services, including but not limited to full-fledged investment and insurance products, knowledge and experiences in corporate banking products & services a definite advantage
Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth
Highly agile in learning, adapting to ever-changing business environment, and with strong ability to cope with fast, dynamic pace
Highly sensitive to customers' needs, able to provide quality services in exploring and consolidating long term banking relationships among personal and corporate customers
Proactive, mature, independent, customer-focused, and pleasant
Good command of both verbal and written English and Chinese, Putonghua a definite plus
Less experience will be considered as Deputy Relationship Manager, Wealth Management
(Deputy/Assistant) Personal Banking Manager/ (Deputy/Assistant) Customer Service Manager
Responsibilities:
Champion the one-stop personal banking services at branches
Explore and develop long-term banking relationships with customers
Identify existing and prospective customers' needs of financial services, including both products & services
Appropriately map and provide relevant and suitable financial products & services to meet existing and prospective customers' needs, including but not limited to bank account opening, mortgage, credit card, personal loan, insurance and other banking products & services
Positively contribute and build the Branch's teamwork and team-spirit
Support branch operations, including but not limited to the coordination and liaison with other internal departments of the Bank
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Educate and train juniors, if needed
Requirements:
University degree or equivalent
CSM with qualifications in IIQE will be preferred (or pass IIQE 1、2 before probation)
PBM with qualifications in IIQE 1、2、3 & HKSI 1、7、8
Sound knowledge and at least 2 years' solid experiences in retail banking products & services
With strong sales and service orientation with outgoing personality and good communication skills, previous CS experiences a definite advantage
Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth
Highly agile in learning, adapting to ever-changing business environment, and with strong ability to cope with fast, dynamic pace
Highly sensitive to customers' needs, able to provide quality services in exploring and fostering banking relationships among personal and corporate customers
Proactive, mature, independent, customer-focused, and pleasant
Proficient in both spoken and written English and Cantonese, Putonghua a definite plus
Customer Service Officer
Responsibilities:
Champion the one-stop personal banking services at branches
Deliver quality customer services through counter transactions
Identify existing and prospective customers’ needs of financial services, including both products and services
Grasp opportunities to cross-sell appropriately
Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
Support back-end branch operations
Requirements:
Secondary School graduate or above
Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
Strong sense of result orientation
Strong in delivering quality services to diverse customer types
Outgoing, proactive and with strong eagerness to learn
Strong communication skills and attention to details
Proficiency in English and Cantonese as well as fluency in Putonghua