Octopus Holdings Limited 八達通招聘
Born from Hong Kong's demand for fast, convenient, and reliable payment solutions, Octopus introduced the world's first contactless multi-modal transit payment system in 1997. Since then, this homegrown FinTech company has pioneered innovative payment solutions for urban living across four continents. Our Vision To become the most preferred payment and lifestyle companion that connects customers and business partners through our best-in-class products and services. Our Mission Making everyday life easier. Our Values Customer Centricity, Simplicity & Trustworthiness. Dedicated to addressing customer needs and adapting to evolving market trends, Octopus has broadened its services beyond transportation to encompass retail, e-commerce, cross-border transactions, and travel abroad. Today, we serve approximately 98% of Hong Kong’s population, processing around 15 million transactions at more than HK$300 million on average daily. At the heart of our success are our colleagues. We value mutual respect, foster collaboration, and encourage innovation and partnership. Join us and shape the future of payment solutions. Your impact starts here!
Manager, Data Science & Planning
Job Responsibilities:
Provide business analytic solution via massive database, mathematical optimization and data models. Prepare business reports/ management dashboards, presentations to translate statistical results into business insights
Support line manager in data extraction and develop statistical models in customer and merchant analysis
Support the planning and implementation of marketing campaigns including prospect sizing, program tracking analysis and campaign fulfillment
Assist the launch of new initiatives through Statistical Analysis, Machine Learning Models & Data Pipeline on Azure Databricks, PySpark, SQL
Provide support to conduct robust market research to draw consumer insights
Job Requirements:
University Degree in Data Science, Information Technology, Engineering, Statistics, Business or related disciplies
Minimum 5 years' experience in designing and implementing data- driven solutions
Experience in Finance or Retail industry is a plus
Experience with CRM, campaign management system and Digital marketing analytics tools (Google Analytics) is a plus
Solid knowledge in Datastage, SQL, Power BI/Tableau, experience in Azure and Python is a plus
Proficient in MS Excel and Powerpoint
Experience in CRM and database management, familiar with database infrastructure and report automation
Good presentation skills with ability to communicate complex ideas in a way that is easy to understand
Good written and spoken English and Chinese
Deputy General Manager, Quality Management
Job Responsibilities:
Test Authority
Oversee all testing activities in the entire SDLC for technical implementations.
Identify gaps and deficiencies in test execution for all projects.
Take the responsibility of ensuring the quality and reliability of software systems before deployment.
Participate in governance units for reviewing test quality of all system changes.
Conduct data-driven analysis on pre- and post-implementation review, e.g. defect detections and analysis.
Defines test standards, framework, procedures and metrics to improve test efficiency and coverage.
Define and track test metrics, and prepare data-driven test quality management reports to executives.
Quality Assurance
Develop and implement comprehensive software test strategies to ensure stability and reliability.
Coordinate product releases and provide ongoing technical support post-launch review.
Drive and lead test automation initiatives and adopt RPA for brining high degree of automation in quality assurance processes.
Oversee type approval execution, review certification standards and processes to improve certification efficiency, and develop certification specifications according to business and operational needs.
Collaborate with developers, project managers, product managers and quality team to ensure quality objectives are met.
Strategy Development
Oversee the overall quality management for the department.
Develop the quality strategy and policies for the department to adopt.
Enforce best practices in development processes for ensuring high quality delivery.
Product Realisation
Develop quality plans.
Prioritise tasks and complete works in accordance with the quality plans.
Develop test standards including Octopus Type Approval Standards and departmental Test Framework to improve department products.
Liaise with internal or external clients to deliver quality deliverables including but not limited to new processes, quality documentation, quality audits, etc.
Job Requirements:
Degree qualification in Computer Science, IT Management or related disciplines
A minimum of 12 years of solid and practical experience in system analysis, technical testing and defect management.
Strong knowledge of software testing methodologies, tools and life-cycle models.
Analytic and problem-solving mindset for identifying root causes, improving test coverage, interpreting test metrics and driving continuous improvement.
Strong understanding of automation frameworks and scripting languages.
Good leadership and communication skills with ability to mentor testers, assign tasks and resolve conflicts and issues.
Knowledge in ISO 9001, ISO/IEC 20000, ISO/IEC 27001, and relevant standards and quality testing.
Familiarity with cloud platforms and testing deployments will be of advantage.
Senior Manager, Product Development
Job Responsibilities:
People Management
Lead and manage project team for Internet and Mobile Applications’ projects
Delegate work amongst the Technical Team
Coach, train and develop Technical personnel to keep knowledge of core technology in-house to support both internal and external customers
Develop career and training plans and identify areas for employee improvement
Enforce compliance of policies and procedures
Product Realisation
Prioritise tasks and complete works in accordance with the planned schedule and quality
Direct the team in outlining system architecture, and then govern respective contactless payment technological implementations
Develop project management plans
Ensure product realisation has sufficient resources for delivery, and the deliverables are on time, within budget and meeting the requirements
Liaison with relevant parties on user requirements, UAT testing, implementation and deployment
Business Development
Work in collaboration with senior grade levels or business development units to cross sell the Octopus Portfolio
Knowledge Management
Develop, implement, maintain and improve product realisation methodologies
Knowledge sharing within the organisation to retain knowledge for reuse to enhance quality, profitability and market share
Supplier/Vendor Management (when applicable)
Effectively liaise with external contractors in regards to the design and production of customised Octopus products
Supervise work progress of contractors for ensuring delivered quality of Octopus products developed by contractors
Decision Making Authorities
Approve or reject project or task plans
Approve or reject product releases or changes
Job Requirements:
Bachelor’s degree in electronic/telecommunication engineering, information technology or computer science
At least 12 - 15 years of experience preferably in banking, technology, Fintech, payment or contactless smart card
Data driven mentality which can measure & monitor the progress & achievement of KPI & objectives
Proven track record in project management, RFP, and tendering, vendor management and agreement vetting
Strong knowledge in payment and digital solution development and rollout mobile payment, e-Commerce, CRM, web technologies and various technical development approaches
Knowledge in one or more of the following areas: management of large data center, smart card technology, Automatic Fare Collection (AFC) system, project management with international players, smart card security, and product and web development methodologies
Excellent written and spoken English and Chinese
TO APPLY
We offer successful candidate an attractive remuneration package and excellent career prospects. Interested parties please send your resume, present and expected salary, contact details and quoting the reference number by email: recruit@octopus.com.hk
Visit our web site: http://www.octopus.com.hk/
The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.
Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.
The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.
Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.
