Octopus Holdings Limited 八達通招聘

Manager – Quality Management

Job Responsibilities:

Support the implementation of IT quality strategy, quality assurance initiatives, procedures and review frameworks to ensure compliance with corporate policies and compliance standards
Prepare, collect and review materials as requested by internal / external auditors or regulators, participate in relevant audits / on-site examinations as appropriate and manage subsequent follow up actions
Manage the metrics and KPIs of the IT department, be able to present the achievements of quality management
Liaise with internal and external clients to deliver quality deliverables such as new processes, quality documentation, quality audits, etc.
Work in collaboration with development teams to perform quality assurance reviews
Evaluate the design and effectiveness of IT controls and identify performance improvement opportunities
Identify and communicate IT audit findings
Maintain the certification of ISO 9001 and ISO/IEC 27001 for the IT department

Requirements:

Degree holder in an appropriate field in IT Management or related disciplines
Minimum 6 years of work experience in IT audit, quality management, or equivalent
Knowledge in IT project management, IT service management, software development methodologies including agile and waterfall
Knowledge in ISO 9001, ISO/IEC 20000, ISO/IEC27001, C-RAF, PCI-DSS and relevant standards is preferred
IT audit experience (internal / external) with financial institutions and familiar with regulations issued by HKMA is preferred
Recognized relevant qualification such as IRCA-approved lead auditor, CISA, PMP is preferred
Strong awareness and proactive management of compliance and internal control
Good communication skills and good command of both written and spoken English and Chinese
Self-motivated and a good team player, able to work under pressure

APPLY ONLINE

Temporary Operations Assistant, Operation Services (1 year assignment period)

Ref: OCL/OPS/2019-100

Job Responsibilities:

Performing data input and verification
Processing various types of customer requests relating to Octopus services
Preparing reports for daily reconciliation
Providing general clerical and administrative support
Carrying out works according to predefined operating procedures and service standards
working at locations other than office premises in headquarter for project support when required

Requirements:

HKCEE/HKDSE with 5 subjects passed (Grade E/Level 2) including English, Chinese and Mathematics
Minimum 1 year clerical working experience
Familiar with Microsoft Word and Excel
Accurate and fast English and Chinese typing speed not less than 35 wpm
Good interpersonal skills and customer service awareness
Good command of spoken and written English and Chinese
Experience of working at financial institutions would be an advantage

APPLY ONLOINE

The personal data collected will be used for recruitment purposes only. If you are not contacted by us within six weeks, you may consider your application unsuccessful. Personal data with an unsuccessful applicant will be destroyed 12 months after rejection of the application. During this retention period, you have the right to request for correction or destruction of your personal data at any time. Any request for the correction or destruction of personal data should be addressed in writing to our Human Resources & Administration Department.

Octopus is an equal opportunity employer and all employment decisions and Human Resources policies are administered; especially those relating to recruitment & selection, compensation & benefits, promotion & transfer, training & development and termination & redundancy; without discrimination on the basis of age, race, colour, religion, sex, national origin, marital status, pregnancy, physical and mental disability and family status but on genuine occupational qualification, job performance, employees’ ability and internal/ external relativities.