中信銀行(國際)有限公司招聘

China CITIC Bank International Limited

China CITIC Bank International Limited ("CNCBI"), a major offshore platform of commercial banking business of the CITIC Group, is 75%-owned by CITIC International Financial Holdings Limited ("CIFH"), which in turn is a wholly-owned subsidiary of China CITIC Bank Corporation Limited ("CNCB").

China CITIC Bank International's footprint in Greater China includes 24 branches and two business banking centres in Hong Kong, as well as presence in Beijing, Shanghai, Shenzhen and Macau, and overseas branches in New York, Los Angeles and Singapore.

Across a century, China CITIC Bank International has grown together with its employees, customers and partners since 1922 and will continue to move towards its vision of "Agile. Professional. Simple." in adherence to the 4C (Culture, Customer, Collaboration, Cyberspace) core values while driving actively its missions to "create value for customers, seek happiness for employees, make profit for shareholders, perform responsibility for society".

More information about China CITIC Bank International can be found on its website at www.cncbinternational.com

Officer / Senior Officer, Card Authorization and Fraud

Job Responsibilities:

Monitor real time alerts from online fraud monitoring system
Perform follow up action and contact customer for fraudulent transaction
Support daily authorization service
Take appropriate actions to the suspicious authorization request
Perform and monitor fraud prevention activities
Provide support for inbound calls after the Call Centre service hour

Requirements:

Secondary education or above
2 years’ of relevant experience with authorization authority is preferred
Knowledge in general banking products and operations is an advantage
Able to work independently with good interpersonal and communication skills
Good command of written & spoken English and Chinese (including Putonghua)
Work on shift (7x24) is required

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Branch Service Officer

Job Responsibilities:

Assist Branch Service Manager to monitor counter service performance and motivate the team to achieve business target.
Maintain effective counter service operation and ensure smooth branch operation to achieve satisfactory audit rating.
Maintain smooth branch operation and achieve satisfactory audit rating through meeting all requirements of control and service standards.
Provide quality service to our customers; pro-actively giving feedback, ideas and recommendations for improvement on service quality and work processes.
Support Branch Manager in meeting the assigned business target through participating in branch selling and promotional activities.
Comply with anti-money laundering and counter terrorist financing controls in accordance with regulatory standards and CNCBI policies.
Take accountability for providing excellent service and resolving customer problems promptly and professionally.

Requirements:

Post-secondary education or above.
Possession of IIQAS and other required qualifications under SFC for cross-selling insurance and investment products.
Minimum 5 years experience in counter service and 2 years supervisory experience in retail banking operations.
Good knowledge on banking products and services.
Self-motivated with good sales and service orientation.
Good interpersonal and communication skills.
Detail-minded and able to work under pressure
Good command of written and spoken English and Chinese (including Putonghua).
Preferably possess qualifications for relevant insurance / investment licenses registration

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Intern (Wholesale Banking Group)

Job Responsibilities:

Assist in performing daily operations work within the department.
Provide support in performing KYC and AML works, account opening, account maintenance, customer enquiries on account balances, etc.
Provide administrative support to team members.
Undertake tasks / projects assigned by line manager and department head.
Support frontline and adhere to anti-money laundering / counter terrorist financing requirement and sanction risks controls in accordance with regulatory standards and CNCBI policies.

Requirements: