Dah Sing Bank 大新銀行(香港)招聘
Digital Ambassador (1-year Contract)
Job Purpose:
Responsible to drive digital adoption and usage of DSI Agent Platform from agent and brokers by promoting DSI digital enablement
Act as Subject Matter Expert and First Responder on DSI Agent Platform to agents and brokers
Main Responsibilities:
Define, Execute, Monitor and Report DSI Digital Strategy with agents and brokers channel
Host training session and handling all digital queries from participants to on-board agents and brokers as well as new products and features launch on platform
Prepare regular digital communications and tips to agents and brokers
Improve digital experience through gathering feedback from agents and brokers
Market research on latest and market digital trends
Assist digital solution design and development with IT team
Support internal digital enquiries and raise enhancement
Requirement:
Bachelor degree or accredited insurance professional qualification
Good understanding in general insurance products
Digital savvy is preferred
Proficient in English and Chinese
Self-motivated and able to deliver with minimal supervision
Independent running workshop and training experience is required
Strong customer-oriented mindset and skills
Effective communication skills and high level of integrity
Officer / Senior Officer, Customer Services (General Insurance)
Main Responsibilities:
Provide quality pre-sale and post-sale services to customers
Develop the sales of general insurance businesses for the direct channel via inbound and outbound calls
Ensure the best practice of customer services and maintain excellent services level
Support bank and alternative channels by providing assistance and operation support
Establish and maintain good relationship with internal and external stakeholders and customers
Manage necessary renewal procedures and documentation with well time management
Comply and fulfil the internal and external control standards and regulations
Requirements:
Post-secondary or above
3-5 years sales and customer services experience, preferably in general insurance industry
Acquired relevant insurance licenses (I&II)
Good insurance product knowledge, knowledge in medical insurance and advantage
Good customer services and communication skills
Good command of both written and spoken English and Chinese
Calm composure and detail-oriented
Senior Officer / Officer, Finance & Accounting (General Insurance)
Job Responsibilities:
To assist finance manager in month-end closing process for general insurance business
To prepare reports and schedules for local regulatory filing and handle relevant enquiries
To prepare the reinsurance reconciliation and settlement
To prepare financial analysis and management accounting reports
To support user acceptance test
To support other ad-hoc business initiatives / administrative support duties assigned
To meet the challenge, you should have the following qualifications and attributes:
Diploma or above in Accounting, Finance or Business related disciplines. Degree holder is preferred
At least 3 years' accounting experience and/ or audit experience. Knowledge in general insurance is preferred
Strong communication and interpersonal skills
Willing to take responsibilities
Proficiency in both spoken and written English
Mature with good presentation, interpersonal and communication skills
Assistant Branch Manager
Reporting to the Branch Manager and Retail Operations & Control Department, you will be responsible for ensuring the branch operation is in accordance with the established rules and procedures, and high quality customer service is provided.
Responsibilities:
Supervise counter services of a retail branch
Ensure standard operating procedures are conformed
Responsible for branch security and well-being of the premises
Provide guidance and training to branch staff on operating issues, handle exceptions & adjustments
Assist in scheduling working hours and involve in performance management/counseling on branch operations staff
Perform cross-selling bank products to customers
To meet the challenge, you should have the following qualifications and attributes:
Degree holder with minimum 5 years or secondary education with a minimum of 8 years relevant experience, in which, 2 years must be at supervisory level
Thorough knowledge of retail branch operations and security control
Sound interpersonal and communication skills
Ability to work independently and under pressure
Good command of both written and spoken English and Chinese
Candidates with less experience will be considered for Assistant Customer Services Manager.
Manager, Special Assets Managemen
Job Purpose:
Minimize the credit loss and maximize the recovery of non-performing loans of corporate banking portfolio.
Prepare various reports related to CBD portfolio on regular basis to FAD and Credit MIS.
Main Responsibilities:
Monitor the delinquent corporate banking accounts and formulate recovery strategy;
Liaise with lawyers on loan recovery actions in Hong Kong and PRC;
Arrange collateral repossession and realization;
Conduct transaction monitoring to review account transactions and performance in corporate banking portfolio;
Recommend appropriate loan grading and prepare management reports;
Prepare monthly reports for HKMA GDR reporting;
Support the development and/or UAT of the HKMA GDR projects;
Review and update the policy & guidelines under SAM;
Back up GRD to prepare and consolidate meeting materials for monthly early warning meeting;
Back up other teammates to prepare monthly, quarterly and half-yearly Banking Return related to Corporate Banking such as Stage 3 ECL etc.
Incumbent Requirements:
University degree or equivalent, preferable in business, law or accounting
Minimum 5 years of banking experience in credit control and debt collection operations of corporate banking
Proficiency in written and spoken English and Chinese (Including Putonghua)
Familiar with MS Word and Excel
Good analytical, communication and interpersonal skills
