DBS Bank Ltd 香港招聘
Team Lead, Account Operations, Consumer Banking Operations, T&O - (2300004W)
Responsibilities:
Lead a team in Account Servicing (10-15 staff) to provide quality and efficient operation support to Consumer Banking, Institutional Banking and Private Banking on account opening, customer information and account record maintenance
Supervise daily transactions and monitor staff and Service provider performance to ensure adherence to SLA agreed with business in terms of standard service turnaround time, accuracy and correctness and comply to bank policies and regulatory requirements especially for customer acceptance requirements
Handle internal/ external customer compliant tactfully and timely and ensure responsive problem solving for enquiries from branches and other units/ parties within benchmark
Provide periodic operational reports and management reports as required
Provide support in ad-hoc project and assist to conduct testing on various systems enhancements to increase the efficiency and effectiveness in daily operations
Escalate to management for material issue or incident
Requirements:
Degree holder in related disciplines
Minimum 8 years of experience in consumer banking operations and 3 years experience in supervisor role with people management experience
Knowledge of consumer banking practices & procedures is highly preferred
Specialized academic qualifications or experience in general banking operations is an advantage
Possess results-driven capability to work with business units and various departments within the bank
Display a high degree of team spirit and professionalism, and able to co-operate in a harmonious and productive manner with superiors, peers, subordinates, internal customers and external service providers.
Strong data analytical skill with knowledge to conduct big data analysis
Strong presentation & communication skills in both English & Chinese
Relationship Manager, Liabilities (China-focused), SME Banking - (WD59738)
Responsibilities:
To follow the bank strategy and the business plans to solicit a substantial deposit portfolio
To identify our customer needs with sound product / industry knowledge, high quality service and full range of corporate banking services & products to increase our product penetration and wallet share
To tailor make a one-stop corporate banking services & solutions for our target companies to meet their various banking needs
To collaborate with business partners, particularly GTS (Cash & Trade Services), T&M (including FX and CWM), Insurance Teams, on idea generation, campaign execution and end-to-end performance management
To work closely with various inter-group parties to capture the maximum opportunity of building relationship with high net worth corporate and intermediary agents
To take ownership for account compliance and KYC, good knowledge of CDD and coordinate with internal parties for account conduct monitoring
To assist the Team Head in driving the team to work towards a common goal
To comply with the registered capacity as well as any conditions imposed by the HKMA and other regulatory bodies. This includes compliance with the applicable requirements of the Code of conduct for Persons Licensed by or Registered with the SFC & Insurance Authority
Requirements:
Degree holder with major in Finance / Business
With relevant experience in soliciting non-borrowing high net worth Corporate Clients
Solid experience in building deposit portfolio, strong cross selling capacity, extensive network of referral parties and strong engagement capability with both internal and external
Registered RI (Regulated Activities Type 1& 4) with passes in the HKSI Licensing Examination Papers 1, 7, 8 & 11 or equivalent
Assistant Vice President, Loan Operations, Corporate Banking - (WD53248)
Responsibility:
Lead, coach and develop the members to achieve the section’s goals and to complete their responsibilities.
Promote and encourage open and good communication amongst all levels of members.
Ensure activities of the Loans Disbursement, Repayment and rollover are completed as per established procedures, policies and guidelines, within specified standards of quality, agreed service level and industry cut-off time
Act as a main contact point of the section to effectively communicate with internal partners, customers, service providers on relevant matters and inquiries.
Support any initiatives, new services and perform coordinator role as designated.
Adhere, provide guidance and ensure section members comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations.
Escalate exceptional/outstanding/suspicious transactions to section head and other relevant parties where appropriate for necessary action per the Enhanced Incident Escalation/Incident Management Policy
Requirement:
Degree in recognized Universities
At least 7 years of relevant working experience with 3 years’ experience of people management
Sound experience of banking operations and practices
Positive attitude, self-motivated with strong analytical mind and creative thinking
Strong senses of risk control and management
Good interpersonal, problem-solving skills and negotiation techniques
Good team player, supportive and flexible to take up unit tasks
Good communication and presentation skills
Analyst, Specialist, Operations - Account Onboarding, Wealth Management Operations, Technology & Operations - (230000JT)
Responsibilities:
Act as checker on supporting daily processing including account opening and static data maintenance
Handling new business request, work with COO Office to update Operation procedure and policy
Deliver continuous process improvements, in view of the changing operating and regulatory environment
Engage in system enhancement and development project
Assist in Audit, regulatory review, FATCA and CRS reporting, etc
Ensure account opening and client static maintenance delivered within SLA
Promptly response and provide solution on RM/CS enquiries
Ensure stipulated policy and procedure in place
Requirements:
University degree or equivalent
At least 3 year experience in a similar position in the private banking industry
Strong understanding of the banking operational processes such as account onboarding and client static data maintenance
Good knowledge and experience in International Tax Regulations (FATCA/CRS) documentation handling and reporting
Solid experience and knowledge in system enhancement project
Candidates with banking experience other than account onboarding will also be considered
Vice President, Team Lead, Non-IT Sourcing, Procurement Operations - (WD59909)
Responsibilities:
Oversee and manage sourcing activities supporting all Business Units and Support Functions
Lead a team of procurement professionals to develop and implement sourcing strategies aligned with the Bank's goal and objectives
Perform spend analysis and source for products and services according to the specifications/ requirements
Maintain strong relationships with suppliers and negotiate with them for best possible contract terms and to ensure good value for money to DBS
Manage procurement cycle, negotiation process and finalization of contracts
Interface with service providers as primary sourcing contact point and co-ordinate with internal stakeholders to bring closure to procurement issues
Achieve targeted annual procurement benefits and implement group procurement initiatives
Review and recommend improvement in procurement processes, practices & governance
Requirements:
Bachelor's degree in a related field, professional qualification/certification in procurement is a plus
8 years of procurement experience in a regional banking institution environment
Strong leadership skills with the ability to effectively manage and motivate a team
Excellent negotiation and contract management skills
Strong analytical and problem-solving skills
Knowledge of relevant banking regulation, compliance requirements and supply contract terms
Proficiency in using procurement and sourcing tools
Proficiency in English, Cantonese and Putonghua is advantageous
