Shanghai Commercial Bank 上海商業銀行(香港)招聘
Incorporated in November 1950, Shanghai Commercial Bank Limited has been one of the most distinguished local Chinese banks in Hong Kong. At present, we have over 50 branches across Hong Kong, mainland China and overseas, with a business network reaching the United Kingdom, the United States of America, Shanghai and Shenzhen, to offer our customers comprehensive banking services with convenience.
Relationship Manager, Commercial & Retail Lending
Responsibilities:
Provide total financial solutions to customers in the areas of personal / corporate lending and trade financing
Conduct credit analysis and prepare credit proposals
Cultivate long-term relationship with customers and explore new business opportunities through marketing and cross-selling bank products and services
Requirements:
Degree holder with 10 years of relevant experience in branch and a qualified Technical Representative of Insurance with professional qualification of ECF-CRM is preferred
Experience in personal / corporate lending business and trade finance
Strong credit analysis and risk management skills
Excellent relationship management, communication and interpersonal skills
Self-motivated, customer-centric and able to work under pressure
Excellent command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
(Candidate with less experience will be considered as Assistant Relationship Manager, Commercial & Retail Lending)
Assistant Relationship Manager, Commercial & Retail Lending
Responsibilities:
Provide total financial solutions to customers in the areas of personal / corporate lending and trade financing
Conduct credit analysis and prepare credit proposals
Cultivate long-term relationship with customers and explore new business opportunities through marketing and cross-selling bank products and services
Requirements:
Degree holder with 5 years of relevant experience in branch and a qualified Technical Representative of Insurance
Experience in personal / corporate lending business and trade finance
Strong credit analysis and risk management skills
Excellent relationship management, communication and interpersonal skills
Self-motivated, customer-centric and able to work under pressure
Excellent command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
Senior Officer, Branch Operations (Relief Team)
Responsibilities:
Perform relief duties in branches and assist in overseeing counter services and back office administration to ensure proper service delivery and processing
Check and verify various transactions, clearing and account matters
Ensure accurate balances of the counters and the procedural propriety of all transactions
Perform administrative duties and act as the secondary custodian of international money orders, traveller checks, gift checks, safe deposit box and other transactional products, including ATM card, credit card, deposits, gold bar/coin, remittance, etc.
Monitor service performance of counter service staff and provide appropriate assistance whenever required
Cultivate long-term relationship with customers and refer potential business opportunities to branch sales
Perform any other duties as assigned by supervisor
Requirements:
Diploma holder or above
Minimum 5 years of branch operations experience on counter transaction, cash management, account opening, and AML reporting in the banking industry preferably with supervisory experience
Passes in HKSI & IIQE licensing examinations preferred, but not a must
Sound knowledge of branch operations, with good compliance and control sense
Strong people and communication skills
Detail-oriented, and able to work independently and under pressure
Good command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
Relationship Manager, Investment & Insurance Services
Responsibilities:
Provide financial solutions to customers to achieve business targets on wealth management (investment & insurance)
Identify customer needs through financial analysis and portfolio review
Cultivate long-term relationship with customers and explore new business opportunities through marketing and cross-selling bank products and services
Requirements:
Degree holder in Business/Finance or related discipline, professional qualification of ECF-RWM is preferred
Minimum 3 years of sales experience in promoting the full range of wealth management products including both investment and insurance products
Qualified individual to carry out regulated activities in insurance and investment
Self-motivated, customer-centric and able to work under pressure
Strong interpersonal, relationship management and communication skills
Good command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
(Candidates with less experience may be considered as Assistant Relationship Manager / Relationship Officer, Investment & Insurance Services)
Assistant Relationship Manager, Securities Services
Responsibilities:
Execute securities trade orders at Securities Hotline Centre or branches
Provide efficient and excellent services to customers
Solicit business opportunities through cross-selling of banking products
Acquire and cultivate new and existing customer relationship in accordance with the branch target segments
Requirements:
Degree holder in Business/Finance or related discipline
Minimum 2 years of securities dealing experience in financial industry
Completed HKSI examinations and qualified to register for RA1 & 4 would be a plus
Self-motivated with strong interpersonal and communication skills
Good command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
(Fresh university graduates or candidates with less experience may be considered as Relationship Officer, Securities Services)
Relationship Officer, Commercial & Retail Lending
Responsibilities:
Explore new business opportunities in areas of lending and trade financing
Conduct credit analysis and prepare credit proposals
Handle account opening and provide sales support
Cross-sell general banking products
Assist in bills / loans administration in Commercial Business
Provide quality customer services
Requirements:
Degree holder in Banking & Finance or related disciplines
Minimum 1 year of administrative experience is preferred
Fresh graduate in Business or related disciplines is also welcome
Familiar with current market environment in various industries
Self-motivated, target-driven and client-focused
Strong negotiation, communication, interpersonal and analytical skills; fluency in written and spoken English and Chinese, preferably with proficiency in Putonghua
Proficient in MS Office applications including Chinese word processing
Teller / Relief Teller
Responsibilities:
Provide quality customer services through counter transactions
Establish and cultivate relationship with customers and identify opportunities for cross-selling bank products and services
Requirements:
Post-secondary educated or above with minimum 1 year of counter service or customer service experience
Detail conscious with strong customer service sense and communication skills
Good command of spoken and written English and Chinese, including Putonghua
Proficient in MS Office applications including Chinese word processing
(Fresh graduates will be considered and training will be provided)
Customer Service Officer
Responsibilities:
Provide quality counter service
Handle account opening and provide service support
Meet financial services needs of customers by identifying opportunities and cross-selling banking products and services
Requirements:
Associate Degree holder or above in any disciplines
Good customer service and communication skills
Fluency in English and Cantonese. Mandarin an advantage
Fresh graduates are welcome to apply. We offer classroom training and excellent career progression. You may further progress your career in service support or relationship management stream.
Associate, Branch Operations (Account Opening)
Responsibilities:
Responsible for processing account opening, including both individual and corporate accounts
Set up customer profiles and create account in bank system
Follow up with branch staff and customers on Account Opening issues
Provide administrative support e.g. documents filing and record keeping
Support branch in operations enquiries
Take up ad hoc projects as assigned
Requirements:
Post-secondary education with at least 1 year's relevant Bank Account Opening experience
Ability to work independently and under pressure
Customer-focused with good communication and interpersonal skills; fluency in written and spoken English and Chinese, preferably with proficiency in Putonghua
Good PC knowledge, including MS Word, Excel and Chinese word processing
Working Location : Central
Immediate availability is highly preferred
Associate, Branch Operations
Responsibilities:
Coordinate with Relationship Mangers, officers and customers in dealing with AML issues such as Annual Review & Trigger Event Review
Perform AML termination of account and data cleansing
Support branch in operations enquiries
Provide administrative support related to Branch Operations
Take up ad hoc projects as assigned
Requirements:
Post-secondary education or above with at least 5 subjects passed in HKCEE/HKDSE, including Chinese and English Language
Minimum 1 year of branch operations experience is required
Good communication and interpersonal skills; fluency in written and spoken English and Chinese, preferably with proficiency in Putonghua
Ability to work independently and under pressure
Attention to details with sense in Anti-money Laundering
Good PC knowledge, including MS Word, Excel and Chinese word processing
Application Method
Interested parties please send your full resume with current and expected salary to the Human Resources Division via email at hrd@shacombank.com.hk or by post at G.P.O. Box 139, Hong Kong.
All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided immediately upon request by contacting our Personal Data Compliance Officer. Applicants who are not contacted within two months may consider their applications unsuccessful and the personal data collected from the applicants will be retained for no longer than two years from the date of rejection during which the applicants may be considered for other suitable positions within the Bank.
The Bank will not accept liability for any loss or damage caused by interception of information or software viruses.