Agoda International (Hong Kong) Limited 香港招聘

Strategic Account Manager (Hong Kong Based)

In this Role, you’ll get to:

• Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region

• Maintain regular and meaningful engagement with Agoda’s key supply partners

• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners

• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business

• Train and inform clients of both new and existing technologies, tools, and models

• Prepare materials to aid in growing our business during partner meetings

• Respond to partners requests in a timely and effective manner

• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness

• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones

• Deliver on country KPIs, growth targets and country strategic initiatives

• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree

• Minimum 3 – 5 years of experience in business development and/or account management

• Strong interpersonal skills & ability to influence both external / internal stakeholders

• Experience in internet/e-commerce preferred

• Strong analytical and problem-solving skills

• Team player with a professional “get it done” attitude and work ethic

• Proven success in acquiring, building & maintaining long term customer relationships

• Adapts well to change and able to work in a fast-paced environment.

• Ability to create new, innovative ideas

• Strong Proficiency in English & Cantonese

It’s Great if you have:

• MBA or Master’s degree

• Experience in Travel industry

Specialized Account Manager, Outbound China (Hong Kong Based)

In this Role, you’ll get to:  

This role is based in Hong Kong. Your responsibilities will include the following:

• Own the growth of China origin bookings across your portfolio, working closely with hotel partners

• Become the specialist of China consumer trends & market updates and demonstrate to partners that Agoda is a trusted partner to grow their business with China

• Develop and maintain strong relationships with key decision-makers at accommodation partners

• Gather local market intelligence and support the development of new products and concepts by sharing feedback and gathering user requirements based on your market

• Own the roll-out of new products and concept to support partners’ growth with China origin bookings

• Develop strategic insights based on qualitative market feedback and quantitative analysis to propel our growth, and leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s China origin business

• Share best practices from your market with peers from other markets

• Prepare materials to aid in growing our business during partner meetings

• Respond to partners requests in a timely and effective manner

• Educate and empower the rest of your local Supply teams on China market trends, tools available, how to handle partners’ objections and share data insights

• Lead the development and roll-out of the campaign calendar for your local market, coordinating with Marketing and Strategic Partnerships teams

• Be the go-to person for your country on everything China-related

• Own reporting to Country and Central Leadership on KPI progress to showcase successes and highlight potential opportunities or blockers where support is needed

• Works closely with the central team to establish and implement China Outbound strategies for the local market

What You’ll Need to Succeed:

• Bachelor’s degree

• Minimum 3 – 5 years of experience in business development and/or account management

• Strong interpersonal skills & ability to influence both external / internal stakeholders

• Experience in internet/e-commerce preferred

• Strong analytical and problem-solving skills

• Keen interest in growing your knowledge on China travel trends

• Team player with a professional “get it done” attitude and work ethic

• Proven success in acquiring, building & maintaining long term customer relationships

• Adapts well to change and able to work in a fast-paced environment

• Ability to create new, innovative ideas

• Strong Proficiency in English and local language

It’s Great if you have:

• MBA or Master’s degree

• Experience in Travel industry

• Conversational or Fluent Mandarin level

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