Hong Kong Football Club 香港足球會招聘
Guest Relations Officer
Responsibility:
Assist members and guests with various bookings.
Assist members and guest with various applications.
Issuing various temporary membership cards to members and guests.
Assist members to check their monthly statements.
Act as Cashier to collect payment.
Communicate with different Departments to solve members and guests requests
To ensure members and guests are following the club rules.
Building rapport and interact with members and guests.
Report emergency situation to Superior.
Requirements:
Holder of Degree / Advanced Diploma or above holder in Hospitality or related discipline
1-2 years of experience in customer service industry preferred
Be independent and presentable in handling front desk and telephone enquires
Cheerful personality with good interpersonal & communication skills
Good command of English & Cantonese
Proficient in MS Word & Excel
Shift working hours (No overnight shift required)
Fresh graduate will also be considered
TO APPLY :
Hong Kong Football Club is an equal opportunity employer giving full consideration to all applicants regardless of race, color, religion, sex, age, disability or family status. Interested parties please send your resume with expected salary and date of availability to the Human Resources Department at hr@hkfc.com or WhatsApp at +852 6381 9095.
HKFC would like to thank all applicants who are interested to join us. All personal data collected will only be used for recruitment purpose. If you are not being invited for an interview within 6 weeks, please consider your application unsuccessful. We will keep your profile for 6 months for future opportunities and will be destroyed after 6 months.