Hong Kong Football Club 香港足球會招聘
Senior Waiter/ Captain
Job Specifications:
Providing quality food and beverage service to members and guests, according to Club specifications
Able to set up of service area and equipment with necessary supplies
Able to multi-tasks and eyes for details
Works courteously and efficiently
Split Shift is required
Job Requirements:
F.5 standard or certificate holder of F&B in IVE
Minimum of 3 years' food and beverage service experience in fine dining restaurant or similar outlets in hotels
Certification of previous training in liquor, wine preferably
Good communication skills in both English & Cantonese
Pleasant personality and customer oriented
Candidate with less experience will be considered for the position of Waiter/ Waitress
Guest Relations Officer
Responsibility:
Assist members and guests with various bookings.
Assist members and guest with various applications.
Issuing various temporary membership cards to members and guests.
Assist members to check their monthly statements.
Act as Cashier to collect payment.
Communicate with different Departments to solve members and guests requests
To ensure members and guests are following the club rules.
Building rapport and interact with members and guests.
Report emergency situation to Superior.
Requirements:
Holder of Degree / Advanced Diploma or above holder in Hospitality or related discipline
1-2 years of experience in customer service industry preferred
Be independent and presentable in handling front desk and telephone enquires
Cheerful personality with good interpersonal & communication skills
Good command of English & Cantonese
Proficient in MS Word & Excel
Shift working hours (No overnight shift required)
Fresh graduate will also be considered
Director of Sports
About the role
Sports are the foundation of HKFC. The 11 sports played at the Club are mainly managed independently by volunteer members and depending on the size and/or history of each sport, a light or a full committee is in place.
While the devotion and the dynamism of all Sports’ committee members result in both happy and satisfied Club members, and contribute to the professional image of the Club, there is a need to run the Sport Function as “one”.
The position of Director of Sports is newly created. It reflects the Club’s objectives to:
1. Ensure appropriate governance is in place within and across the Sports Function
2. Identify and implement new sources of revenue
3. Actively contribute to HKFC as a premier Sport venue, locally and worldwide.
Job Responsibilities
Actively contribute to continuously increasing the image and the visibility of the Club as one of the most Professional Sports Club in Hong Kong and in the Region
In close cooperation with the Senior Sports Manager/Sports Manager and each Committee, ensure that each sport is managed at all times up to the Club expectations, in term of professionalism and image
Supervise and validate the choice of key activities for each Sport. Evaluate current offering for sports while give recommendations on new sports and activities. (strength & conditioning, physiotherapy, rehabilitation, injury prevention).
Ensure that all aspects of the club's sports, facilities, and recreational activities operate at desired levels consistently while maintaining or increasing member satisfaction year by year.
Be the appointed safeguarding officer for the club and oversight of all sports activities – juniors, participation & recreation, through to performance & elite.
Recruitment and management of HKFC sports staff.
Be the main point of contact for major sporting events and tournament, communicate closely with Sports Sections and Sections Committees, F&B, FoH, and Head of Operations, while leading operational sports resources related to tournament delivery.
Provide support and maintain a high level of reciprocal trust and respect with all key stakeholders of the Club, and more specifically each Section, Society, DSA, Interest Group, and the Sports and Recreation Sub-committee
Add value in stakeholder engagement (sponsors & sports governing bodies).
Direct line management of the sports section directors, conducting regular performance appraisals and instilling best in class practices for them (planning & delivery of coaching sessions, recruitment of volunteers, communication).
Develop common yearly objectives between the Sports Function and each Section, Society, DSA, and Interest Group, while assisting sections in formulating goals for their sports (performance, participation, engagement).
Develop initiatives to increase the financial results of each and all Sports while driving economies of scale in procurement.
Experience
Degree or diploma holder in Business Management, Sports, or Recreational Management
10 years supervision experience within the sports, recreation, and Club House industries
Understanding of Clubs’ ecosystem and governance
Experience in dealing with sporting organisations and federations both locally and internationally
Experience in managing operations jointly run by volunteers and full-time employees
Knowledge of coaching and elite performance would be desirable
At ease dealing with different personalities, cultures, and hierarchical levels
Strong communication and analytical skills
Strong teamwork and customer/member service driven
Well organised, proactive, self-motivated, and able to work to stated objectives
Good command on spoken and written English (must) and Cantonese (preferred)
Hong Kong Football Club is an equal opportunity employer giving full consideration to all applicants regardless of race, color, religion, sex, age, disability or family status. Interested parties please send your resume with expected salary and date of availability to the Human Resources Department at hr@hkfc.com or WhatsApp at +852 6381 9095.