Alice and Olivia Hong Kong Retail Limited 香港招聘

ALICE + OLIVIA BY STACEY BENDET: Launched in 2002, alice + olivia by Stacey Bendet is a brand that allows women to express their personal style. The brand is a Hollywood favorite with celebrity fans including Meghan Markle, Michelle Obama, Beyonce, Gwyneth Paltrow, Gigi Hadid and Jessica Alba.

Senior Sales Associate/ Sales Associate

COMPETENCIES:

  • Customer Focus

  • Drive for results 

  • Team player

  • Time management 

  •  Personal credibility

 RESPONSIBILITIES

  • Act as a brand ambassador of A+O and build up strong customer relationship

  • Drive sales by achieving store and individual sales target/ KPIs requirement

  • Demonstrate in-depth knowledge of the brand and products

  • Responsible for daily store operations including opening and closing procedures,  stock management and store transfer requests, display of products

  • Maintain an active sales floor presence to assist and coach staff in developing strong client relationships

  • Ensure image and grooming standards are professional and reflective of the brand image 

  • Perform other duties as assigned

 REQUIREMENTS

  • DSE or above and minimum 1 year experience in Retail / Service industry

  • Good communication skills and interpersonal skill. 

  • Excellent in presentation, interpersonal and communication skills

  • Energetic, passionate and positive working attitude

  • Good command of Cantonese, Mandarin and English

 BENEFITS:

  • New Joiner Sign On Bonus $3,000

  • Regular day off - 8 Days

  • Competitive commission and sales incentives

  • Guarantee Commission for New Joiner

  • Bank Holidays (17 Days)

  • Staff Discount

  • Medical and Dental Insurance

  • Discretionary Bonus

  • Annual Leave (Max 18 days)

  • Paid Sick Leave

E-Commerce Executive

Position Summary

We are seeking a highly organized and detail-oriented E-Commerce Executive to support the growth of our eCommerce business across Asia.

This role is ideal for someone who enjoys managing online store operations, coordinating digital campaigns, analyzing website performance, and ensuring a seamless customer experience. The successful candidate will work closely with the eCommerce Manager and cross-functional teams to support daily website operations, product launches, promotional campaigns, CRM activities, and reporting.

The position offers broad exposure to Shopify operations, digital marketing, CRM, online merchandising, and eCommerce project execution within a fast-paced fashion retail environment. 

Key Responsibilities

eCommerce Operations & Website Management

  • Maintain product, pricing, inventory visibility, promotional, and content accuracy on Shopify.

  • Coordinate website updates, landing pages, promotional banners, and seasonal campaigns.

  • Assist with product launches, collection merchandising, and site merchandising activities.

  • Conduct regular website audits to identify and address issues related to product information, navigation, promotions, and customer experience.

  • Ensure website content remains accurate, current, and aligned with brand standards.

Digital Campaign & CRM Support

  • Coordinate campaign execution with internal teams, agencies, and external vendors.

  • Request and manage creative assets from HQ and regional stakeholders.

  • Assist in preparing and updating email marketing campaigns (eDM) and other CRM initiatives.

  • Support customer acquisition, retention, and engagement programs.

Reporting & Business Analysis

  • Prepare recurring reports on website performance, digital marketing campaigns, and key eCommerce KPIs.

  • Analyze sales trends, customer behavior, promotional performance, and website metrics.

  • Provide insights and recommendations to improve online performance and customer experience.

 

Cross-Functional Coordination

  • Work closely with marketing, merchandising, customer service, logistics, and technology teams to support business objectives.

  • Support testing and quality assurance for website enhancements, new features, and promotional launches.

  • Assist with ad hoc eCommerce projects and initiatives as required.

  • Support ad hoc merchandise planning and inventory management projects.

Requirements:

  • Bachelor's degree in Business, Marketing, eCommerce, Digital Marketing, Retail Management, or a related discipline.

  • 2-4 years of experience in eCommerce operations, digital marketing, online merchandising, or retail eCommerce.

  • Hands-on experience managing Shopify or a similar eCommerce platform.

  • Strong analytical and problem-solving skills.

  • Advanced Microsoft Excel skills, including Pivot Tables, XLOOKUP/VLOOKUP, and data analysis.

  • Excellent attention to detail and organizational skills.

  • Strong communication and stakeholder management abilities.

  • Ability to manage multiple projects and deadlines in a fast-paced environment.

TO APPLY :

Interested parties please send application with date of availability, latest and expected salaries by sending email to hr.hk@aliceandolivia.com or WhatsApp +852 9319 8997.  

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FASHION/LUXURY, RETAILService TeamSEP(3)