Motto by Hilton Hong Kong SoHo 香港招聘

Company Overview

Yau Lee Hotel Limited owns a hotel in the city hub – Motto by Hilton Hong Kong SoHo.

Motto by Hilton Hong Kong SoHo is a new lifestyle hotel.  It locates in Sheung Wan with 274 guest rooms, 2 catering outlets, 1 corner shop and a fitness room. The hotel incorporates unique and sustainable practices, earning it recognition for its commitment to sustainability and innovative design.

We invite applications for the following positions:

Guest Service Agent

KEY RESPONSIBILITIES:

  • Responsible for all activities relevant to the Front Desk such as the reception, check in / out, rooming of all Hotel guests, foreign exchange and assisting them with inquiries.  

JOB REQUIREMENTS:

  • 1 year experience in guest / customer service, or an equivalent combination of education and experience.  

  • High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Housekeeping Supervisor

Job Requirements:

  • Diploma in Hotel Administration, Hotel Management or equivalent is an adventage

  • Strong leadership and interpersonal skill in managing teams to drive for results

  • Independent and able to work under pressure

  • Good writing skills

  • 3 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience

  • Candidates with less working experience will be considered as Assistant Housekeeping Supervisor

Job Responsibilities:

  • Supervise the implementation of housekeeping standards and procedures in service of bedroom, bathroom, cleaning and linen quality & quantity

  • Perform room allocations to room attendants and room inspections after cleaning

  • Implement and administer an energy management program by establishing energy reduction objectives

  • Management of lost property for the hotel

F&B Department Service Associate

Job Responsibilities:

  • Maintain comprehensive and accurate booking records in the system, pre-assign tables, and confirm reservations

  • Oversee restaurant booking capacity and manage online/offline booking platforms

  • Provide guests with essential information about restaurants, promotions and special event via phone calls and emails to enhance guest satisfaction

  • Good command of spoken English and Mandarin

Job Requirements:

  • Out going, service-oriented with good communications skill

  • Pleasant and well-groomed

  • Hands-on restaurant operations or customer service experience

  • At least one year experience in hotel / Michelin Star restaurant would be an advantage

Fringe Benefit:

  • 8 rest days per month

  • Meal allowance

  • 12 days Annual Leave

  • Birthday Leave

  • Medical Benefits (Outpatient and Hospitalization)

  • Discretionary Bonus

We offer attractive remuneration package and fringe benefits to the right candidates. Interested parties can apply with full resume and expected salary to Executive Office by email: hr_inquiry@mottohiltonhk.com

我們為合適的候選人提供優厚薪酬待遇和附加福利。有興趣人仕可將簡歷和期望薪酬電郵至 hr_inquiry@mottohiltonhk.com行政辦公室收

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