Global Exchange Hong Kong Limited 香港招聘
Customer Service Representative (Part Time)
Job Highlights
Customer services in Foreign Currency Exchange
International Company with good career path
Shatin / Happy Valley
Responsibilities:
Manage significant amounts of cash in various currencies.
Drive sales leads and introduce products to customers.
Identify and evaluate customer needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools
Deal with client complaints, offer suitable answers and alternatives in a timely manner, and follow up to ensure resolution.
Adhere to communication protocols, rules, and regulations.
To meet individual and team goals, go above and beyond in interacting with customers.
Requirements:
Form 5 graduate or above with customer services working experience in relevant field, e.g. retail, hotel, catering or airline industry. Fresh graduates are welcome.
Good command of written and spoken English, Cantonese or Mandarin will be an advantage.
Good customer service skills along with effective interpersonal and communication skills.
Self-initiative, positive, commercial and good time management.
Immediately available will be an advantage.
Candidate with more experience can apply for the position of Team Leader.
Benefits:
Flexible Working Hours
On-the-job training
Good career growth
Customer Service Representative (Airport)
Job Highlights
Customer services in Foreign Currency Exchange
International Company with good career path
Transportation, Monthly Bonus, Double Pay
Responsibilities:
Manage significant amounts of cash in various currencies.
Drive sales leads and introduce products to customers.
Identify and evaluate customer needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools
Deal with client complaints, offer suitable answers and alternatives in a timely manner, and follow up to ensure resolution.
Adhere to communication protocols, rules, and regulations.
To meet individual and team goals, go above and beyond in interacting with customers.
Requirements:
Form 5 graduate or above with customer services working experience in relevant field, e.g. retail, hotel, catering or airline industry. Fresh graduates are welcome.
Good command of written and spoken English, Cantonese or Mandarin will be an advantage.
Good customer service skills along with effective interpersonal and communication skills.
Self-initiative, positive, commercial and good time management.
Immediately available will be an advantage.
Candidate with more experience can apply for the position of Team Leader.
Benefits:
Transportation Allowance
Attractive Monthly Bonus
13th Month Pay (Double Pay)
14 days Annual Leave
Fixed shift, Fixed day-off (avg 7-8 days)
On-the-job training
Good career growth
Group Medical
APPLY NOW
Prospective applicants are invited to submit their resume, salary expectations, and earliest available start date by email to h.tam@globalexchange.hk