Hyatt Regency Hong Kong, Tsim Sha Tsui 香港尖沙咀凱悅酒店招聘

Sommelier - Team Leader

What you will do:

Provide courteous, professional and efficient F&B service at all times
Recommend wines to guests and ensure an exceptional dining experience
Support wine list maintenance and assist with inventory control
Build and maintain positive rapport with guests

What you should have:

Qualification in Food and Beverage Service training
Diploma/Certificate in Hospitality or Tourism Management
Minimum 3 years of experience in wine service in a hotel/ restaurant with good standards
Good Wine and Bar Knowledge (WSET level 2 or Equivalent is a plus)
Good communication skills and language skills
A great team player who is customer-oriented, attentive and hospitable

You will experience:

Empathy: Genuinely understand your needs and connect personally
Wellbeing: Build joy into your work and care for yourself to thrive and be successful
Inclusion: Value and encourage your honest and diverse points of view
Experiment: Be curious and see things anew to challenge and grow

Assistant Manager - Front Office

What you will do:

Act as Duty Manager to effectively manage and respond to emergency situations and resolve guest complaints and concerns
Deliver seamless VIP service to ensure exceptional guest experience
Drive guest satisfaction, World of Hyatt enrolments & upsells through varied strategies
Provide courteous, professional and efficient service at all times
Build and maintain positive rapport with customers

What you should have:

University Degree/Diploma in Hospitality or Tourism Management
Minimum 5 years of work experience in front office operation and at least 2 years in supervisory role
Well-developed Communication and Customer Relations Skills
Good computer Skills particularly MS Office, email and Hotel Property Management system (preferably OPERA)
A good trainer, able to facilitate at all levels

You will experience:

Empathy: Genuinely understand your needs and connect personally
Wellbeing: Build joy into your work and care for yourself to thrive and be successful
Inclusion: Value and encourage your honest and diverse points of view
Experiment: Be curious and see things anew to challenge and grow

Team Leader - The Chinese Restaurant

What you will do:

Assist The Chinese Restaurant Manager in ensuring that the outlet is managed efficiently according to the established concept statement
Provide courteous, professional and efficient F&B service at all times
Create a memorable dining experience to customers
Build and maintain positive rapport with customers
Strive to constantly satisfy customers’ needs and delight the customers

What you should have:

Qualification in Food and Beverage Service training; preferably Diploma / Certificate in Hospitality or Tourism Management
Basic computer skills particularly in the use of MS Office
Minimum 2 years of work experience as Team Leader in a hotel or restaurant with good standards; essential prerequisite is experience in the Hotel, Restaurant or Travel industry

You will experience:

Empathy: Genuinely understand your needs and connect personally
Wellbeing: Build joy into your work and care for yourself to thrive and be successful
Inclusion: Value and encourage your honest and diverse points of view
Experiment: Be curious and see things anew to challenge and grow

Interested candidates please email to honhr-careers@hyatt.com or contact the Human Resources Department at Tel: 3721 1751 / WhatsApp 6710 6676.

You are also welcome for walk-in interview:

Please visit us for a catch-up meeting at 14:30 to 17:30 on every Tuesday.
Address: 10/F, Fontaine Building, 18 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong