Chanel Hong Kong Limited 香港招聘
Business System Analyst – Finance (P2P/R2R)
Job Purpose:
The Business System Analyst acts as a vital link between Finance Business Services, Technology & Digital Services, and external vendors. This role partners with stakeholders to analyze business processes, gather requirements, and design efficient and effective business solutions. The analyst is responsible for the implementation, support, and continuous improvement of Microsoft Dynamics 365 and AX 2012 for Finance.
Focusing primarily on Record to Report and Indirect Procurement through to vendor payment processes, the analyst collaborates with other BSAs to ensure comprehensive coverage and optimization of all finance-related processes.
Key Responsibilities:
The holder of the position is mainly responsible for the following areas in coordination with his / her superior:
Project Management
Collaborate with Finance and internal teams across global, APAC regions and markets with external vendors to ensure successful project delivery.
Support end-to-end project from an IT perspective starting from business requirements discovery to final testing, delivery, training but also by supporting the transition from project to operations.
Communicate and coordinate with various internal teams (global and regional, finance/ business/ technology) and external vendors to enable seamless system or integration roll-out.
Work with external vendors to ensure the delivery of high-quality outcomes in a timely manner.
Review solution design documents to identify local technical dependencies / changes required and initiate necessary changes.
Prepare and maintain IT documentation such as system design documents, UAT test scripts, functional requirement documents and user manual.
Change Management and Operation Support
Monitor, maintain, and support Microsoft Dynamics 365 and AX 2012 ensuring critical business functions are running smoothly and efficiently.
Manage external vendors to provide quality and timely system support to ensure smooth operations.
Support change request process, monitor development, quality outcome and deployment.
Oversee integration support between Microsoft Dynamics 365/AX 2012 and Bank Platform/ COUPA/ CONCUR.
Provide application system support to end-users when it is required.
Requirements:
Academic / Professional Qualifications
University degree in Information Technology, Accounting, or related disciplines
Agile or PMP certified is desirable
Microsoft Certificates on Dynamics 365 related topics
Work Experience
At least 5 years’ experience as a Business Analyst or System Analyst for IT systems
Experience in Microsoft Dynamics 365 Finance and Operations or AX 2012
Experience in systems implementation/enhancement/configurations
Experience in financial month end closing
Experience in bank payment integration
Experience working at a regional level (with multiple APAC countries)
Experience in retail, hospitality, or luxury retail desired
Functional/Technical Expertise
A firm understanding of solution integration and development methodologies
Knowledge in various system integration is an advantage
Knowledge in X++ and SQL is an advantage
Proficiency in Microsoft office
Required Competencies
Strong coordination skill with experience in managing stakeholders and external vendors
Ability to build rapport with IT and business users
Must be a good team player, responsible and willing to learn
Collaborative and attention to details
Strong analytical and problem-solving skills
Multitasking and ability to work independently
Self-motivated and able to complete tasks in a timely and efficient manner
Excellent interpersonal and communication skills both verbal and written in English
Business Systems Analyst - Finance (O2C)
Job Purpose:
The Business System Analyst acts as a vital link between Finance Business Services, Technology & Digital Services, and external vendors. The analyst partners with stakeholders to analyze business processes, gather requirements, and design efficient and effective business solutions. This role is responsible for the implementation, support, and enhancement of Microsoft Dynamics 365 and AX 2012 for Finance to optimize Order to Cash (O2C) processes – including both online and offline retail sales and wholesales operations.
By collaborating closely with two other BSAs, this position ensures comprehensive coverage and continuous improvement of all finance-related processes. Through proactive stakeholder engagement and a commitment to operational excellence, the analyst supports the seamless integration of technology and business objectives, enabling the organization to achieve greater efficiency, scalability, and business value across APAC markets.
Key Responsibilities:
The holder of the position is mainly responsible for the following areas in coordination with his / her superior:
Project Management
Collaborate with Finance and internal teams across global, APAC regions and markets with external vendors to ensure successful project delivery.
Support end-to-end project from an IT perspective starting from business requirements discovery to final testing, delivery, training but also by supporting the transition from project to operations.
Communicate and coordinate with various internal teams (global and regional, finance/ business/ technology) and external vendors to enable seamless system or integration roll-out.
Work with external vendors to ensure the delivery of high-quality outcomes in a timely manner.
Review solution design documents to identify local technical dependencies / changes required and initiates necessary changes.
Prepare and maintain IT documentation such as system design documents, UAT test scripts, functional requirement documents and user manual.
Change Management and Operation Support
Monitor, maintain, and support Microsoft Dynamics 365 and AX 2012 ensuring critical business functions are running smoothly and efficiently.
Manage external vendors to provide quality and timely system support to ensure smooth operations.
Support change request process, monitor development, quality outcome and deployment.
Oversee integration support between Microsoft Dynamics 365/AX 2012 and POS/ OMS
Provide application system support to end-users when it is required.
Requirements:
Academic / Professional Qualifications
University degree in Information Technology, Accounting, or related disciplines
Agile or PMP certified is desirable
Microsoft Certificates on Dynamics 365 related topics
Work Experience
At least 5 years’ experience as a Business Analyst or System Analyst for IT systems
Experience in Microsoft Dynamics 365 Finance and Operations or AX 2012
Experience in systems implementation/enhancement/configurations
Experience in O2C process (including POS and online sales)
Experience working at a regional level (with multiple APAC countries)
Experience in retail, hospitality, or luxury retail desired
Functional/Technical Expertise
A firm understanding of solution integration and development methodologies
Knowledge in various system integration is an advantage
Knowledge in X++ and SQL is an advantage
Proficiency in Microsoft office
Required Competencies
Strong coordination skill with experience in managing stakeholders and external vendors
Ability to build rapport with IT and business users
Must be a good team player, responsible and willing to learn
Collaborative and attention to details
Strong analytical and problem-solving skills
Multitasking and ability to work independently
Self-motivated and able to complete tasks in a timely and efficient manner
Excellent interpersonal and communication skills both verbal and written in English
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.
