Mercedes-Benz Hong Kong Limited 香港招聘

Intern - Customer Services (Parts & Market Management)

Internship Period: 6 Months, Full-time

Working Hours: Monday – Friday; 9 am – 6 pm

RESPONSIBILITIES:

Claims Management

  • Support all claims activities including customer claims request and claim submission to Headquarters

  • Parts return arrangement

  • Maintain claim logbook record

  • Parts scrapping and witness activities in central warehouse

Customer Enquiries

  • Support to answer customer inquiries including stock availability check and order status update

  • Daily email reports to our dealer

  • Provide pre-alert and packing list information to our dealer

Ordering Support

  • Support goods receipts

Others

  • Support Ad-hoc project (event support, collection & accessories project, communication write up etc.)

  • Support daily system update

  • Administration support

REQUIREMENTS:

  • Undergraduate student in any disciplines

  • Passionate in automotive industry

  • Independent, high motivated and good team player

  • Strong sense of accountability with good analytical skill

  • Good command of written and spoken English

  • Proficient in MS Words, Excel & PowerPoint

APPLY ONLINE

We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for recruitment related purposes. The Company may refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed within 12 months on completion of the recruitment exercise.

All information provided by applicants will be used for recruitment purposes only and will be used strictly in accordance with our personal data policies, a copy of which will be provided upon request and correction concerning the personal data will be made upon request.

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