SOGO 香港招聘

MANAGER (SALES & OPERATION)

Responsibilities:

Assist the daily sales floor / shopping mall operation and staff management
Achieve the sales targets in accordance with the goal setting
Actively involved in marketing and promotional events for assigned product category / categories
Proactively explore potential brands, tenants and business opportunities
Build rapport with potential vendors / tenants and maintain a good relationship with business partners
Negotiate business terms with potential vendors / tenants
Handle ad hoc projects & tasks as assigned

Requirements:

Degree holder in Marketing, Business Administration or related disciplines
At least 8 years' sales operation experience in department store and/or retail industry, solid experience in front-line operation / marketing / brand management / business development / shopping mall operation highly preferred
Experience in product categories such as luxury / fashion / sports / kids & toys / food & beverage / supermarket
Proven managerial skills in merchandising, retail administration, inventory management, budgeting and cost control
An efficient team player with strong business acumen, effective problem solving, organizing and leadership skills
Result-oriented, proactive, aggressive and attentive to details
Excellent product knowledge with strong commercial sense and sensitive to the market trends
Excellent communication and interpersonal skills with strong ability to build rapport with customers and vendors
Good command of spoken and written English and Chinese; knowledge of Putonghua is a must
Shift duties and work on Saturdays, Sundays and Public Holidays will be required
Candidates with other relevant experience will be considered for a suitable position / grade

ASSISTANT MANAGER (VENUE OPERATION)

As the Assistant Manager – Venue Operation, you will play a key role in ensuring the smooth, safe and commercially successful operation of multi-purpose event venues. You will oversee daily venue activities, ticketing, concessions, auditorium management, event coordination, financial controls, inventory and team performance across TT SITE and TT HALL. The role requires hands-on support during event days, close collaboration with internal and external stakeholders, and a strong commitment to hospitality, compliance and operational excellence.

Key responsibilities:

Oversee daily operations across event venues, including ticket sales, concessions and auditorium management.
Manage end-to-end ticketing, scheduling and F&B system lifecycles, including opening, closing, backup and operational readiness checks.
Proactively troubleshoot technical and logistical issues before public opening and during events.
Supervise daily cash handling, financial transactions and reconciliation across ticket sales, concessions and events.
Verify cash balances and ticket types, including vouchers, coupons and complimentary passes, against system data.
Manage procurement and inventory control for food and beverage, daily logistics and event equipment, including replenishment and disposal records.
Lead rostering, training and performance management for internal staff and outsourced teams, including cleaning, catering and event production contractors.
Maintain high hospitality and service standards across frontline and back-of-house teams.
Manage venue scheduling systems and coordinate screenings, exhibitions and events in line with operational capacity.
Coordinate logistics, security plans and equipment readiness with internal and external stakeholders, responding effectively to last-minute changes.
Provide hands-on, on-site support during event days to ensure logistics, security protocols and client requirements are delivered effectively.
Enforce venue house rules at TT SITE and TT HALL and maintain venue regulations documents.
Uphold hygiene and food safety standards through inspections, cleaning schedules and vendor quality audits.
Ensure compliance with applicable government laws, venue regulations and safety standards.
Collaborate with Marketing and Back Office teams to align event strategies and support successful commercial execution.
Prepare post-event reports covering operational KPIs, financial insights and data-driven recommendations for senior management.
Carry out other duties and assignments as required.

Job Requirements:

University or Higher Diploma qualification in hospitality management, event management or a related field.
At least 4 years of hands-on venue operations experience in a multi-purpose event venue.
Experience as a Duty Manager or event person-in-charge, with front-of-house supervisory experience preferred.
Strong independent working, problem-solving and decision-making skills.
Customer-oriented and results-driven, with strong communication and interpersonal skills.
Ability to build and maintain effective relationships with clients, customers, internal teams and contractors.
Good command of written and spoken English and Chinese, including Putonghua.
Proficiency in Microsoft Office, including PowerPoint.
Willingness to work five days per week on shifts, including evenings, weekends and public holidays.

SYSTEM ANALYST / ANALYST PROGRAMER

Responsibilities:

Responsible for application development, implementation and support
Ensure efficient and effective development methodologies, protocols and standards of practice are followed properly
Stay current with emerging technologies and recommend improvements to enhance performance
Perform ad hoc duties as assigned by superior

Requirements:

Degree Holder in Computer Science / Information Technology or IT related discipline
Minimum 5 years of related working experience in IT system development and support
Hands-on experience in VB.NET, C#, ASP.NET, SSRS, PL/SQL, web-services and stored procedure
Experience in database management systems such MSSQL, MySQL, etc.
Experience in ERP system or Microsoft Dynamics product (Navision), Business Process Management (K2/BPM) and retail industry will be an advantage
Strong analytical and problem solving skills and be able to work independently under pressure
Fluency in spoken and written English and Chinese with strong communication skill
Candidate with less experience will be considered as Analyst Programmer

We offer attractive salary package, 5-day work, public holidays, group medical / dental insurance, excellent career development opportunities and other competitive fringe benefits to the qualified candidates. Interested parties, please send in your application details together with current and expected salary to the Human Resources by clicking the below 'Apply Now' or via:

Mail: 20th Floor, 555 Hennessy Road, Causeway Bay, Hong Kong; or

Hotline: 2833 1564 / 9889 6208; or

Email: hrmgt@sogo.com.hk

Information provided will be for the purpose of selection within the Group and only shortlisted candidates will be considered. All application will be retained for a maximum period of six months.