Hong Kong Tourism Board 香港旅遊發展局招聘
At the Hong Kong Tourism Board, we take great pride in helping people across the world fall in love with our home. There are many challenges, but we continue in earnest to revitalize and reshape the Hong Kong tourism brand and build sustainable growth for our city’s economy. To achieve our ambition, we are inviting passionate talents to join us at this incredible juncture, and work with a dynamic and fun team.
Specialist, Visitor Services (Visitor Centre)
Location: Hong Kong
WHO ARE WE?
At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis that offers extraordinary experiences to a diverse array of travelers. As we seize new opportunities to enhance our city's global appeal, we remain committed to promoting Hong Kong's unique charm and vibrancy, reinforcing its reputation as a world-class destination. We invite passionate talents to join our dynamic and fun team in achieving this vision.
HOW YOU WILL CONTRIBUTE AND LEARN?
As an ambassador at the forefront, you will engage with visitors across our service centres to handle visitors enquiries to showcase the charm of the city and enrich visitors’ travel experience. You will also provide personalised assistance through various non-physical channels, including hotline, email, and live chat, ensuring comprehensive service to all visitors.
Curating tailored itinerary to visitors from around the world. You may also have a chance to give VIP tours to create a fruitful journey with lasting memory for travellers.
Collaborating with other departments in support of HKTB organized events such as Wine & Dine Festival and New Year Count Down Celebrations, you will provide constructive insights to other departments based on frontline experience and knowledge on customer needs.
WHO ARE WE LOOKING FOR?
Graduates from universities or tertiary institutions preferably with at least 2-3 years of experience that proves your competencies to excel in the service industry such as service centre/ concierge/ retail outlet operations
Fresh graduates are also welcome
A confident communicator in English, Cantonese and Mandarin; Command of a foreign language such as Japanese, Korean, French or German will be an advantage
A cheerful and energetic people person, who love to explore and share in your free time
A proactive team player with an open mind and exceptional customer service mindset and skills
Driven by a sense of fulfilment, willing to work on weekends & public holidays, also under adverse weather to maintain service operation if required
WHAT BENEFITS ARE WE OFFERING?
5-day work week, no overnight shift
Overtime allowance
Public holidays entitlement
Medical & dental insurance coverages for you and your dependents
Comprehensive orientation and on-the-job training
Senior Executive, Event Management (Culinary & Festival, 2-year Renewable Contract)
Location: Hong Kong
WHO ARE WE?
At the Hong Kong Tourism Board, we are passionate about showcasing our city as a must-visit destination. Renowned for its iconic skyline, culinary wonders, and rich cultural tapestry where East meets West, Hong Kong is a bustling metropolis that offers extraordinary experiences to a diverse array of travelers. As we seize new opportunities to enhance our city's global appeal, we remain committed to promoting Hong Kong's unique charm and vibrancy, reinforcing its reputation as a world-class destination. We invite passionate talents to join our dynamic and fun team in achieving this vision.
HOW YOU WILL CONTRIBUTE AND LEARN?
Assist in organising mega events such as Hong Kong Wine & Dine Festival and Chinese New Year Parade
Source, identify, engage and monitor service contractors for smooth operations of the mega events in accordance with the organisation's policy
Source and identify payment solution, online purchase solution and latest event technology for possible area of improvement for event planning and staging
Liaise, co-ordinate and follow-up with government departments, related authorities and venue owners for event planning and execution
Assist in fair management aspects as assigned, such as application of necessary licenses/ permits as required, onsite supervision, and etc
Gather market information and conduct background research to facilitate effective event planning
Assist to identify and liaise with event management/ production companies for event implementation in accordance with Hong Kong Tourism Board's specifications/ requirements
Build, categorise and maintain a systematic database of contractor for future event development
Perform clerical duties, handle office procurement and administer documentation
Undertake any other duties/ special assignments as directed by the supervisor
WHO ARE WE LOOKING FOR?
University graduate preferably in Marketing / Communications / Event Management disciplines
3 years or above solid experience in organising large scale events and liaison with government departments for venue operation and license application is advantageous
A proactive, responsible and self-disciplined team player who is capable of handling unexpected changes/ situations in outdoor event preparation and staging
Good presentation, communication and interpersonal skills
Able to deliver quality work under pressure and meet tight deadlines
Good command of spoken and written Chinese and English
Personal data provided by job applicants will be kept in strict confidence and used only for recruitment and employment-related purpose in accordance with our personal data policies. By submitting your job application, you acknowledge that you have read, understood and accepted the HKTB’s Personal Information Collection Statement Pertaining to Job Application at here.
We are an equal opportunities employer.