Hotel ICON Limited 唯港薈招聘
Guest Services Officer
Job Responsibilities:
Greet all arriving and departing guests in a courteous manner and check them in and out efficiently according to established procedures
Provide courteous and efficient service and comply with guest request
Job Qualifications:
Certificate in hotel management or related disciplines preferred
Excellent command in English, Cantonese, Putonghua and any other language would be an asset
Call Services Centre Officer
Job Responsibilities:
Provide courteous service and respond promptly to guests’ requests and inquiries.
Handle all incoming and outgoing telephone calls with courtesy and efficiency.
Be familiarized with the handling of equipment in the Telephone Room.
Job Qualifications:
Certificate in hospitality / hotel study or related discipline
Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
Sales Executive / Coordinator - Rooms
Job Responsibilities:
Prepare all administration documents required by the Hotel sales team
Attend to telephone, fax, email enquiries in a timely manner
Co-ordinate all familiarizations and site inspections as required
Attend monthly sales meetings, all sales department mail and maintain a correspondence data base
Statistical collation on behalf of state (weekly)
Job Requirements:
2 years related experience or an equivalent combination of education and experience
Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.
Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Problem solving and organizational abilities.
Proficient in the use of Microsoft Office
Fluent spoken English, Cantonese and preferably Putonghua with good writing skills
Candidates with less experience will be considered as Sales Coordinator
TO APPLY:
Want to start a career unlike any other? Tell us about yourself including your hobbies via e-mail ( joinus@hotel-icon.com ) and we will get back to you. You may also WhatsApp your recruiter at +852 6479 4024
The information provided by applicants will be treated in strict confidence and only be used for recruitment related purpose. Personal data provided by job applicants will be used strictly in accordance with the employers' personal data policies.
If you are not contacted within four weeks of submitting your resume, your application will be retained up to 1 year and be considered for other appropriate positions within this period. We will of course treat as confidential all personal data which we obtain from you. Such personal data will be used for all purposes relating to your application for employment with us.
Under the Personal Data (Privacy) Ordinance, you have the right to ascertain whether we hold your personal data and, if we do, to obtain a copy of the data and to correct any of the data that is inaccurate. Requests for access to and correction of your personal data should be addressed in writing to Director of Human Capital (17 Science Museum Road, Tsim Sha Tsui East, Kowloon, Hong Kong).