South Nest 南寓招聘

(Senior) Front Desk Officer (高級) 酒店前台 (香港仔)

工作內容 / Job Responsibilities

  • 負責酒店前台日常運作

  • Responsible for daily operations of the hotel front desk

  •  接聽電話及處理客人查詢、處理預約

  • Answer phone calls, handle guest inquiries, and manage reservations

  • 接待客人處理入住或退房登記工作

  • Greet guests and handle check-in and check-out procedures

  • 提供專業的禮賓服務，維持良好客戶關係

  • Provide professional concierge services and maintain good customer relationships

職務要求 / Job Requirements

  •  須懂電腦操作及具酒店前台工作經驗

  • Computer literate with working experience in hotel front desk

  • 工作積極主動、善於溝通、有責任心、有熱誠、注重細節

  • Proactive, good communication skills, responsible, passionate, and detail-oriented

  • 懂讀寫中文，操流利粵語，懂國語及略懂英語更佳

  • Proficient in reading and writing Chinese, fluent in Cantonese; knowledge of Mandarin and basic English is preferred

  • 願意接受輪班安排

  • Willing to work on shift duties

工作時間 / Working Hours

  • 每日工時 9 小時，包括 1 小時有薪用膳時間

  • 9 working hours per day, including a 1-hour paid meal break

工作地點 / Work Location

  • 田灣 / Tin Wan

其他福利 / Other Benefits

  • 年假 11 天 / 11 days Annual Leave

  • 每月 6-7 日例假 / 6-7 Rest Days per month

  • 夜更津貼 / Night Shift Allowance

  •  加班津貼 / Overtime Allowance

  • 地區津貼 / District Allowance

  • 醫療津貼 / Medical Allowance

  • 約滿酬金 / Completion Gratuity

  • 有薪病假 / Paid Sick Leave

  • 有薪法定假期 / Paid Statutory Holidays

  • 生日假、結婚假、恩恤假、初生嬰兒假 / Birthday Leave, Marriage Leave, Compassionate Leave, Paternity Leave

  • 進修津貼 / Education Allowance

  • 人才介紹獎金 / Employee Referral Bonus

  • 員工購物優惠 / Staff Shopping Discount

  • 專業在職培訓 / Professional On-the-job Training

  • 完善晉升制度 / Well-established Promotion System

應徵方式 / Application Methods

有意者請聯絡我們 招聘熱線: WhatsApp +852 5618 6569 或電郵履歷至 career.mr@hkctl.com

Interested parties please contact us via Recruitment Hotline: WhatsApp +852 5618 6569 or email resume to career.mr@hkctl.com

申請人如在申請日期起計兩個月內仍未接到回覆，則可視作落選論。所有收集資料會被保密，並只用作招聘用途及於招聘程序完成後存檔 2 年。

Applicants not contacted within two months from the application date may consider their application unsuccessful. All collected personal data will be kept strictly confidential, used solely for recruitment purposes, and retained for 2 years upon completion of the recruitment process.

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