Ronald McDonald House Charities Hong Kong Limited 麥當勞叔叔之家慈善基金(香港)招聘
Project Officer (A)
Key Responsibilities
To handle donor enquiries and maintain the donor relationship management system with complete, accurate and timely data updates.
To support fundraising events and campaigns, from planning to execution, including campaign launches, prepare speeches, features, appeals and help arrange prospect/donor visits, events and tours.
To support the administration and logistics of fundraising initiatives (events and online), with a focus on general donations; achievement oriented and target driven.
Assist in evaluating and managing business partners (e.g. production houses, agencies, vendors) to ensure service quality and compliance with RMHC Hong Kong policies.
To coordinate with internal and external stakeholders and provide high quality engagement and customer service to partners, donors and participants.
Assist in preparing proposals, reports, presentations, promotional contents and publicity materials.
To work with Development Department managers to support fundraising events and projects, helping to grow the leadership giving programme.
Handle ad-hoc tasks as assigned by the supervisor.
Requirements
Degree holder preferably in Marketing, Communications, Business Management or related discipline.
Minimum 3 years of relevant experience, preferably in fund-raising, marketing communications, or event management.
Work experience in NGOs or educational institutions, and in membership programs, fundraising, major gifts, and grant reporting would be an advantage.
Mature, meticulous and an efficient and motivated self-starter.
Excellent language skills in English and Chinese, verbal and written.
Proficiency in computer, website, digital and social media applications.
Good interpersonal skills and ability to network, build relations and develop loyalty among corporate, school and individual donors.
Highly adaptable, flexible with a high degree of personal initiative and drive with an innovative and creative mindset.
Project Officer (B)
Key Responsibilities
To support the administrative duties and logistics of fundraising initiatives, from on-ground events to online activities. Achievement focused, working towards targets.
To evaluate, engage, and work with business partners, such as production houses, agencies and vendors, to ensure acquisition of high quality of goods and services, and compliance with RMHC Hong Kong’s internal policies.
To support fundraising events from planning to execution, including campaign launches, draft appeals, speeches, press releases, features and correspondences.
To manage the donor stewardship cycle by ensuring donation and/or gifts are acknowledged in a timely and personal manner. Arranging prospect and donor visits, events and tours.
To work with the Managers in DEV Dept, providing support at fundraising events and for fundraising projects as required with the aim of enhancing the leadership giving program.
To coordinate with internal and external parties and provide high quality engagement and customer services to partners, donors, and participants, under the supervision and support of your line manager.
To assist the preparation of proposals, reports, presentation PowerPoint files, promotional contents, and various publicity materials that effectively motivate positive actions from donors or potential partners.
To handle donor enquiry and manage the Donor Relationship Management (DRM) system. Ensure complete, accurate, and timely updates of donor information in the system.
Handle ad-hoc tasks as assigned by the supervisor.
Requirements
Degree holder preferably in Marketing, Communications, Business Management or related discipline.
Minimum 3 years of relevant experience, preferably in fund-raising, marketing communications, or event management.
Work experience in NGOs or educational institutions, and in membership programs, fundraising, major gifts, and grant reporting would be an advantage.
Mature, meticulous and an efficient and motivated self-starter.
Excellent language skills in English and Chinese, verbal and written.
Proficiency in computer, website, digital and social media applications.
Good interpersonal skills and ability to network, build relations and develop loyalty among corporate, school and individual donors.
Highly adaptable, flexible with a high degree of personal initiative and drive with an innovative and creative mindset.
House Service & Program Officer (Shatin House)
Key Responsibilities
Support daily house operations, including family check-ins/outs, guest assistance, meetings, and activities.
Coordinate daily maintenance with Facilities Management Team.
Provide administrative support such as record keeping, filing, procurement, inventory management, and scheduling.
Assist in preparing and delivering programs and activities (e.g., wellness sessions, family retreats, Joy Days).
Coordinate logistics, materials, program rundown, and venue setup for programs and activities.
Collect data, conduct surveys, and assist with program evaluation and donor reporting.
As a key member of the team, to support the team and the overall organization for success while providing Support volunteer engagement during programs and activities.
Provide stories, photos, and updates to the Communications Team for program sharing and impact stories.
Uphold RMHC HK’s standards of safety, hospitality, and family-centered service.
Requirements
Diploma holder or above preferred, with relevant experience in social service, hospitality, community work, or program coordination.
Experience in family facility operations, administrative support, or coordination work is an advantage.
Good communication and interpersonal skills; able to engage comfortably with families, volunteers, and stakeholders.
Organized, detail-oriented, and able to manage multiple tasks efficiently.
Proactive, responsible, and able to work as a team.
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) and simple data entry.
Willing to work on weekends or evenings when programs or house needs arise.
Commitment to RMHC HK’s mission and to supporting families in need.
TO APPLY :
Interested party who would like to confer with RMHC Hong Kong for career development and opportunities, please send email to admin@rmhc.org.hk.
Privacy statement
RMHC Hong Kong is an equal opportunity employer and welcomes applications from any qualified candidates. Information provided will be treated in strict confidence and only be used for considering your application. All personal data of unsuccessful application will be destroyed 24 months from the date of receiving the application.