Hong Kong Nang Yan College of Higher Education 香港能仁專上學院招聘

Project Coordinator, Academic Systems

Application Deadline: 23 October 2026

Hong Kong Nang Yan College of Higher Education (the College) is a self-financing post-secondary institution established under Cap. 320 in 2014. The College is approved by the HKSAR Government to offer sub-degree and degree programmes. To advance our mission and strategic goals, we invite applications from qualified and experienced candidates for the captioned position.

About the role

The appointee will serve as the College's key liaison and in-house technical lead for the development, implementation and ongoing operation of the Student Credit, Certificate, Sub-degree and Degree Courses and Programmes Management System, working in close collaboration with an outsourced vendor/expert.

Key responsibilities

A. System Development & Project Coordination

Refine functional and technical requirements based on the system proposal and stakeholder needs, translating operation requirements into clear technical specifications for the outsourced vendor;
Coordinate and oversee the outsourced vendor throughout system design, development, testing, deployment and acceptance stages;
Manage data import/migration from existing systems, system integration and ensure data accuracy and integrity;
Oversee implementation of key modules including student portal, attendance management (with QR code support), academic records, credit calculation, certificate, sub-degree and degree progress tracking and course recommendation features;
Explore, evaluate, and integrate generative AI technologies to enhance system functionalities (e.g., intelligent course recommendations, natural language queries and automated support).

B. System Maintenance & User Support

Serve as the primary point of contact for system users (students, academic staff and administrative staff) for day-to-day inquiries and issue resolution;
Provide technical support, user training and maintain user documentation;
Monitor system performance, coordinate bug fixes and manage ongoing maintenance and enhancement requests;
Work with the vendor to prioritize and schedule system updates and patches;
Proactively identify system issues and user pain points and recommend improvements.

C. Other Duties

Perform any other duties as assigned by the supervisor.

Requirements

Bachelor's degree in Computer Science, Information Technology, Software Engineering, Business Information Systems, or a related discipline;
At least 5 years of relevant post-qualification experience in system development, project coordination or IT support. Applicants with 2 years of experience but less than 5 may be considered for ‘Assistant Project Coordinator’;
Familiar with the use and development of various generative AI technologies and tools (e.g., LLM-based applications, prompt engineering, AI-powered chatbots);
Solid practical experience in web application development, database design and management, and system integration; knowledge of mobile application development (Android/iOS) is an advantage;
Experience in vendor management, project coordination or implementation of education-related information systems is preferred;
Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical stakeholders;
Experience in user training and technical support is an advantage;
Be independent, self-motivated with a can-do mindset;
Good command of written and spoken English and Chinese.

This is a one-year contracted post which is renewable upon mutual agreement. We offer competitive salaries and benefits.

Application

Please email your application with a detailed resume, indicating your present and expected salary, to hr@ny.edu.hk. Applications will not be acknowledged or returned. The College reserves the right not to fill any position.