Hong Kong-Shenzhen Innovation and Technology Park 港深創新及科技園招聘

Hong Kong-Shenzhen Innovation and Technology Park Limited (“HSITP”, a wholly owned subsidiary of the Hong Kong Science & Technology Parks Corporation, is engaged in the planning, building, management, operation and maintenance of the Hong Kong-Shenzhen Innovation & Technology Park at the Lok Ma Chau Loop (“the Loop”).

With a site area of 87 hectares, the Loop will be a hub for vigorous technology R&D and collaboration among top-notch international R&D institutions, technology enterprises and talent. The Loop will provide necessary infrastructure, facilities and service support for the innovation and technology (I&T) community; with associated higher education, cultural and creative and other complementary facilities.

Manager, Smart Office Centre

Responsibilities:

Responsible for the overall management of the Smart Office.
Ensure all policies and procedures are fit-for-purpose; make recommendations for improvements and implement necessary changes.
Own and nurture strategic client relationships at senior executive levels, serving as the primary point of contact and trusted advisor for daily operations.
Monitor account performance metrics, client satisfaction, and service delivery quality.
Negotiate and manage major contracts, pricing structures, and service level agreements.
Implement effective risk management strategies within the account.
Collaborate with internal stakeholders to leverage firm-wide resources and expertise.
Stay current on market conditions, competitive landscape, and industry best practices.
Develop and implement a customer service strategy that aligns with the organization's goals and values.
Oversee customer service operations, ensuring exceptional service delivery and customer satisfaction. Supervise all activities at front desk.
Monitor the allocation of licensed areas and be responsible for handover to customers.
Handle customer queries and complaints in a timely manner.
Prepare weekly and monthly reports and surveys. Monitor and analyse customer feedback, event metrics, and ambassador performance to identify areas for improvement.
Coordinate venue setup and AV arrangements for events and forums held in the Smart Office.

Requirements:

Degree or Higher Diploma in Facilities Management and/or Property Management or equivalent.
Holder of relevant professional qualifications such as PMP (Tier 1) License, MHKIH, MCIH, MRICS, HKIS, RPHM or equivalent.
Minimum of 8 years’ facilities management experience, with at least 3 years in a managerial role in co-working space operations serving over 200 users.
Proven track record of managing large, complex client relationships.
Strong understanding of market dynamics.
Exceptional communication, presentation, and negotiation skills.
Knowledge of Hong Kong building/property management legislation and regulations.
Proficiency in spoken and written English and Chinese; fluent in spoken Mandarin.
Frequent Travel or Work in Lok Ma Chau Office is required (Shuttle bus service will be available)

Company Benefits:

Competitive annual leave entitlement
MPF Top-up benefit
Medical benefits from Day-1 with extended coverage to dependent(s)
Dental & Life insurance
Training sponsorship
Professional membership fee reimbursement

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Associate Director, Architectural (Project Management Office)

Responsibilities:

Support Director in managing and planning all capital/non-capital works projects of the Company to ensure projects are accomplished on time, within budget and meet required quality and safety standards
Liaise with all internal and external stakeholders in accomplishing project objectives. Provide technical support and expert advice on discipline-related issues to other members of the project team, as well as to in-house staff of other departments
Prepare documents for selection/appointment of consultants / contractors and follow up on subsequent management and monitoring of their performance
Consolidate project requirements from various stakeholders in finalizing project briefs. Co-ordinate with the project team to produce preliminary and detailed designs, tender/construction documents, and to manage the procurement and construction process
Coordinate with consultants, government departments and relevant organizations on project planning, monitoring, design and implementation
Prepare Papers and Reports for approval by the Board, Committees and Task Force of the Company
Ensure compliance with the Company’s guidelines and Delegation Authority for works projects
Perform any other duties as assigned by the Supervisor

Requirements:

Bachelor’s degree or above in Architecture, Building Services, Quantity Surveying, Engineering or other related disciplines
Member of a recognized local professional institute in the discipline of Architecture or related disciplines
Minimum 12 years’ relevant working experience with at least 10 years post-qualification working experience and at least 7 years at a managerial level
Candidates with experience in developing and managing R&D offices, university/institutional buildings, laboratory, etc. is preferable
Familiar with Government practices and procedures
Knowledge of statutory requirements and procedures for development projects in Hong Kong
Self-driven, independent, problem solving with good interpersonal skill
Proactive with excellent negotiation and presentation skills
Proficiency in MS Office applications including Word, Excel, PowerPoint
Conversant with graphics presentation tools. Skill on graphic software such as MS Visio, Adobe, Photoshop, Adobe Illustrator, AutoCAD, Primavera, Microsoft Project, Revit and project management / design related computer application will be an advantage
Proficiency in both written and spoken English and Chinese (including Putonghua)
Station in Lok Ma Chau Office is required (Shuttle bus service will be available)

Company Benefits:

Competitive annual leave entitlement
MPF Top-up benefit
Medical benefits from Day-1 with extended coverage to dependent(s)
Dental & Life insurance
Training sponsorship
Professional membership fee reimbursement

APPLY ONLINE

Associate Director, Site Construction Management Team (Project Management Office)

Responsibilities:

Support Director in managing and planning all capital/non-capital works projects of the Company to ensure projects are accomplished on time, within budget and meet required quality and safety standards
Lead a construction management team across multi-disciplines, including civil, building services, electrical and mechanical, systems and architectural to drive collaboration and successful project delivery
Ensure effective communication and coordination among consultants, contractors and other stakeholders to resolve engineering management issues in a timely manner
Monitor project progress to identify and address delays, discrepancies, conflicts, or other anomalies on a timely basis
Liaise with all internal and external stakeholders in accomplishing project objectives. Provide technical support and expert advice on discipline-related issues to other members of the project team, as well as to in-house staff of other departments
Ensure compliance with the Company’s guidelines and Delegation Authority for works projects
Perform any other duties as assigned by the Supervisor

Requirements:

Bachelor's degree or above in Construction Management, Civil Engineering or related disciplines
Member of a recognized professional institute (e.g. HKIE, RPE, MICE or relevant)
Minimum 12 years of relevant experience in sizable infrastructure development or site coordination of building projects, with at least 10 years of post-qualification experience and at least 7 years at a managerial level
Experience in developing and managing institutional projects (e.g., University, Hospital, R&D offices, Laboratory) is preferred
Strong knowledge of government procedures and statutory compliance requirements will be advantageous
Self-driven, independent, problem solving with good interpersonal skill
Proactive with excellent negotiation and presentation skills
Proficiency in MS Office applications including Word, Excel, PowerPoint
Conversant with graphics presentation tools. Skill on graphic software such as MS Visio, Adobe, Photoshop, Adobe Illustrator, AutoCAD, Primavera, Microsoft Project, Revit and project management / design related computer application will be an advantage
Proficient in written and spoken English and Chinese (including Putonghua)
Station in Lok Ma Chau Office is required (Shuttle bus service will be available)

Company Benefits:

Competitive annual leave entitlement
MPF Top-up benefit
Medical benefits from Day-1 with extended coverage to dependent(s)
Dental & Life insurance
Training sponsorship
Professional membership fee reimbursement

APPLY ONLINE

Associate Director, Civil or Structural (Project Management Office)

Responsibilities:

Support Director in managing and planning all capital/non-capital works projects of the Company to ensure projects are accomplished in time, within budget, to required quality and safety standards
Liaise with all internal and external stakeholders in accomplishing project objectives. Provide technical support and expert advice on discipline-related issues to other members of the project team, as well as to in-house staff of other departments
Prepare documents for selection/appointment of consultants / contractors and follow up on subsequent management and monitoring of their performance
Consolidate project requirements from various stakeholders in finalizing project briefs. Co-ordinate with the project team to produce preliminary and detailed designs, tender/construction documents, and to manage the procurement and construction process
Coordinate with consultants, government departments and relevant organizations on project planning, monitoring, design and implementation
Prepare Papers and Reports for approval by the Board, Committees and Task Force of the Company
Ensure compliance with the Company’s guidelines and Delegation Authority for works projects
Perform any other duties as assigned by the Supervisor

Requirements:

Bachelor degree or above in Civil, Geotechnical or Structural Engineering or related disciplines
Member of a recognized professional institute (e.g. HKIE, RPE, MICE or relevant)
Minimum 12 years of relevant experience in sizable infrastructure development or site coordination of building projects, with at least 10 years of post-qualification experience and at least 7 years at a managerial level
Candidates with experience in developing and managing R&D offices, university/institutional buildings, laboratory, etc. is preferable
Familiar with Government practices and procedures;
Knowledge of statutory requirements and procedures for development projects in Hong Kong
Self-driven, independent, problem solving with good interpersonal skill
Proactive with excellent negotiation and presentation skills
Proficiency in MS Office applications including Word, Excel, PowerPoint
Conversant with graphics presentation tools. Skill on graphic software such as MS Visio, Adobe, Photoshop, Adobe Illustrator, AutoCAD, Primavera, Microsoft Project, Revit and project management / design related computer application will be an advantage
Proficiency in both written and spoken English and Chinese (including Putonghua)
Station in Lok Ma Chau Office is required (Shuttle bus service will be available)

Company Benefits:

Competitive annual leave entitlement
MPF Top-up benefit
Medical benefits from Day-1 with extended coverage to dependent(s)
Dental & Life insurance
Training sponsorship
Professional membership fee reimbursement

APPLY ONLINE

Personal data provided will be treated in strict confidence and used for recruitment purpose only.

All personal data collected will be used strictly in accordance with employer’s personal data policies, you can access to HKSTP’s Personal Information Collection Statement at https://www.hkstp.org

Applicants not invited for interview within four weeks after application deadline may consider their applications unsuccessful. Personal data of unsuccessful applicants will be retained for a maximum of one year.