Visa 香港招聘

Sr. Manager, Solution Architect – Acceptance Solutions Professional Services (12 month+ contract)

Job Description And Responsibilities

Visa’s Acceptance Solutions Professional Services (ASPS) solves problems and accelerates innovation and growth for merchants, acquirers, partners, and payment technology providers by providing a range of services including consulting, technology, and business transformation, developing target state architectures, customer journey mapping, custom, testing, migration, and implementation services.
We are looking for a passionate, dynamic and customer focused Client Solution Architect to join Visa’s Acceptance Solutions Professional Services team.
The ideal candidate is a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision, a fast learner, a highly effective communicator with strong ability to influence the solution architecture with internal stakeholders and external clients and be able to provide direction when needed to junior architects, consultants, and analysts in the project team.
Job Scope
Conduct workshops, identify client needs, elicit insights and drivers behind the needs, design solutions that meet the client needs considering all vectors that might impact the solution including but not limited to Visa’s Acceptance Platform strategy and direction, client ecosystem, desired time-to-market, and global market applicability.
Understand current state architecture, define future state vision, and target state architectures, define solutions, and build roadmap of prioritized features to meet client requirements both on and off the Visa Acceptance Platform
Understands our clients’ needs and business outcomes and can act as the technical champion within Visa to advocate for their clients, while mindful and respectful of competing product development priorities and backlogs, to effectively manage client expectations while ensuring the feasibility of solutions by mapping components to actual existing capabilities and assets.
Provides thought leadership on all payments and commerce-related matters to develop a vision for specific areas of solution with an eye toward applicability across the greater client base.
Initiates solution ideation and execution to drive the creation of new solutions with CyberSource solution owners and product managers, as well as 3rd-party technology providers. Turns ideas into proof of concepts, prototypes, and technical artifacts to highlight our innovations, or to solicit client feedback on new product features or functionality.
Produce Solution Documents and other artifacts that detail functional and non-functional requirements, solution design including flows, business architecture diagrams, user experience, impacted components, relative prioritization of desired feature sets, acceptance criteria etc., encompassing all relevant parts of the ecosystem of merchants, partners, and 3rd party technology providers.
Partners with Product Development Systems Architects to ensure all client solutions align with long-term platform architecture strategy.
Collaborates with the Client-facing teams and coordinates with Visa Acceptance Solutions Professional Services Engagement Managers to own all technical payment related client deliverables, from inception to release. Manages client evolution for new launches including further solution design, training and operational processes for solution launches where appropriate.
Engages Product Managers, Sales Engineers, Developers, Product Support, Partners, and External vendors on solution scoping and business case creation for all net new development.
Drives coordination with core product teams to prioritize product changes and feature enhancements, identifying critical paths and risks.
Supports a sustained level of involvement in the internal and external testing of all products, solution, and feature releases, to ensure that all requirements and flows meet defined requirements and quality standards.
Maintains high level of expertise across Visa Acceptance Solutions’ products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.
Stays abreast of evolving payment technologies, innovations, and strategic partners that may accelerate speed-to-market or enhance our existing products and solutions.

Key Leadership Competencies:

Builds and leverages partnerships across the Visa organization
Execute against commitments
Acts like an owner, values accountability

Qualifications

Professional:

8 or more years of work experience with a bachelor’s degree or at least 5 years of work experience with an Advanced Degree (e.g., Masters/ MBA/JD/MD)
Payments and Financial Services and Technologies consulting background and experience.

Domain:

Advanced understanding of banking, payment card systems, payment methods and merchant acquiring and processing globally
Detailed and demonstrated experience in eCommerce, mobile and point-of-sale technologies
Highly preferred to have an understanding of Fraud Management, PCI, Product Management, and Marketing Principles
Current knowledge of emerging payment trends, players, and competitive landscape

Business:

Negotiation skills with a track record of achieving results
Strong analytical, quantitative, commercial, project management and interpersonal skills
High energy level, performance oriented and passionate about merchants, acquirers, and technology in the digital commerce space
An ability to appropriately recommend and influence phasing and prioritization of underlying capabilities and activities.
Strong verbal and written communication skills and an ability to simplify and communicate complex technical issues to non-technical executives, sales teams, and other stakeholders.
Experience and comfort in engaging with internal and client executive teams.
Ability to inspire and lead high performing cross-functional teams who can envision and create innovative solutions that meet the needs of our global clients, leading large teams where there is not a direct reporting line and able to manage ambiguous situations.
Intellectual curiosity and interest in digging into the detail, understanding data, making recommendations based on that data, and using it to solve problems.

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Portfolio Integration Manager – Acceptance Solutions Professional Services (12 month+ contract)

JOB DESCRIPTION

Visa’s Acceptance Solutions Professional Services (ASPS) solves problems and accelerates innovation and growth for merchants, acquirers, partners, and payment technology providers by providing a range of services including consulting, technology, and business transformation, developing target state architectures, customer journey mapping, custom, testing, migration, and implementation services.

We are looking for a passionate, dynamic and customer focused Integration Manager to join Visa’s Acceptance Solutions Professional Services team.

The ideal candidate is a motivated self-starter who can work independently in a fast paced, ambiguous environment with limited supervision, a fast learner, a highly effective communicator with a strong ability to plan, coordinate, manage, and deliver multiple projects simultaneously within the specified timelines. The candidate will need to excel in working and managing across many technical and functional teams both internally and externally to deliver successful outcomes. The candidate will need to anticipate and manage issues proactively and resolve any roadblocks that could impede successful outcomes.

Job Scope

Success in this role requires expertise in delivering and managing complex system implementations, including issue support and resolution, and managing acceptance testing. You will need strong oral and written communication abilities, a high level of attention to detail, and strong relationship building and management skills.
Manage a team of techno-functional individuals who are tasked to work with the client in delivering, setting-up, and configuring their payment systems to enable new products, features, and functionality as well as addressing issues that block the successful usage of these products.
Understanding the client’s current state architecture and working with them and within our internal teams to help execute future state vision, define solutions, and building roadmaps of prioritized features to meet their requirements both on and off the Visa Acceptance Platform.
Work as a functional and technical champion within Visa to advocate for the client. Work with the solution architects and with the product teams to understand and navigate competing product development priorities and backlogs and to effectively communicate and manage client expectations.
Responsibility for helping develop and manage project plans and reporting statuses.
Responsibility for helping manage the overall program of individual projects and reporting on the overall status and health of the program.
Manage the team and their deliverables per the project plan and proactively address any issues. Communicate any issues and work internally and externally to find solutions to problems.
Help gather, understand, and document business and technical requirements. Trace these requirements to the end-product that is delivered to ensure that the client’s expectations are met.
Coordinate with internal and external Project Managers, Users, Development teams, and support staff to ensure implementations run smoothly and on-time.
Manage the testing, defect resolution, client sign-off, and product enablement for any delivered product, feature, or enhancement.
Maintain a high level of expertise across Visa Acceptance Solutions’ products and solutions with a detailed understanding and appreciation for overall strategic context, priorities, and revenue goals.