The Luxe Manor - Recruitment Day 帝樂文娜公館招聘

Assistant Housekeeper

Job Description:

  • Manage the Housekeeping daily operations and supervise the team to ensure professional and courteous services to hotel guests

  • Responsible for overall cleanliness of guest rooms and public areas to ensure quality standards and services are met

  • Closely monitor the work performance of outside contractors

  • Conduct on the job training to the team to ensure the delivery of consistent and high-quality service for guests

Requirements:

  • At least 5 years' working experience in the supervisory level in Housekeeping Department 

  • Self-motivated, detail-oriented with strong interpersonal and communications skills

  • Good command of both written and spoken English, Cantonese and Mandarin

  • Sound knowledge in the use of all kinds of cleaning chemicals and equipments

  • Proficient in computer skills

Revenue Manager / Assistant Revenue Manager

Responsibilities:

  • Responsible for daily operation of Reservations Department, coach and supervise the team on selling strategy, up-selling, length of stay control and negotiation technique to optimize revenue opportunities. Also ensure that rates are in line with market competition and pricing strategies

  • Provide tactical decisions to determine the yield, market mix and rate strategy to maximize occupancy, ADR and RevPAR

  • Monitor Comp Set pricing on all channels and provide market data to track Comp Set performance in market penetration, fair market share and ranking against competitors for benchmarking

  • Identify the individual segmentations for Hotel Operations which are the major segments affecting the business plan and developing the Master Room Rate Plan for all segmentations including the rate structure for Wholesale, Transient, Corporate, Groups and ADS; and review them regularly

  • Set up rate strategies and forecast by analyze the trends in booking pattern of customers, external events and Comp Set

  • Assist in compiling Sales & Marketing Plan, and set up rate strategies maximizing revenue accordingly to company direction and market situation

  • Responsible for online distribution channels bookings and online marketing with Third Party websites

  • Responsible to engage TMC consortia participation and Third Party websites to increase business opportunities through the penetration of GDS/ADS channels

  • Provide up-selling strategies to all revenue generated departments

Requirements:

  • Degree holder in Hospitality Management or related discipline

  • Minimum 5 years’ relevant experience with at least 2 years in similar capacity

  • Excellent command of both spoken and written English, Chinese and Mandarin

  • Strong leadership, interpersonal and analytical skills

  • Positive, mature, capable of building and leading the team

  • Candidate with less experience will be considered as Assistant Revenue Manager

We offer an attractive remuneration package to the right candidate.  Interested parties please apply with full resume stating current & expected salaries to: Human Resources Department, The Luxe Manor, 39 Kimberley Road, Tsim Sha Tsui, Kowloon or via e-mail to hr@theluxemanor.com.

All personal data collected will be kept in strict confidence and used for recruitment purpose only.

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