CUHK Medical Centre Limited 香港中文大學醫院招聘 (11月17日截止)
Business Development Officer / Assistant - (BD-26-0283)
Application Closing Date: 17 November 2026
Key Responsibilities:
Manage appointment bookings, rescheduling, and cancellations through a dedicated hotline for insurance clients, ensuring timely access to care and a seamless patient experience;
Handle customer enquiries at the front desk and provide excellent customer service. Provide accurate information on hospital services, insurance services, pre-authorisation, claims documentation, and billing matters. Ensure a seamless and positive patient experience by addressing enquiries promptly and professionally;
Answer inbound calls and deliver excellent customer service by responding to patient enquiries in a professional, courteous, and timely manner;
Deliver concierge services, including patient reception, registration support and personalized assistance with insurance related enquiries and processes;
Coordinate closely with clinical and insurance teams/ partners to facilitate efficient scheduling and address enquiries, and provide personalized support throughout the patient journey;
Maintain accurate records of customer interactions and ensure compliance with service standards and procedures; and
Perform any other duties as assigned by supervisor(s).
Job Requirements:
Holder of a Bachelor Degree, preferably in Business Administration, Marketing and Communications or related disciplines
At least 1 year’s relevant working experience; non-degree holders with 2 years’ relevant working experience will also be considered
Knowledge in insurance field or prior experience in healthcare industry is preferred
Team player and able to work independently and under pressure
Good command of both spoken and written English, Chinese and Mandarin
Proficient in MS Office applications
Fresh graduates are also welcome to apply for the Business Development Assistant position
Compensation and Employment Terms
We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.
Registered Nurse (Medical Ward / Surgical Ward / Private Ward / EMC) - (NSD-26-0119G)
Application Closing Date: 17 November 2026
Key Responsibilities:
Provide quality nursing care to patient and support Advanced Practice Nurse and other healthcare professionals in clinical unit(s) to ensure smooth operations of clinical services and safe care to patients
Work according to operational guidelines and work instructions for clinical procedures; proper handling of medications and safe use of medical equipment, etc.
Prepare training materials for new comers and health education pamphlets for patients and visitors
Keep good and accurate documentation related to patient care processes and unit(s) operations; such as consumable store and inventory records
Participate in quality improvement activities and monitor infection control practices in the unit(s)
Maintain a high level of customer satisfaction and to supervise clerical and supporting staff to ensure client comfort in all processes
Shift duties required
Perform any other duties assigned by supervisor(s) from time to time
Job Requirements:
Holder of a Diploma in Nursing or above
Holder of a valid Registered Nurse Practising Certificate issued by The Nursing Council of Hong Kong
Working experience in relevant specialty is preferred
Good interpersonal and communication skills
Demonstrable personal commitment in providing safe and quality patient care services
Good command of spoken and written English and Chinese
Knowledge in MS Office applications
Compensation and Employment Terms
We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.
Senior Administrative Officer - (HR-26-0276)
Application Closing Date: 15 November 2026
Key Responsibilities:
Coordinate and support the full spectrum of administration work related to doctor appointments, including service agreement and contract renewal, credentialing and admission right administration, onboarding and offboarding arrangements, etc.
Enhance administrative workflows and procedures relating to doctor appointments to improve operational efficiency, accuracy, and service delivery
Prepare reports and meeting minutes related to doctor appointments and administration
Maintain accurate and up-to-date documentation, databases, and records of doctors, ensuring data integrity and compliance with hospital policies and applicable regulatory requirements
Monitor key timelines and follow-up actions, including contract expiry and renewal, credentialing requirements, admission rights, and other appointment-related matters to ensure timely completion
Provide timely and professional administrative support to doctors and relevant stakeholders, and liaise with external medical partners and internal parties to ensure smooth and efficient delivery of medical services
Perform ad hoc tasks and any other duties as assigned by supervisor(s) from time to time
Job Requirements:
Holder of a Bachelor’s Degree in any disciplines
At least 2 years’ relevant experience in executive support or healthcare administration functions
Good time management skills with the ability to manage multiple tasks and priorities effectively
Detail-minded, organized and able to work independently
Team player with good communication and interpersonal skills
Good command of both spoken and written English and Chinese
Proficient in MS Office applications
Compensation and Employment Terms
We provide a unique employment experience for people seeking careers in hospital and healthcare industry; and offer competitive remuneration packages to the successful candidates. Appointment will be made on a 3-year contract with contract-end gratuity, renewable subject to good performance and mutual agreement.
Personal Information Collection Statement
Data collected will only be used for job application processing. Applicants not contacted by CUHK Medical Centre Limited within eight weeks from the application closing date may assume their applications unsuccessful. All personal data collected will be kept for a period of 12 months from the application closing date, and will be destroyed thereafter.
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