Hong Kong Tramways, Limited 香港電⾞招聘

任務:

Responsible for coordinating tram services
- Real-time Monitoring & Optimization: Monitor vehicle movements, optimize headways (班次調度), and minimize gaps in service using OCCS.
- Operation Data Improvement: Analyze operational data (punctuality rates, lost mileage, congestion patterns) to identify bottlenecks.
Assist Inspector team to manage frontline tram drivers
- Communicate clearly and under pressure with traffic frontline crews to enforce safety and compliance.
Handle traffic accidents and provide assistance to passengers and drivers
- Incident Management: Act as the coordinator during traffic disruptions, blockages, or technical failures.
Perform outdoor duties, including inspections at various tram stops and tram infrastructure

特徵:

AD / HD or above in Transportation, Logistics, Engineering, Business Administration, or related disciplines.
Holding a valid Hong Kong driving licence (Class 1, 1A, 2, or 2A)
Strong interest in transport operations and public service systems.
Basic analytical skills with the ability to interpret data and identify issues.

Good verbal communication skills with the ability to convey information clearly and calmly, and able to work closely with frontline staff
Customer-oriented mindset, especially when assisting passengers during incidents.
High level of discipline and safety awareness.

Flexible to work on shifts, including weekends and public holidays when required.

任務:

Quality Management & Process Control

Develop and maintain engineering department policies, procedures, work instructions (WI);
Establish and maintain operational quality control processes;
Support continuous improvement initiatives for maintenance quality and reliability;
Ensure compliance with Quality Management System (QMS) requirements.
Lead the Rolling Stock Workshop Quality Control Team.

Internal Audit

FMEA & Risk Assessment

Lead Failure Mode and Effects Analysis (FMEA) activities;
Identify critical maintenance and operational risks based on failure/breakdown history;
Conduct maintenance process reviews and risk assessments;
Implement and monitor mitigation measures.

Root Cause Analysis & Reliability Improvement

Maintenance Data Analysis

Establish and maintain maintenance and quality databases;
Analyse maintenance data, trends, breakdown statistics, and reliability performance;
Prepare monthly performance reports (KPI), trending analysis, and forecasting;

Documentation & Reporting

Project & Quality Support

Provide quality management support for new projects and maintenance initiatives;
Participate in engineering improvement projects;
Support implementation of best practices and standardization.

特徵:

Bachelor Degree in Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, Quality Engineering, or related discipline;
Minimum 3 years relevant experience in Engineering, QA/QC, Maintenance Quality, or Reliability Engineering;
Experience in railway, transportation, manufacturing, maintenance, or heavy industry environment preferred;
Good knowledge of Quality Management Systems (QMS);
Strong Root Cause Analysis (RCA) skills;
Knowledge of FMEA methodology and risk assessment;
Experience with Macro/VBA, SQL, Power BI, or other data analysis tools preferred;
Good command of written and spoken English and Chinese;
Strong sense of ownership and accountability;