OTB Group 香港招聘

Group Introduction

Only The Brave (OTB) is an international fashion and luxury group powering a range of unconventional global brands, including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf.
As our name suggests - OTB stands for “Only The Brave” - we challenge established rules to redefine the world of fashion and lifestyle by fostering the creativity of international talents while expressing the innovative and bold spirit.

Vacancies 職位空缺 :

Sales Associate (銷售員) / Senior Sales Associate(資深銷售員)

What you'll be doing

Achieve and exceed individual and store sales targets.
Deliver outstanding service aligned with the brand's luxury standards.
Engage with clients to understand their needs and preferences.
Build and maintain long-term relationships to drive loyalty and repeat business.
Create personalized client experiences, including services and private appointments.
Manage post-sale follow-up, including client feedback and relationship nurturing.
Maximize cross-selling and upselling opportunities.
Maintain in-depth knowledge of product lines, brand history, and current campaigns.
達成個人及門店銷售目標。
提供卓越服務，確保與品牌的標準一致。
主動與客戶溝通，了解他們的需求與偏好。
建立並維護長期關係，以提升客戶忠誠度並促進復購。
為客戶打造個人化體驗，包括提供相應服務與預約。
負責售後跟進，包括收集客戶回饋並持續維繫關係。
銷售最大化與追加銷售機會。
深入掌握產品線知識、品牌歷史及目前活動資訊。

What we're looking for

Minimum 2 years of experience in a retail sales, preferably within the fashion/apparel industry
Strong communication and interpersonal skills with the ability to engage with customers
Excellent product knowledge and a passion for the Diesel brand
A keen eye for detail and the ability to maintain high standards of store presentation
Proficiency in English, Cantonese and Mandarin
Flexible and adaptable with the ability to work in a fast-paced environment
A positive, enthusiastic and team-oriented attitude

Store Supervisor (店舖主管)

Responsibilities:

Drive and exceed assigned individual and team sales goals and KPI targets
Recruit, build and nurture lasting relationships with clients, leveraging CRM tools to provide personalized service and drive client loyalty.
Support the Store Manager in leading, coaching, and motivating a team of skilled Sales Associates.
Act as a brand ambassador, embodying the Brand spirit and providing a warm, knowledgeable, and inspiring client journey.
Prepare various monthly store report.
Ensure the visual merchandising of the store is maintained to Brand’s impeccable standards.
推動並超越既定的個人與團隊銷售目標及 KPI 指標。
招募、建立並培養與客戶之間的長期關係，善用 CRM 工具提供個人化服務，提升客戶忠誠度。
協助店鋪經理帶領、培訓並激勵一支具備能力的銷售顧問團隊。
擔任品牌大使，體現品牌精神，為客戶提供熱情和專業的到店體驗。
協助編製各類月度店鋪報告。
確保店內陳列與視覺陳設維持在品牌高標準之上。