Microsoft 香港招聘
Data Center Technician
Responsibilities:
Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption.
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance.
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists.
Assists and provides guidance to other technicians to complete challenging or complex tasks.
Completes required training aligned to the role and workload; observes more experienced technicians to gain hands-on experience and relevant on-the-job training.
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience; displays accountability and ownership of the data center facilities.
Required Qualifications:
High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technology.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
2+ years' experience supporting IT equipment or related technology.
Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Sales Specialist - Workforce AI
Responsibilities:
Drive AI transformation deals by conducting consultative selling conversations with business decision makers (BDMs), showcasing the value of Copilot, Copilot Studio, Viva, and Agents at Work.
Act as a trusted advisor by aligning AI solutions to customer priorities, building compelling ROI-based business cases, and qualifying deals effectively.
Accelerate paid Copilot growth through immersive engagements, extensibility strategies, and security-focused narratives.
Partner with others cross-organizationally and support the development of end-to-end sales motions for Copilot Studio and Cloud PC/Virtualization (Windows 365 and AVD), including Intune Suite attach opportunities.
Grow frontline worker (FLW) sockets and Copilot adoption, driving upsell and customer prioritization in collaboration with Digital Sales and Engineering teams.
Support Agent 365、ME5、ME7 opportunities through partner-led motions and orchestrate deal closure with Commercial Executives.
Engage with internal stakeholders to help build new pipeline and secure customer intent to buy by leveraging digital signals, partner workshops, and marketing events.
Maintain accurate account plans and MSX updates, ensuring alignment with strategic priorities and consumption milestones.
Coordinate cross-solution opportunities across Security, Business Applications, Surface, and Azure, partnering with ATU, CSU, FastTrack, and other stakeholders.
Uphold compliance by modeling ethical behavior, completing required trainings, and proactively identifying and escalating risks. Lead technical GTM strategy for AI Workforce
Qualifications:
Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND
5+years work experience that included 2+ years of experience in technology-related sales or solution area business management
Preferred
4+ years solution or services sales experience.
1+ year of experience with Generative and Agentic AI
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Solution Engineer - Copilot
Responsibilities:
Customer Engagement & Technical Leadership
Partner with customers to understand business challenges and translate them into AI-powered solution architectures
Lead technical discussions, workshops, and proof-of-concepts (POCs) focused on Copilot and agent scenarios
Act as a trusted advisor to guide customers through their AI transformation journey
Solution Design & Implementation
Design and build solutions using Microsoft 365 Copilot, Copilot Studio, Power Platform, and Azure AI services
Develop and demonstrate agent-based scenarios (e.g., workflow automation, data orchestration, multi-agent collaboration)
Create reusable solution assets, demos, and reference architectures
Pre-sales & Deal Acceleration
Collaborate with Solution Specialists to support opportunity qualification, technical validation, and deal closure
Deliver impactful demos and storytelling to articulate business value and ROI of Copilot & Agent solutions
Remove technical blockers and accelerate customer decision-making
Innovation & Thought Leadership
Stay current with the latest advancements in AI, Copilot, and Agent technologies
Provide feedback to product teams and contribute to field insights and best practices
Drive internal enablement by sharing knowledge, assets, and learnings across teams
Qualifications:
Experience with one or more of the following:
Microsoft 365 ecosystem (Exchange, Teams, SharePoint)
Power Platform (Power Apps, Power Automate, Copilot Studio)
Azure AI / OpenAI services
Familiarity with AI/ML concepts, prompt engineering, and agent-based architectures
Experience in solution development using APIs, automation workflows, or low-code/no-code platforms
Customer & Business Skills
Strong ability to map technical solutions to business outcomes
Experience in pre-sales engineering, technical consulting, or solution architecture
Excellent communication and presentation skills with the ability to influence both technical and executive stakeholders
Collaboration & Growth Mindset
Proven ability to work across cross-functional teams (sales, engineering, customer success)
Self-driven, adaptable, and comfortable working in a fast-evolving AI landscape
Passion for learning and applying new technologies to solve real-world business problems
Required/minimum qualifications:
Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.
Additional or preferred qualifications
4+ years technical pre-sales, technical consulting, or technology delivery, or related experience OR equivalent experience.
2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.