Tesla Motors HK Ltd 香港招聘
Tesla is accelerating the world's transition to sustainable transportation and electricity consumption by designing and manufacturing electric vehicles, e.g. Model S, Model X and Model 3, and energy storage systems. Based in California, Tesla employs more than 30,000 people across four continents.
Delivery Intern/ Trainee (Opportunity to convert to full-time)
Welcome customers to the Tesla family by making their journey to ownership a delightful experience.
Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
Support the Delivery Manager in operational analytics, delivery center operations, and ensuring superior customer service.
Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.
Contribute to project planning, development, review and execution
Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.
Keep up with industry trends and best practices.
Excellent verbal skills.
Consistent record of customer service excellence (is a plus).
Enthusiastic and passionate about the changes in the Tech and Automotive industry.
Ability to work cross-functionally with Sales, Service, Finance, Logistics, and Admin teams.
Ability to work across multiple systems (experience with Salesforce.com a plus).
Skilled in using Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
Strong organization and time management skills.
Willingness to work on a flexible schedule, according to activity volume.
A valid driver’s license and an acceptable and safe driving record preferred.
Bachelor's degree or equivalent combination of education and experience.
Automotive experience preferred.
Proficiency in English and fluency in relevant local language required.
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Tel: 3974 0288