Tesla Motors HK Ltd 香港招聘

Tesla is accelerating the world's transition to sustainable transportation and electricity consumption by designing and manufacturing electric vehicles, e.g. Model S, Model X and Model 3, and energy storage systems. Based in California, Tesla employs more than 30,000 people across four continents.

Real Estate Manager

Responsibilities:

  • Lead Strategic Greater China Retail and Service development plan

  • Gather and evaluate economic, demographic and other market data to identify and prioritize key trade areas.

  • Liaise with internal analytics teams to determine necessity of location

  • Responsible for researching and analyzing sites in Greater China to establish suitability in line with internal guidelines, procedures and policies.

  • Visit and inspect prospective properties to determine suitability.

  • Build relationships and lead LOI, Lease and Work Letter negotiations with Commercial Landlords and Industrial Developers

  • Understand zoning and licensing requirements per city/region and work with Counsel to establish all necessary licenses per project.

  • Works closely with project manager, design manager, accounting and finance teams throughout the lifecycle of the project, including establishing work letter, developing our technical requirements, liaising with external consultants, and determining build-out and capital expenditure amounts

  • Work alongside internal and external counsel to prepare, negotiate, and finalize all necessary contracts to finalize the deal.

  • Prepare site evaluation packages for executive management and obtain financial approvals

  • Responsible for weekly, monthly, and annual leadership reporting.

  • Other Responsibilities: Perform other related duties as assigned, based on the business need.

Qualifications:

  • Bachelor's degree in Business, Finance or Real Estate, or equivalent practical experience.

  • Minimum ten (10) years of deal making for a commercial brokerage firm or an in-house landlord/developer, or equivalent work experience in a similar in-house Real Estate role, preferably in retail or industrial.

  • Experience working in an international organization, with both upward reporting and direct report management is essential.

  • High level of English proficiency required, other relevant language skills preferred.

  • Exceptional ability to gather, analyze and present demographic and financial data in executive level reports and challenge existing standards and decisions.

  • Experience with municipal planning and zoning procedures preferred.

  • Very strong skill set with computer Microsoft office Suite (Powerpoint, Word, Excel) and ability to perform analysis with these programs

  • Energetic with creative problem solving skills

  • Flexible with ability to work in a fast-paced and evolving environment

  • Exceptional analytical, organizational and communication skills

  • Ability to travel up to 60%.

Customer Support Specialist - Hong Kong

Responsibilities:

  • Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7*24*365 environment

  • Educate our owners so they have optimal confidence in the operation of their vehicle

  • Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure

  • Communicate or escalate owner’s concern to relevant parties for further follow up whenever necessary

  • Accurately record issues and data into CRM/ Vehicle Support Systems

Requirements:

  • Min. 2 years Technical Support/ call center experience in automotive industry is preferable

  • Flexible, proactive, attention to details, eager to contribute with strong common sense

  • Organize, sense of priority, adapt to work in a high pressure and fast pacing environment

  • Accept 7*24*365 shifts to accommodate customer’s needs

  • Establish and maintain positive, respect, cooperative working relationships

  • Willingness to learn new and innovative automotive technologies

  • Understanding of basic automotive techniques would be an added advantage

  • Familiar with Customer Management Systems-Outlook, and MS Office Suite

Languages Requirements:

  • Fluent Cantonese (Mandarin, a plus)

  • Fluent English

Auto Sheet Technician - Hong Kong

Responsibilities:

  • Performing repairs and or replacements of bumpers, fenders, feet metal and Chassis

  • Disassemble damaged vehicles and assist with damage analysis

  • All frame straightening and repairs should be done according to factory specifications, including door, hood, and deck alignments, chassis and frame measurements, welded-on unibody parts, etc

  • Remove and install all body parts including suspension, electrical, and air bags

  • Sand and prepare all surfaces for painting

  • After painting, re-assembly, headlight adjustment, and other final alignments and adjustments prior to the car being delivered should be performed

  • Inspection of work to ensure that the vehicle is delivered with a fit and finish equal or superior to the original factory fit and finish

  • Maintain a good work attitude and cooperate with managers and fellow employees in a positive spirit of teamwork

  • Other Responsibilities: Perform other related duties as assigned, based on the business need

Key competencies:

  • 5 years of metal tech experience with an OEM 4S auto body shop working with aluminum vehicles

  • Capable of restoring damaged sheet metal or plastic to company recognized standards

  • Must have an interest in completing only the highest quality work

  • Able to work accurately and rapidly with strong attention to detail

  • Knowledge of repair techniques and tools required to perform major collision repairs

  • Above average organizational skills

  • Able to use vibratory/hand tools, stand, bend, squat, twist, lift, move and carry up to 50 pounds Have working knowledge of proper corrosion protection restoring techniques

  • Ability to travel for training and to assist other Tesla locations globally

  • China Intermediate technical grade certificate

Service Advisor - Hong Kong

Responsibilities:

  • Answer Phone Calls, Emails and Drive In’s to address any customer concern with the highest level of response and attention

  • Return missed phone calls, email in no less than 5 minutes

  • Determine if technical solution can be resolved over the phone; escalate immediately to Shop Foreman / Service Manager to provide immediate attention

  • Accurately record issues and data into Dealer Management System. Attention to detail critical

  • Conduct Transactions w/ system; walk customer through correction and provide summary.

  • Communicate estimated completion time, regular updates and follow through on each customer vehicle.

  • Coordinate the detail of every vehicle prior to delivery.

  • Coordinate the delivery time or pick up with each customer.

  • Follow up with Customer on services provided; ensure they are satisfied with the work performed.

Knowledge, Skills, and Abilities:

  • Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles

  • Operation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment

  • Understanding of basic automotive techniques related to repair and servicing of automobiles

  • Ability to follow oral and written instructions with attention to detail

  • Willingness to learn new and innovative automotive technologies

  • Establish and maintain cooperative working relationships with those contacted in the course of work to include the public

  • Perform detailed daily record keeping and reporting

  • Effectively handle multiple priorities, organize workload, and meet deadlines

  • Work in a team-based environment and achieve common goals

Requirements:

  • Dealer Management System(s), Outlook, and MS Office

  • Associate Degree or certificate in Automotive Technology, preferred

  • Retail automotive service experience, preferred

  • Fluency in Chinese and English

TESLA CAREERS
Tel: 3974 0272
Email: Recruiting-HK@tesla.com
Web: Tesla.com/careers

LEARN MORE & TEST DRIVE
Tel: 3974 0288
Web: Tesla.com