Tesla Motors HK Ltd 香港招聘

Tesla is accelerating the world's transition to sustainable transportation and electricity consumption by designing and manufacturing electric vehicles, e.g. Model S, Model X and Model 3, and energy storage systems. Based in California, Tesla employs more than 30,000 people across four continents.

Delivery Intern/ Trainee (Opportunity to convert to full-time)

Responsibilities:

  • Welcome customers to the Tesla family by making their journey to ownership a delightful experience.

  • Regularly update the CRM system to ensure accurate and timely delivery information is available to management.

  • Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.

  • Support the Delivery Manager in operational analytics, delivery center operations, and ensuring superior customer service.

  • Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.

  • Contribute to project planning, development, review and execution

  • Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.

  • Keep up with industry trends and best practices.

 Requirements:

  • Excellent verbal skills.

  • Consistent record of customer service excellence (is a plus).

  • Enthusiastic and passionate about the changes in the Tech and Automotive industry.

  • Ability to work cross-functionally with Sales, Service, Finance, Logistics, and Admin teams.

  • Ability to work across multiple systems (experience with Salesforce.com a plus).

  • Skilled in using Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

  • Strong organization and time management skills.

  • Willingness to work on a flexible schedule, according to activity volume.

  • A valid driver’s license and an acceptable and safe driving record preferred. 

  • Bachelor's degree or equivalent combination of education and experience.

  • Automotive experience preferred.

  • Proficiency in English and fluency in relevant local language required.

TESLA CAREERS
Tel: 3974 0272
Email: Recruiting-HK@tesla.com
Web: Tesla.com/careers

LEARN MORE & TEST DRIVE
Tel: 3974 0288
Web: Tesla.com