SmarTone 香港招聘

Marketing Executive, Segment Marketing


  • Plan, implement and manage execution of new segment marketing programs (include customer acquisition, growth, engagement and retention) by working closely with cross-functional departments

  • Expand and manage outreach channels to both new and existing customers

  • Work close and manage relationships with external partners to explore new business opportunities

  • Assist in developing and marketing new mobile applications

  • Collect market intelligence to draw business insight

  • Prepare program evaluation for each campaign and measure campaign effectiveness

  • Assist in preparing system user requirements and performing business enhancement initiatives


  • Degree in Business, Marketing, Economics or related disciplines is preferable

  • Minimum 2 years’ relevant experience, preferably in telecom industry

  • Strong communication skills

  • Attention to details, with good interpersonal and project management skill, self-motivated to show strong sense of ownership and able to work under pressure

  • Good knowledge of PC skill (MS Word, Excel, PowerPoint, Access & Chinese WP)

  • Knowledge in database management is an advantage

Customer Service Officer


  • Responsible for handling customer enquiries and feedback via email, Social Media and other written channel

  • Arrange written reply to customer timely and effectively as required

  • Follow-up customer cases to ensure cases are settled with proper and satisfactory closure


  • High Diploma or above with minimum 1-2 years’ relevant experience in service industry

  • Good mobile and broadband knowledge

  • Good command of both spoken and written English & Chinese

  • Good interpersonal, communication and problem solving skills

  • Pleasant, mature, independent and able to work under pressure

  • Shift duty is required

  • Fresh graduates will also be considered

Engineer, Base Station Support


  • Responsible for daily operation, installation and maintenance support of the Radio Base Station System

  • Assist the programing and workflow development for enhancing the efficiency of daily operation and maintenance tasks

  • Performing the test & evaluation and liaison with vendors on quality assurance for BTS related hardware & software products

  • Responsible for Radio Base station system restoration and diagnose its issues


  • Degree or above in Computing/Electronics/Electrical/ Telecommunications or related disciplines

  • 2 years' experience in telecommunication industry is preferred, fresh graduates will also be considered

  • Experiences on shell script, python, database, SQL and HTML will be an advantage

  • Basic knowledge on Radio Base Station operation and maintenance

  • Hands on experience on using base station analyzer, spectrum analyzer and PIM tester, experiences in using Ericsson base station system will definitely a plus

  • Experience on technical trouble shooting is preferable

  • Driving license on vehicle class 1 & 2 is an advantage

Retail Management Executive


  • Maintain effective display management and visual merchandising

  • Supervise logistics arrangement in retail outlets, road-shows and sales promotion activities 

  • Arrange sales promotion activities and manage promotional resources allocation 

  • Coordinate vendors for retail outlets maintenance works 

  • Ensure product knowledge assurance 

  • Prepare timely performance report 


  • Degree or above, with at least 1 year working experience 

  • Preferably having experience in mobile and retail management 

  • Independent, detail-minded & outgoing 

  • Strong presentation, interpersonal and communication skills 

  • Proficient in Microsoft Office applications and Chinese input methods 

Whatsapp:9248 0224