Ricoh Hong Kong Limited 香港招聘

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Key Account Manager

The Job:

  • Promote Ricoh products (multi-functional copier, printer) and ICT solutions (SaaS, meeting room solutions) to delegated key accounts.

  • Manage contract negotiations and provide excellent customer service follow up

  • Develop and solidify business partnership with senior management or C level

  • Keep abreast of new technology and equip personal knowledge

The Person:

  • Degree holder with 2 years B2B selling experience

  • Prior experience in handling key account is an advantage

  • Strong in preparing proposal and present in a professional way

  • Aggressive, good negotiation skill and sensitive to data

  • Excellent command in both spoken and written English and Chinese

Account Manager - IT Solutions

The Job:

  • To provide professional advices on total IT solutions (including hardware, software, infrastructures & solutions) to our existing and new potential customers (various vertical markets)

  • Work closely with Marketing and Business Development and Technical Services teams to identify new business opportunities to achieve revenue targets and business results

  • Ensure a professional sales strategy to maintain long-term customer relationships

  • Proactively visit customers and conduct strategic account reviews

The Person:

  • Degree holder in Business, IT or related disciplines

  • At least 2 years’ sales experience, preferably from IT / Telecom industry

  • Exposure in property management / garment / logistic industries would be a definite advantage

  • Strong products knowledge on hardware (e.g. PC, switches, routers, servers & DC) and solutions (e.g. applications, storage, networks, virtualization)

  • Possess good knowledge and market intelligence in IT solutions

  • Proven sales revenue record with excellent account management skill

  • Excellent verbal (English, Cantonese) and written communication skills, fair mandarin.

  • Strong pitching and influential skill

  • Proficient PC skills

IT Sales Executive (B2B)

The Job:

  • Promote a wide range of IT products and solutions (Managed IT Services, Cloud Solutions, Network Security, Meeting Room Solutions and etc) to small and medium enterprises.

  • Follow up sale prospect generated by cross teammates

  • Identify business opportunities by new market penetration

  • Participate in sales & marketing events to establish social network

The Person:

  • Degree / Diploma in Information Technology or related disciplines

  • Knowledge of basic IT products such as firewall, server, etc

  • Prior selling experience in telecommunication or IT related business is an advantage

  • Good communication skill and self-motivated

  • Fresh graduate with passion in developing career in Information Communication Technology industry will be considered

Technical Specialist

The Job:

  • Perform onsite network equipment installation, configuration and maintenance

  • Provide onsite services on virtual machine installation and maintenance

  • Understand scope of work and design overview handed over from presales

  • Prepare necessary documentation and report the progress regularly

  • Conduct regular health check and monitor performance of systems

The Person:

  • Certificate or above in Computer Science or equivalent

  • Holder of MCITP or CCNA certificate or equivalent is an advantage

  • 2+ years relevant working experience in IT related industries

  • Strong PC hardware & software, MS Windows, basic server & network knowledge

  • Familiar with switches, routers, firewall setup & maintenance and software solutions deployment

  • Good interpersonal skills

  • Passionate and is a good team player

  • Willing to work outside office hours and provide standby support when required

  • Provide on-the-job training including product training & customer handling skills

Clerk (Service Administration)

The Job:

  • Responsible for the renewal and administration of service contracts

  • Handle customers' enquires

  • Update and maintain customers’ database

  • Compile monthly reports

  • Support ad hoc administrative projects and tasks

The Person:

  • DSE or above with at least 2 year of clerical experience

  • Proficient in MS Office such as Word, Excel and PowerPoint

  • Strong sense of responsibility, well organized and a good team player

  • Customer oriented with good communication and interpersonal skills

  • Good command of written English and Chinese

  • Fresh graduated are also welcome

We offer 5-day work, attractive remuneration and benefits package to the right candidate.

Interested parties please forward your full resume (in Microsoft Word or PDF format) with current and expect salary to the Human Resources and Administration Division, Ricoh Hong Kong Limited, by email to human.resources@ricoh.com.hk or by fax 2833 7891.

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed on completion of the recruitment exercise.