OZO Wesley Hong Kong 香港招聘

About OZO Wesley

OZO Wesley Hong Kong

A great night's sleep, a power shower and a breakfast to grab on the go - that's what gives our guests a kick start into the day. And that's why they love OZO!

Just 100 meters from Pacific Place 3, OZO will offer 251 cozy rooms for our guests in a lively location convenient for work and play.

The freedom to be yourself, the flexibility to tackle any task and simply happy to serve - that's where our team is different. And that's why you'll love OZO!

We invite you to be part of the OZO team!


Senior / Guest Service Agent

Key Responsibilities:

  • Provides information regarding the company’s facilities & services.

  • Provides the customer services such as check in/out , wake-up calls to guest.

  • Answer enquiry from guest

  • Ensures to always be informed of VIP in-house and daily functions.

  • Exchanges money for guests in accordance with the hotel’s foreign exchange policy & procedure.

  • Preparations for the night audit.

  • Knows role and action to take in case of emergency.

  • Coordinates with Housekeeping concerning room status and others.

  • Acts as concierge to arrange the transportation , manage the luggage and provide the information of entertainment.

  • Carries out any other duties and responsibilities as assigned


  • Diploma holder in Hospitality / Hotel Management, or equivalent in related disciplines.

  • At least 1-2 year relevent experience is an advantage.

  • Exceptional interpersonal skills and focused on delivering quality customer experiences and services.

  • Good command of communication skill

  • A good team player

  • Excellent command of written and spoken English and Chinese

  • Willing to work on shift is a MUST

  • Fresh graduates or candidates with passion in hotel industry will also be considered

Senior / Reservations Agent

  • Answer all incoming calls promptly, politely ang helpfully

  • Study and reply all incoming correspondence concerning reservation and within the departmantal standard

  • Carries out any other duties and responsibilities as assigned

  • Expresses ideas in a clear and coherent manner, using language and tone that are appropriate for audiences

Waiter / Waitress (Contract) 侍應 (合約)


  • Meet and greet guest in a professional manner 款待客人

  • Serve food & beverages to guest 負責餐飲服務

  • Working hours from 07:00 to 12:00 工作時間: 上午七時至中午十二時

  • Five-day work week 五天工作週

We offer attractive salary package, fringe benefits including 5-Day week, annual leave, meal allowance and career path to the right candidates.

Interested parties please send full resume with present and expected salary by e-mail to careers.wesley@ozohotels.com.

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for recruitment purpose only.