The Nielsen Company (Hong Kong) 香港招聘

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Nielsen is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge.

For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world's population.

For more information on Nielsen, visit www.nielsen.com.

Manager, Consumer Insights (Qualitative)

Key Tasks and Responsibilities:

  • Provide operational support to the Research Director on a vast array of activities such as proposal preparation, questionnaire development, fieldwork management and data quality, as well as to help formulate and prepare client reports.

  • Assist in project management to ensure research projects are managed effectively and efficiently.

  • Assist in client servicing to ensure day-to-day project tasks are executed in an accurate and timely manner.

  • Actively participate in data analysis and insight generation to provide high quality and actionable solutions for our client work across different industries such as Banking and Finance, Public Enterprises, Luxury, hospitality, apparel, sports, property and Tech & Telco.

  • Manage a team of Analysts and Senior Analysts, developing your teambuilding skills.

  • Participate in learning and development forums to help upskill your own knowledge so that you can interface with clients to explore their needs and propose the newest and most relevant solutions.

Experience:

  • University graduate in any faculties. Marketing, Business, Social Sciences, Mathematics, Statistics or equivalent preferred.

  • Two years or more research working experience will be preferred.

  • Strong client services and communication skills and detail-oriented with strong analytical skills

  • A strategic thinker looking to put together data and research findings with business and marketing strategy

  • Strong coordination and time management skills

  • Proactive and striving for excellence, who can work independently and within a team

  • Good command of oral and written English and Cantonese. Mandarin is a plus.

Manager, Consumer Insights

Job Responsibilities:

  • Assist in managing a research team to ensure all research activities can be carried out in a timely and efficient manner

  • Provide all-round project design skills in design, supervision and delivery of client projects to ensure meaningful and actionable findings would be generated from projects

  • Direct all procedures in the departments to ensure the research studies can be managed accurately and efficiently

  • Maintain close relationship with clients to build client’s trust and loyalty and to help them grow by gaining insightful information on the market and customers

  • Assist senior members in building and winning the business

  • Prepare winning proposals with competitive fee estimation

  • Actively participate in data analysis and insight generation to provide high quality and actionable solutions for our clients

  • Prepare and design reports and provide strategic conclusion and recommendations

  • Deliver client presentations in a professional manner

 Job Requirements:

  • University graduate or above with minimum 5 years of agency-based market research or related experience

  • Good track record working with major clients

  • Proactive and innovative in building strong partnerships with clients and supporting their business strategies

  • Excellent influencing and people management skills

  • Expert knowledge of statistics and multivariable analysis would have an advantage but not a prerequisite

  • Expert knowledge of research techniques and methodologies

  • Team player

  • Strong coordination and time management skills

  • Proficient in verbal and written English

Specialist, System and Production

RESPONSIBILITIES:

  • Provide administration support for the production software and systems within the organization

  • Perform system updates and backup to ensure stable production environment

  • Collaborate testing, setup and configuration of new products and system

  • Executes the processes of data production and associated project work

  • Act as touch point on production deliverables and complete investigation into data challenges

  • Drive productivity to achieve optimal cost management and propose application, process & functional improvements that will facilitate both increased efficiency and improved standards adherence

QUALIFICATIONS:

  • 1-3 years working experience in a related field, preferably with knowledge and experience of system administration, network support, database management.

  • Project management skills and tools

  • Flexibility, willing to learn and positive working attitude

  • Fresh graduates are encouraged to apply.

EDUCATION QUALIFICATIONS:

  • Degree holder, preferably with Computer Science, Networking or Statistics background knowledge

KEY SKILLS/COMPETENCIES:

  • Excellent knowledge of IT technologies, ability to manage networks and hardware issues

  • PC skills with programming knowledge/ experience

  • Strong numeric sense and detail-minded

  • Self-motivated, can work independently but also a team player

  • Effective at communicating with external and internal departments on data logic, processes and procedures

  • Solid problem solving skills, able to perform in depth Root Cause Analysis and drive towards appropriate long term resolutions

  • Good command of spoken and written English, Chinese/Mandarin

Senior Analyst - Retail

RESPONSIBILITIES:

  • Provide analytical solutions and consumer insights through hands on data-mining to clients’ business needs

  • Assist in developing and promote best practice analytic solutions through the application and integration of customer loyalty

  • Maintain up to date knowledge on industry trends, software solutions and methods to ensure Nielsen loyalty provide the best client solutions and thinking available

  • Ensure the services provided to clients are timely and precise according to client business needs and specifications while meeting the company's quality standards

QUALIFICATIONS:

  • 2-3 years working experiences with focus in Loyalty/ CRM program, experience in database management and in the retail industry is preferable

  • Less experience will be considered as Analyst.

EDUCATION QUALIFICATIONS:

  • University graduate in Statistics/ Business/ Marketing/ Economic/ Social Science or equivalent

KEY SKILLS/COMPETENCIES:

  • Strong capability in statistical and business analysis

  • Knowledge of applications such as SPSS, R, SAS or similar analytic software is a must

  • Good computer knowledge, especially on MS Excel and PowerPoint

  • Detail minded, proactive, willing to face challenge, good interpersonal skill

  • Outgoing, positive, good time management, able to work independently and under pressure

  • Proficient in both written and spoken English and Chinese

Kindly note that our recruiter is based in Malaysia, so please pay attention to call number with (+603) for the interview arrangement.  

To find out more about what it's like to work with Nielsen and how we can help you fulfill your career aspirations, please visit our website http://www.nielsen.com/hk/en/about-us/careers.html and click jobs@nielsen.com

Personal data provided by job applicants will be used strictly in accordance with our personal data policy. The information will only be used for appointment to the Company and other company-related purposes. The Company will retain unsuccessful applications as required but not more than 12 months and may refer suitable applicants to other vacancies within the Company.