The Nielsen Company (Hong Kong) 香港招聘
Nielsen is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. Our approach marries proprietary Nielsen data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge.
For more than 90 years Nielsen has provided data and analytics based on scientific rigor and innovation, continually developing new ways to answer the most important questions facing the media, advertising, retail and fast-moving consumer goods industries. An S&P 500 company, Nielsen has operations in over 100 countries, covering more than 90% of the world's population.
For more information on Nielsen, visit www.nielsen.com.
Key Account Manager, FMCG
The job holder will be mainly responsible for achieving our client satisfaction by ensuring accurate and timely delivery of consumer insight reports to our clients and presenting value-added findings and recommendations in relation to marketing information.
Drive client satisfaction among existing client base of Nielsen, by spearheading the business insights capability.
Build capability on business analysis and client presentation skills via daily coaching and training for the immediate team and extended stakeholders including development of training modules as needed.
Drive thought leadership via development and delivery of industry trends reviews and presentation for the clients.
Develop systems and processes to elevate the level of insight generation in the team via timely handling of client and other stakeholder feedback.
Handle a portfolio of clients for managing daily client servicing needs from Nielsen and further drive the relationship with them.
University graduate with around 5 years of trade marketing, brand/ product/ category marketing or merchandising experience in FMCG or Retail Industry
Customer loyalty management experience will be an asset but not a must
Customer focused with excellent people and project management skills
Strong analytical and presentation skill with good numerical sense
Sharp business acumen and strive for excellence
Good verbal and written English and Cantonese
Senior Executive, Field Operations
Supervise a team of recruiter to recruit and engage with panel members
Manage and respond to panel member enquiries
Manage the panel compliance and stability in order to achieve high data quality
Update and maintain an up-to-date database of panel members and generate timely panel statistics and reports
Regularly consolidate and review KPIs to ensure high operation efficiency and effectiveness
Work collaboratively with other departments to support business growth Deep-dive into any operation issue and drive the resolution
Bachelor in Marketing, Business, Economics, Social Sciences, Mathematics, Statistics or equivalent disciplines
3-5 years working experience in a related field, preferably with knowledge and experience of running a panel for research purpose
Excellent interpersonal skills Effective at communicating with external and internal departments on data logic, processes and procedures
Solid problem solving skills, able to perform in depth root cause analysis and drive towards appropriate long term resolutions
Strong numeric sense and detail-minded
Self-motivated, can work independently but also a good team player PC skills with programming knowledge/ experience
Good command of spoken and written English, Chinese/Mandarin
Five working days across Mondays to Saturdays
Candidates of less experience may be considered for Analyst
項目助理 (品質部) (月薪HK$11,000-$14,000 , 視乎相關行政工作經驗)
一半時間需户外工作,於機場和各離境口岸進行實時覆查 一星期五天工作, 每天八小時, 輪休, 可彈性選擇時間
年假10天, 銀行假期, 提供在職培訓, 以及有良好的進昇機會
有意申請者請將個人履歷電郵至 email@example.com 安排面試