Ngong Ping 360 Limited 昂坪(香港)香港招聘

Ngong Ping 360 Limited is a wholly owned subsidiary of the MTR Corporation.  Its principal business is to operate the Ngong Ping Cable Car and Ngong Ping Village. Ngong Ping 360 (NP360), as a premier tourist attraction and leisure destination in Hong Kong, provides visitors with a wonderful travel experience on a different side of Hong Kong.  Candidates with commitment to build a career in the Tourism & Hospitality industry are invited to apply for the following position:

Services Operations Supervisor – Guest Relations (Ref: 190492)

Duties:

Reporting to the Services Operations Manager, your major responsibilities include:

  • Lead the daily operations of the Guest Relations team

  • Maintain high service quality of Call Centre and Live Broadcasting

  • Handle enquiries and resolve complaints via various channels

  • Enhance guest service skills and product knowledge of staff

  • Provide training for front-line staff as necessary

  • Prepare monthly reports and handle any ad hoc projects as required

Requirements:

  • Higher diploma or above in hospitality or related disciplines

  • At least 4 years’ relevant working experience with minimum 2 years’ experience in supervisory level, preferably experience in Call Centre or tourism attraction

  • Highly proficient in written English and Chinese is an advantage

  • Good command of spoken English and Chinese. Mandarin is preferable

  • Detail-oriented with good organizing and analytical skills

  • Able to work independently and work with different levels of people

  • High level of computer skills in MS Office

  • Shift duty including Saturdays, Sundays and public holidays is required.

Candidate with less experience maybe considered as Assistant Services Operations Supervisor – Guest Relations

Assistant Trade Marketing Officer (Ref : 190489)

Duties:

  • Provide the daily indoor sales operations to the team

  • Assist in developing the travel trade marketing materials and content; monitoring the content and customer feedbacks on different OTAs and social media platforms

  • Coordinate with designers and production house in different digital marketing initiatives at WeChat and Tmall

  • Perform any ad hoc duties as required by the supervisors

Requirements:

  • Tertiary education in Business, Information System, Computer Science, Statistics or related discipline

  • At least 2 years’ related experience in information system management and sales administration

  • Knowledge of ticketing system and Tableau programming will be an advantage

  • Good command of both spoken and written Chinese and English; Mandarin would be a definite advantage

  • Possess good interpersonal and problem solving skills

  • Proficient in Excel, PowerPoint and Chinese input

  • Previous working experience in travel trade or tourism industry will be an added advantage

Administrative Assistant (Human Resources & Corporate Services)(Ref No: 190496)

As one of the members under the Corporate Services Team, you are required to provide a full spectrum of administrative support for the Human Resources & Corporate Services Department and handle office administrative duties such as receptionist duties.

Responsibilities:

  • Provide all-rounded administrative support to the Human Resources & Corporate Services Department, including assisting in staffing matters such as interview scheduling, administrating written tests, attending job fairs, and administration of staff benefits, staff welfare, medical claims and training

  • Support general receptionist duties on a roster basis, such as operation of telephone system, greeting visitors, booking for meeting room, dealing with courier and mailing issues

  • Assist in other office administrative/ad-hoc duties as assigned

Requirements:

  • Tertiary qualification or above

  • At least 1 year of HR and administration experience preferable

  • Proficiency in MS Office application (Word, Excel and PowerPoint) and Chinese and English word processing

  • Meticulous and detail-minded, good communication and organizational skills  

  • Can-do attitude and able to multi-task

  • Good command of written and spoken English and Chinese

  • Immediate availability is highly preferred

Buying Assistant(Ref : 190488)

Duties:

To support the Assistant Buying Manager, this caliber need to:                  

  • Administrate the merchandise procurement formalities, including but not limited to processing vendor’s contracts;  purchase orders and purchases requests

  • Ensure the accuracy in the buying system, including costs data and retail prices, and monitor the expiry dates of the vendor’s contracts

  • Submit monthly consignment reports and coordinate the stock check with the consignment vendors on regular basis

  • Other ad hoc duties as directed by the team managers or supervisors

Requirements:

  • Associate Degree/ Degree holder in Business related discipline

  • Minimum 1 year of relevant working experience

  • Self-motivated and able to deliver outcomes in a timely manner

  • Good command of both spoken and written Chinese and English; Mandarin would be a definite advantage

  • Proficient with computer software (MSWord, Excel, PowerPoint and Chinese word processing)

銷售服務大使 Retail Sales Associate (Ref: 190490)

(底薪連佣金,月入可達HK$15,000至 $18,000)

職務:

  • 負責昂坪360於東涌纜車站及昂坪市集之特色禮品店銷售工作及包括收銀、盤點、貨品陳列及店舖擺設等

資格:

  • 中五/香港文憑試或以上及須具有1-2年相關的工作經驗

  • 有零售經驗者可獲優先考慮,充滿熱誠、友善及以賓客服務為先

  • 有旅遊業或主題公園管理經驗者可獲優先考慮

  • 良好中英文書寫及會話能力,及能操普通話

  • 須於假日輪班工作

服務營運款待員 (全職) (Ref: 190493)

(底薪HK$14,500)

主要職責:

  • 負責協助日常營運工作,如人流控制、票務銷售、景點娛樂及節目安排、賓客乘搭纜車、解答賓客查詢等工作

職位要求:

  • 中五/香港文憑試或以上及須具有1-2年相關的工作經驗

  • 歡迎應屆酒店、旅遊或商業管理證書或文憑畢業生申請

  • 有旅遊業、主題公園管理或零售經驗者可獲優先考慮

  • 良好中英文書寫及會話能力,及能操普通話

  • 充滿熱誠、友善及以賓客服務為先

  • 須於假日輪班工作

夜更保安員 (職位編號: 190494)

(每月底薪連津貼可達HK$14000)

工作範疇:

  • 負責夜更巡邏、保安控制室工作及登記承辦商資料等。

工作要求:

  • 中學或以上程度,及具有一至兩年相關工作經驗

  • 須持有效保安人員許可證 (SPP)

  • 能獨立工作及良好人際溝通技巧

  • 備有團隊合作精神

  • 可明白簡單英語

兼職服務營運款待員 (Ref: 190495)

(時薪HK$58)

職務:

  • 負責協助日常營運工作,如人流控制、票務銷售、景點娛樂及節目安排、賓客乘搭纜車、解答賓客查詢等工作

資格:

  • 中五/香港文憑試或以上及須具有1-2年相關的工作經驗

  • 有旅遊業、主題公園管理或零售經驗者可獲優先考慮

  • 良好中英文書寫及會話能力,及能操普通話

  • 充滿熱誠、友善及以賓客服務為先

  • 須於假日輪班工作

銷售服務助理 (兼職) (Ref: 1904091)

(時薪HK$58)

職務:

  • 負責昂坪360於東涌纜車站及昂坪市集之特色禮品店銷售工作及包括收銀、盤點、貨品陳列及店舖擺設等

資格:

  • 中五/香港文憑試或以上

  • 良好中英會話能力

  • 有零售經驗及能即時上班者可獲優先考慮

We offer competitive remuneration packages, fringe benefits including free travel on MTR, general public holidays, 15 days annual leave and comprehensive training and career opportunity to the successful candidate.  

Please submit your application addressing the aforementioned position and anticipated salary to recruit@np360.com.hk, by fax to 2109 2896 or by mail to Human Resources and Corporate Services Department, P.O. Box 147, Tung Chung.

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All applicants' information will be destroyed after 12 months