MTR Corporation 香港鐵路有限公司招聘

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As a growing multinational company, the MTR Corporation strives to connect communities through our railway network, property projects, various commercial activities and investment projects.  Riding on our expertise and experience, we continue to grow outside of Hong Kong.  Join us in building your career in our dynamic businesses.

We are currently recruiting:

Customer Services & Revenue Protection Officer (Ref: 1900007A)

Responsibilities:

  • Conduct ticket inspections on railway premises

  • Assist passengers on the proper use of station facilities and equipment as well as the ticketing systems

  • Enforce MTR by-laws and take proper actions against ticket abusers or by-laws offenders

  • Assist in incidents handling and passengers in need
    Support on crowd control, set up MTR shuttle bus stops and information dissemination during service disruptions, festivals or special events

  • Perform duties related to Railway Safety Rules as required

Requirements:

  • Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE, including Chinese and English Languages

  • A minimum of 1 year's experience in customer services

  • Good interpersonal and communication skills

Remarks:

  • Required to perform duties on irregular patterns of hours

  • Candidates with extensive experience but lower qualifications will also be considered

Applications:

You are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for, either by email to recruit@mtr.com.hk or by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 28 February 2019.

For other job openings, please visit MTR Corporation's website for more details.  

All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All personal data of unsuccessful applicants will be retained for 6 months for future recruitment purpose and will then be destroyed.